I could not believe it or I should have known... My husband…read moreand the grand-kids went down there today to take in all the water bottle that we had been collecting (lack of a better word:)) for some time. Anyways they got down there and the guy told them that the plastic bags they had to fill there take 100 bottles.Once filled they would pay you. They decided to count them and sure enough after 100 bottles the bags were not even half full. If they listened to the guy there they would have got less then half of their money. Nice... Something similar happened to me the last time I was there. They would have lost 25.00 if they didn't check. That's not nice to be doing this to people. Return-it should be looking after who is running these places. I forgot to mention that the place was filthy and stunk to high heaven. Not a very nice experience to say the least!

Every time I've gone in to this bottle depot to make a set of returns for the return it express…read moreprogram, they've had a different procedure on how to do it, and I've been yelled at every time. How it's supposed to work, is that there's a kiosk drop off point setup, which there is, you type in your phone number, a label gets printed off, and you drop it off into the bin next to the label printer machine. After the first week of this new system, the door to the bin was shot tighter than the gates to Mordor,and increasingly abstract and hard to follow set of instructions and written on a note taped to said closed and locked door we're posted. None of the times I've gone in there to return something, has the instructions or procedure been the same. Today they expected me to go around to the truck delivery entrance out around the back of the building, with all my returns, end dump it at the back entrance. When I just placed it on the counter, and started walking away, the staff began shouting at me across the room, berating me for not understanding exactly what they meant with their chicken scratch. The minute someone starts shouting at me and lecturing me in a place where I am the customer, is the minute I stop listening to their directions. Expect to be shouted and yelled at if you make the slightest mistake. I have complained to head office. Whatever stress or bad s*** is going on in the staffs day, that does not give them the right to yell at or lecture their customers.

For me this is a tale of two perspectives when it comes to Maple Leaf Disposal - kind of like…read moreJekyll & Hyde. Living in rural Aldergrove we do not have access to weekly Township garbage pick up so we the only option is utilizing a private provider. In our case we chose Maple Leaf. To start the weekly amount was good and the service was dependable with no issues. But then slowly but surely they started adding significant costs due to fuel surcharges. I understood that and accepted it but knew instinctively the amounts of the surcharges being charged were way higher than reality. I had bigger issues to focus my time on. Now the "Hyde" part. We sold our house and reached out to cancel our service. First filled out the online form - no response at all after two weeks. I then phoned their office and talked to a representative and was informed that our rep would get in contact with me in the next couple of days. This never occurred. I then received an email from their credit manager. It stated the upon reviewing the customer service agreement that we still had 41 months left on our legally binding contract - $2,302.54. It would be an understatement from my end to say I took this calmly. Fortunately I had kept my original signed contract and was able to successfully challenge the charge and had it removed. The final part though was in order to cancel the contract I needed to send a correspondence of the request via registered mail. Like why? It is really too bad that they resort to these types of tactics. My advice - always read the fine print when dealing with a contract and make sure you keep a copy.

STAY AWAY! We were…read morecustomers of this company for years, and my husband spends thousands of dollars with them annually through his business. Over time, the cost of our home garbage service kept increasing. We started at around $30 per month, and by the end we were paying over $80 per month plus an added processing fee that was never clearly disclosed on our invoice. On top of that, this company seems to add every extra fee they can think of. We were charged a $15 administration fee, processing fees, and even a "maintenance fee" with little to no explanation. To make matters worse, we were charged the same amount to remove a residential green bin as my husband is charged at his woodworking business to remove an industrial-sized bin. We were also charged the same eco fee as his company, despite this being regular household garbage service, not a commercial woodworking operation. When we cancelled our service, we were then charged more than $300 for them to pick up the bins. This charge was never mentioned ahead of time. Had we known, we would have gladly returned the bins ourselves at no cost. When we contacted the sales team about the charge, they were dismissive and rude, and showed no concern for keeping us as customers. If this issue is not resolved and the charge is not refunded, I will be contacting the BBB and local consumer news outlets. If I could give 0 stars, I would. This company clearly does not value customer satisfaction.

I would give a zero rating if possible. One of the worse companies I have ever dealt with. Since…read morethey changed from North West Waste they have bottomed out. Inside staff is brutal, drivers are most unprofessional out there. They call themselves recyclers etc, farthest from the truth. They do not care about customers or their surroundings. If they ever come calling, RUN. Have never met a more arrogant uncaring bunch of people in my 35 plus years of doing business.

We had a bunch of stuff that needed to go to the dump when we moved... we called last minute on a…read moreSunday and Matt made it happen! Great price, highly recommended. Thanks again! -Chels

From the owner: Fraser valleys premiere junk removal and hauling company specializing in construction debris…read moreappliances furniture and yard clutter, call today for a quote. Call 604-367-0309

The people at this bottle depot work tirelessly every time I've been there. Not sure which bin to…read moreput your item in; they will let you know. There isn't much this depot doesn't accept. I take all my plastic, styrofoam, batteries, dead appliances, light bulbs, refundable bottles and cans, etc. Convenient hours.

Bring all material that doesn't have a refund attached. Do not use the…read more EXPRESS or sorting area. These people are experts at lowballing. Bottle drives, charities, families in need stay away. I counted every bottle and marked the quantity on the bags and they shorted me 1/3 of the 321. and denied. blatant theft they shouldn't have a business licence.

THE HACKERY STOLE MY COMPUTER:…read more I bought a used computer from The Hackery and asked them to transfer my data to it. I returned when they said and powered the new one up in-store and found that they had only transferred my desktop. I inquired and they had no idea nor did they have my old computer. The two guys huddled in the other room and I heard one of them say "~he pays more for French keyboards"... Mine was French. I'm a trucker so I have more receipts/expenses than the rest of the public; I lost $50,000.00 in tax receipts because they were from multiple unfiled years. DON'T HAVE ANYTHING TO DO WITH THE HACKERY.

I'm grateful to this shop for what they didn't do. I had a…read moreAcer Chromebook with a fritzy screen. After a 5 minute phone discussion we agreed the lcd screen was broken, as opposed to a loose wire. Rather than fix the screen, he said it would be cheaper to buy a new one, which I did. (this was a gift) I find that degree of honesty in a tech refreshing.