They do a great job picking up our recycling at our office and wow, do we love this company! The…read moreideals of this company, the way it is run, its service and professionalism - all the way the company you really should use. Don't use the big corporate monster - use these guys instead.

EcoAction is an absolute dream! We have been using their service in our office for a few years now…read moreand the staff are always very knowledgeable, friendly and professional. It is an affordable and stress-free way to deal with your recycling / compost and help your company go green! They are also great off-site for events etc. It is always a breeze to organize pickups and drop-offs which really accommodates our busy schedule. We love this local company!

I was moving from the North Shore and before doing so, I contacted a bunch of movers. I didn't have…read morethe standard 2 bd or 3rd, my sister and I lived together and each brought or belongings and furniture plus some things of our parents. Almost all the movers quoted me a price without even coming to see what we had to move. I had read reviews on Reddit and one mover was highly recommended so I called him, he came over and quoted me a ridiculous price, 5 times what I ended up paying. Perhaps it was because it was Easter weekend or because we had a lot of stuff to move, not sure. I then contacted a bunch of movers by email and got very quick responses by many but Super Dee stood out to me because they wanted to see what we had before quoting a price. Others said they would send me a 4 ton truck but when Don came from Super Dee, he looked at everything and surmised we would need a 5 ton truck. I thought Oh no, what is this going to cost me but it turned out to be a very good price, and he was right, that truck was packed! Yes I got lower quotes but there was no way anyone could do the amount of work Don and his team did plus pay for gas and the ferry for anything less...more on that later. We had lived in this particular house for 20 years and had accumulated a lot of junk and things we didn't want to take. Turned out they do junk removal as well; it was perfect! Super Dee is definitely a Mom n Pop operation, Don's wife Jeanette runs the office and Don handles the move with his crew...all nice guys and very helpful. If you are looking for a service where everyone wears matching uniforms, shoes polished, hair styled etc, they dont fit the bill but i can attest to the fact that everyone worked really hard, hour after hour, always smiling and polite and 100% honest. I wouldn't hesitate to recommend them and use them again. I preferred having a crew that was flexible, not standing there with a clipboard adding another 15 mins to my bill. They agreed to a price and they worked damn hard to get it all done no matter how long it took. I also wanted to add that when it became obvious that i wasn't going to get everything done ( finishing packing the little stuff left and clean a 4 bd home for the walk through with the owners in 3 days) i asked Don if he had any helpers he could get and he arranged for a couple of extremely hard women to come and finish packing and cleaning. They were absolutely fantastic, if you have a big move, I 100% recommend you ask Don to set you up with them. The first day they focused on the packing, the second day they asked me what I wanted cleaned, fridge, windows etc? I said This is not going to be that sort of clean up, I need you to do whatever each room needs done whether it be cleaning the radiator or the blinds, anywhere you see dust and dirt it has to be cleaned. And they did. They were like two little tornadoes going through the house. They organized keep, trash, donate piles, they even helped me load up my own car. There was literally nothing they wouldn't or didnt do. Do yourself a favor and hire them if you can afford the extra expense because they are really worth it. Don and his team worked really, really hard for us. They spent hours on removing junk from a house that had been lived in by us for 19 years; there was a LOT of junk. Next day, back with the same amount of energy to load the truck and the following day to deliver it to where we were moving to. I dont know how they were able to do that much work 3 days in a row; I would have been in bed for a week after Day 2. I was so pleased with the service that I did something I have never done before and that was to pay them more than they asked. Of course I tipped each of the movers but my sister and I spoke about it and we thought they had done an extraordinary amount of work for the price we had been quoted especially when they had gas and ferry costs. We felt they had quoted us a price that was too low considering all the work they had done so we added an extra bonus amount to the bill. Ive never paid someone more than theyve asked before and that should speak volumes about what we thought about the service that was provided. A huge thanks to Don and his team!!! We highly recommend them!

After looking at several moving company reviews and calling different companies, we decided that…read moreusing Super Dee movers was the best choice for the money for a move from Maple Ridge to Parksville. When I talked with Jeanette, one of the owners, she seemed very helpful, friendly and professional. When I told her about the size of our house and how much furniture we had, she sent us a quote based on two trucks which after some discussion it seemed like it changed to one truck on their end. They said that one truck should be enough. After selling our house, we contacted Jeanette again and told her we would like to use her company. One week before our move, we called again and asked to have someone from the company to come by and assess our needs. One of the owners, Don, came by and told us what we needed to do to prepare for the move. He also said that 2 trucks would definitely be needed and we would have to pay an additional charge for the second truck and an additional helper. We told him that we were told that we were quoted for 2 trucks initially and the further charge was a surprise. After some discussion with Jeanette again, the extra charge was reduced a bit from $1500 to $1000. On moving day which turned out to be the hottest day on record (June 28th), the movers showed up almost 2 hours late and seemed ill prepared for the move. In fact when they wanted to break for lunch, they had no food or drink so we made them lunch and provided lots of bottled cold water for them as well as an air conditioned space for them to relax for their break. They were not organized and one of the workers seemed lost and spent a lot of time either on his phone or standing around. We told the person in charge (Brandi) about this and nothing changed. Later I called Don to inform him of what was happening and he was very defensive with me and said that we should feel lucky that they didn't cancel our move due to the heat. Later on I received a call from Jeanette the owner that it appeared that we were abusive toward the worker and and were pushing to have the workers hurry up which was never said. When we told Brandi that we were told this by Jeanette, she said that that was never mentioned and they must have misunderstood what we said. After seeing that they needed help, I realized that I too needed to assist in helping load the trucks and moved plenty of the boxes and pieces myself. A couple hours later, we noticed 2 of the movers had disappeared with one of the trucks without even notifying us. In the mean time, all our boxes and possessions were out in the street and unattended. Several hours later it was obvious that the trucks wouldn't be fully loaded due to all the problems the movers had encountered. They decided to leave at 7pm and promised to return the following day. The next morning, a better crew showed up and was much more organized and managed to conclude the loading in a few hours with our help. The next day at our new house, once again the movers showed up at least 3 hours later than we were told by the owner due to some other issues that we had not been informed about until I had called to see where they were. They finally showed up at 2 pm and commenced unloading and both my wife and I assisted in helping them. As we unloaded a few pieces of furniture, we saw that they had some damage from the truck. We mentioned this to Brandi when the unloading was finished and she wanted to conclude the move in a hurry to catch a ferry back to the lower mainland. She wanted payment right away and hastily took pictures of some of the damage and said they would contact us about dealing with it, but nothing was ever done. We also noticed that both our bed's mattresses were not wrapped and had some dirt on them. Much of the furniture we later discovered was also scratched and even a box of china had been dropped and all the pieces were ruined. We also noticed after the trucks left our brand new driveway that they had both left large spots of oil all around it. I informed Don about this and he told me how I could remove the stains. He offered to send someone to clean them if I had no luck but never answered me back when I had called and texted him to deal with our problems. Since the move, I had tried to contact Don a few times without him, Jeanette or Brandi ever responding back to try to make things right. It is too bad that this company wasn't as good as we first thought. In fact, they did a poor job and weren't worth the money we were charged. Don't expect them to deal with any problems properly. We will never use this company again and hope others will learn from our experience.

My experience at Urban Impact has been nothing but excellent. My main contact has usually been…read moreEleanor Michaels, and her prompt responses have been greatly appreciated and noted. Whenever I've had to change my service dates, she has been so accommodating and super helpful. This is true customer service! Thanks Eleanor!!!

I called as one of the properties has been unhappy with the City of Vancouver's attitude about…read moreorganics pick up, especially since the building manager and owner have been concerned with pest control. Although we're doing all that we can for the owner and property manager about the pest control half the battles is the organics pick up and the cooperation which we feel we haven't been getting by the city, especially since both the owners and the property manager have been investing so much $$ on pest control services of most of the properties. Out of the awesomeness of my heart and 'cause these are good customers I've taken upon myself to do some research on some independent companies who can offer them some good organics pick up. Mike was actually the first out of the 4 companies I submitted soft specs to actually get back to me both phone and e-mail. I am a huge stickler for communication (often a huge pet peeve of mine if you read my other reviews), therefore, was impressed right away that he got back to me in a timely manner. We spoke for a good 5 minutes and he did a mini phone presentation with me. One of the things that they offer that the other companies does not offer is that they do a hot water wash of the bins so that there is no smell left behind which helps immensely with trying to control the pest control issue. In the initial quote they were willing to upgrade from a 32 L bin to a 64L bin which will help during the summer periods. Supposedly to compensate for the harsh winters we're to get a super hot summer which means rotting of food scraps at a faster rate compared to previous years = more attraction to rodents, therefore, this upgrade offer was super awesome by Mike. Mike provided us with the quote in just under an hour upon our conversation which was appreciated. Mike was really awesome with setting and putting the project and answering all my inquiries including Billing. Thank you.

This one of nicest he was out there lots of parking staff or the Asian people are really nice…read morebottles for the Return It quick and fast. If you're out in Coquitlam must stop in and go go to them.

I used to go to this one all the time because my local depot BIGGAR ENTERPRISES in Poco REFUSED to…read morepay full deposit. Once they were forced to I started going there because of its location. Well after some terrible disrespectful disgusting encounters with the horrific staff at BIGGAR I will return to this location. This place is safer, more secure, cleaner and all around a much more pleasant experience. This staff here is amazing and POLITE unlike the RUDE and literally CRAZY staff member who calls herself the " manager " at BIGGAR . If you have a car this place is worth the drive! Clean INDOOR sorting, lots of trays and trolleys and nice people work there. Win win.

Had to help my dad move items into a new unit, and throw more than half of the old furniture away…read more These guys helped tremendously and even helped move items into the new unit. Highly recommended their service.

I would highly recommend this company for any type of removal, their pricing is competitive and…read moretheir customer service is top notch. After my request a bin was dropped off and picked up as soon as it was full. I especially like the recycling aspect. Check out their website for their services!!! Cindy b

Shari is way to anal Don't use that washroom use that one…read morewhile she's on her brake wow SMH

Well maintained facility. Friendly staff (special shout out to Lynn)…read more Company requested a review. I posted one 4 years ago so this is a second review and I don't know if it will post properly. As mentioned in the previous one, one needs to know it's not climate controlled so it may dictate what you feel comfortable storing there (I briefly had a piano there at one time but I wouldn't have wanted to leave it long term). Only one hiccup in the many years I've used the facility, so that's pretty good. Customer service is excellent, and that is extremely important to me.

Came here to return some bottles that I collected in the last couple months. In and out within 5…read moremins. They are not that busy. There are free parking spots in front of the return it depot. Staff didn't say much. just counted the bottles and gave me the cash. They also take paints, electronics and etc. for returns. I like their services.

It's busy and you get in and out as fast as possible kind of quiet but good I will go back to this…read moreplace in a heartbeat

I've dropped off so many packages here for returns and recently got my passport photos done here…read moretoo. I don't know the name of the person who runs this place, but he's always smiling, friendly and helpful.

I've used this service twice. They are in transition to new management, which can be frustrating…read more The managers are trying very hard to provide good service, but that sometimes means they go too slowly . . . and make mistakes that they cannot seem to figure out how to correct. They need to realize that when customers are in a rush--and tell them so--they need to step on it. When they make mistakes, just move on and get the job done. With more experience, I expect this store will be reach the standards of the former owners. One annoying thing, though; they charge you by the minute for the computer plus charge you to print out materials. Seems like double billing . . .