Worked for the company for 6 months extremely rude owner at times given unreasonable time to…read moredeliver to Chilliwack alder Grove and then west side of Vancouver missed my friends celebration of life vera very rude in the office got paid on Friday afternoon but if you didn't get back in time didn't get cheque till monday

I know why they are called Phantom, because you never get your package!…read more Our building has a concierge desk yet they call me at work saying I'm not home so call the office to rearrange another delivery time. Okay fine. I call head office and tell them to use our concierge desk, they say okay we'll try again tomorrow. Two days later no package. I call Clearly for a tracking number. I input the number of Phantoms website. Order not found. Weird. I call customer service and they say they shipped my package back to Clearly because I wasn't home! Are you kidding me? They are rude, unhelpful, and the only delivery service I know that doesn't know how to use a concierge desk. Avoid at all costs.

THIS IS THE COURIER COMPANY YOU WANT. Extremely reasonable rates... actually... best I could find -…read morepretty sure they're the cheapest in town. AND YET: very friendly, personable staff - super fast deliveries too - especially their motorbike guy - was VERY impressed (and relieved!) how fast they got our documents delivered when it was a total emergency. Even more, after having chatted with a few of the couriers, it's really clear they are a GOOD company, that treats their employees fairly. Apparently most of the staff have been there for over 10 years - which seems incredible to me for a courier company (think: high turnover industry). Anyhow: my 2 cents. VERY happy with these guys and will continue to use and would recommend unhesitatingly.

PDX Courier Service is an excellent courier company in every respect. Always punctual: they arrive…read morewithin the established time for the rate, courteous people on the phone and accounting, and totally reliable. I have been using them for years. This Christmas, they provided some truly excellent, caring service for a delivery from North Vancouver to Pitt Meadows. The recipient was not at home, and they went out of their way to phone me, and let me know, and to phone the recipient. It doesn't get any better than this!

I spend a lot of my time at postal offices and have never had the interesting and positive…read moreexperiences I had today! I found myself at FedEx this morning, in which the man at the counter kindly directed me here. The UPS here is in a prime location- right near a Dollorama , Bosley's, Shopper's Drug Mart, an a skytrain station. The woman at the counter today had exceptional customer service skills. She had a large purple and pink button on her shirt that said something like "I'm happy, ask me how" and so I asked her. Although I am genuinely a happy person, I couldn't help but ask her about this large button! She was fairly vague about it. I then asked her if it had something to do with the cross around her neck (as I'm a Christian) and she said no. She said she no longer has that 2:00 lull in her day because of one specific thing she does that makes her happy and no longer tired. She said she can't explain it but that it works, and that if I want to know more about it, she can send me a video and I can decide to do whatever I want with it. I wrote my email address on a notepad for her and will be waiting to hear back. For all I know, she's going to send me some information about a cult hahaha. I will update to let you all know. I liked this conversation starter. Our world is more connected yet more lonely than ever and I liked the way she brought humanity and deeper human connection into an everyday errand for me. I also liked that UPS allows her to do this (assuming it's not actually a cult haha).

From the owner: The UPS Store Coquitlam provides business services that includes printing, shipping services with a…read morevariety of couriers (domestic and international options), mailbox rentals, packaging supplies and service, shredding and faxing services.

This company tried to make a delivery to me July 2. I was not home. Unlike other couriers I was…read moreleft no note and received no phone call. Instead, the package sat in the couriers van until September 20. Yes two-and-a-half months before the sender of the package managed to prod them into action. Even then I was told it would be delivered the day following contact and it wasn't. Why? "that driver does not work that day." So, why was I told it would come that day? Finally, the next day it arrived looking like it had been bouncing around in the back of a van for a long time - because it had - 81 days! Of course I was told I would have a call from a manger - nope. Just avoid.

From the owner: We at Atlas Courier are committed to providing exceptional customer service experience that sets us…read moreapart from the competition. Based in Burnaby, Atlas Courier Ltd is the courier of choice for hundreds of companies handling everything from envelopes to freight. Our knowledge and expertise is unmatched with our management, staff and drivers having decades of experience in servicing the Vancouver business community. Our highly experienced team of service professionals specialize in providing our diverse clientele with the highest quality of time sensitive delivery and logistic solutions meeting and exceeding their service needs. The vehicles used by our couriers are designed for the job at hand whether it is a car for documents and small packages to Vans, 1 Tons, Cube Vans, Sprinters or 3 Ton Vans for your skids and larger freight orders. We can do it all for you.

My doctor told me to drop off a package at FedEx, so I went to this location. I only had a quick…read moreinteraction with the man at the front desk, but his customer service was memorable. He informed me that the label that came with my envelope was actually for UPS, and then pointed me in the right direction of a UPS nearby. Normally figuring out that I need to make another stop to complete my errands would frustrate me, but his upbeat (yet authentic) personality and professionalism left me feeling like another stop was no big deal. Thank you whoever you are (11:50PM on Wednesday January 16th 2019).