I went there today (Apr 20, 2025) with a couple hundred or so bottles and cans that accumulated…read moreover the last while. I was also getting over being sick the past few days and had some errands that accumulated, so time was of the essence. When I arrived, there was only 1 cart and no trays. I grabbed the cart and wheeled it into the customer receiving/counting area but there was no one there. I waited a couple of minutes and no one came out even though I saw at least one worker eyeball me from back inside of their work area. I figured no one was coming so I decided to wheel the cart to my vehicle. I then stacked my bottles and cans as neat as I could, 12 per row. By the time I finished I was concerned that if I wheeled it to the customer service area, that the cans and bottles would tumble over into a mess. Earlier I saw that a worker came out to another customer's car and seemed to do the count there, for the same reason since that customer also didn't have any trays. I left the cart at my car and walked into the customer service area. Again, no one was there. I could see a worker or two who looked at me, however no one came out. A few literal minutes later, another customer drove in and came in through the other (north) door. Shortly thereafter a worker came out but instead of asking me if I needed help, the employee immediately asked the other person if he needed assistance. Fine, I thought, I'll wait until he was done. He mentioned something about needing a pallet but I really didn't pay attention. After he left, I expected that the worker would help me, however by this time 2 other customers came in after me, both with carts, and the employee started helping them without saying anything to me or even thinking to herself why this person had been standing in the area for the last several minutes. I realized that by the time the worker finished with the other customers and got to me, a significant amount of time would have passed and quite frankly I still had other errands to run. I calculated things out and determined it would be quicker for me to simply pack up my items and load them back into my car- which is exactly what I did. The whole time I reloaded everything back into my car, no one came out to check on me or even ask if I was stealing these items. Ironically after loading everything, I noticed that there was a scruffy looking person who arrived on a bike, who looked like he was in fact stealing bottles and cans. I was loaded up and ready to go, and given my experience was not motivated to speak up about this. Even if I wanted to, I don't think I could have gotten the attention of any employee even if I fired a flare into the sky. I'm happy to find another place to offload my items and just need to ensure that wherever I do business is not linked to this chain or mother company.

I drove here twice during the past six months to get rid of non-functional/broken appliances…read more Before discovering this place (here on Yelp, of course!) I really had no idea what to do with my old vacuum cleaner and my crockpot from the dinosaur age. Seriously, it's not easy to get rid of this kind of stuff anymore! So I was thrilled to find this place, and the whole process of unloading this kind of stuff was so easy! Finding the place is the most difficult part of the whole process; it's in an industrial area, parallel to Terminal Ave, just a few minutes away from the Science Center. Luckily, there is a sandwich-board sign by the road, marking the entrance to their huge, unpaved parking lot. Once I found the place, I pulled up to a large, opened garage door on the warehouse there, and I saw a guy loading stuff into various bins. I asked him if I could just put my stuff down by the bins and he said sure. I dumped my stuff and left. I mean, how much easier can offloading your junk be? I believe this place is open every day of the year, and the have long hours, too. Can't beat that! (Writing this, I am reminded that I have a broken NutriBullet I should bring there soon. Glad I found this place, as my condo doesn't have the storage to keep broken appliances hanging around).

Came here to return some bottles that I collected in the last couple months. In and out within 5…read moremins. They are not that busy. There are free parking spots in front of the return it depot. Staff didn't say much. just counted the bottles and gave me the cash. They also take paints, electronics and etc. for returns. I like their services.

It's busy and you get in and out as fast as possible kind of quiet but good I will go back to this…read moreplace in a heartbeat

Had to help my dad move items into a new unit, and throw more than half of the old furniture away…read more These guys helped tremendously and even helped move items into the new unit. Highly recommended their service.

I would highly recommend this company for any type of removal, their pricing is competitive and…read moretheir customer service is top notch. After my request a bin was dropped off and picked up as soon as it was full. I especially like the recycling aspect. Check out their website for their services!!! Cindy b

Capital Salvage is my place to go. I had some aluminium…read morerails that I drop off and a bunch of lead-acid batteries. They help me unload with their forklift and it was really easy! You need to create an account, but its really quick and they paid me in cash! Really nice staff!

As an avid environmental enthusiast, I am always very concerned about PROPERLY disposing of…read more"waste"; as such, when it came time to move and clean out our garage, I came to these guys at the suggestion of a friend who regularly recycles his scrap from work here. I was greeted warmly and treated wonderfully despite not really knowing what I was doing and the folks here were MORE than helpful when it came to helping me sort my metals (who knew?!) to get the best return on my metals. After being weighed up and dealt with by the lovely ladies in the office, I left with an extra $30ish in my pocket that I otherwise would have just brought to the transfer station! Many thanks again to the awesome team at Capital Salvage for the help and the wonderful service, I will definitely be pointing folks in your direction any chance I get!

My experience at Urban Impact has been nothing but excellent. My main contact has usually been…read moreEleanor Michaels, and her prompt responses have been greatly appreciated and noted. Whenever I've had to change my service dates, she has been so accommodating and super helpful. This is true customer service! Thanks Eleanor!!!

I called as one of the properties has been unhappy with the City of Vancouver's attitude about…read moreorganics pick up, especially since the building manager and owner have been concerned with pest control. Although we're doing all that we can for the owner and property manager about the pest control half the battles is the organics pick up and the cooperation which we feel we haven't been getting by the city, especially since both the owners and the property manager have been investing so much $$ on pest control services of most of the properties. Out of the awesomeness of my heart and 'cause these are good customers I've taken upon myself to do some research on some independent companies who can offer them some good organics pick up. Mike was actually the first out of the 4 companies I submitted soft specs to actually get back to me both phone and e-mail. I am a huge stickler for communication (often a huge pet peeve of mine if you read my other reviews), therefore, was impressed right away that he got back to me in a timely manner. We spoke for a good 5 minutes and he did a mini phone presentation with me. One of the things that they offer that the other companies does not offer is that they do a hot water wash of the bins so that there is no smell left behind which helps immensely with trying to control the pest control issue. In the initial quote they were willing to upgrade from a 32 L bin to a 64L bin which will help during the summer periods. Supposedly to compensate for the harsh winters we're to get a super hot summer which means rotting of food scraps at a faster rate compared to previous years = more attraction to rodents, therefore, this upgrade offer was super awesome by Mike. Mike provided us with the quote in just under an hour upon our conversation which was appreciated. Mike was really awesome with setting and putting the project and answering all my inquiries including Billing. Thank you.

Good Depot, they're nice people still a lot of undesirable…read morepeople that go there but quick and fast service. I do recommend this Depot.

I was looking for a place that takes e-waste and it was pretty convenient that they take all kinds…read moreof things, including your standard cans / bottles. You simply drive straight into the parking lot and drop off your e-waste on pallets. There were a lot of random things already there like bulky TVs, monitors, etc. You might as well take any cans / bottles that you have at the same time. There's an express option if you don't have the time to wait around or if you don't want to manually count your containers. 1) Sign up for an account on their website. 2) Enter your phone number into the kiosk and print labels. 3) Stick 1 label on each bag of recycling (bags must be clear). 4) The containers will be counted for you, and the money will be direct deposited into your bank account. You can even export an excel that shows the quantities of each container that was counted. The only catch is that there is no guarantee that they will accurately count your bags. The first time I went to the Collingwood location, only 5 out of the 6 total bags were counted. I went again this weekend and tried my luck at the 2639 Kingsway location, and only 5 out of the 7 bags were counted. If contactless drop off is more of a priority to you then this would be a great option. But if you actually care about getting the accurate $ amount, the best way is to just count it all yourself.

I highly recommend 505 junk! They arrived on time were professional and fast at getting the job…read moredone. They were also very kind and nonjudgmentalI! I'm not sure if it was the owner or manager, I spoke to, but they helped me get it booked fast with a payment option I needed. I've used other junk removal services over the years and I can honestly say this by far was the best experience I have had also the most cost-effective! I will definitely be hiring them again in the near future!

The 3 buildings I managed is having a Spring Cleaning/ junk removal event and It's set up this…read moremorning at 8. The team of 2 came right on time. They start hauling the junks and estimating it would probably take them 2 hours and 2- 3 truck loads to complete the job... Did I mention they charged by the weight of the items instead of per truck load? You can check on their web-site how they work... I also like their ways of communicating, first by phone then email confirmation. They have their own trucks and the crew staff all wearing uniforms. All in all very professional job and definitely got my vote!

They do express drop, which is all I ever do now. Bring a bag of cans and bottles, the machine will…read moreprint a label, attach it to your bag, drop and walk away. No dirty hands, no time wasted. The location is awkward to get to, on the back roads from Gilmore/Douglas. The parking lot is small - often get stuck waiting for cars to come and go.

It a great place to go for ur bottles they have the express and take electronics so sign up for the…read moreexpress easy. You just drop it off. They started it. You get the money in your account.