This plumber was professional, polite, and genuinely pleasant to deal with. The price felt…read morereasonable for the work completed, and I'm very satisfied with the result. I would definitely recommend him to family and friends.

Communication was great and very responsive, I received a quote for a job around $700 and found…read moreanother company for the same job for $220, so I found it was a bit crazy indeed.

Preston, from Your Guy Plumbing did an excellent job last year in repairing our sump. We have an…read moreolder house with the sump in the basement and it was not working properly to drain the water. Preston and his helper completed a repair of the outflow pipe and installed a valve; so that we have had no further problems with it. He advised we continue preventative maintenance because we have a lot of trees and the roots get in the drains. When I first called Preston, he was a bit busy due to the holiday season. I had no emergency, so I was able to wait. I could have hired another plumber, but I completely trust Preston to the recommended maintenance work that is required to prevent any future problem. Trust is very important because most quality plumbers with camera equipment charge about the same amount for a house call + time. However, some will take a lot more time to do the same job. He also knows the system in the house, so I waited until he was available. This year we only needed a fairly routine removal of roots blocking the drainage line. Preston and his assistant Valentin were quick and efficient. First diagnosing the location of potential problems and then working hard to remove some large clumps of roots that were blocking the inflow and also the outflow. I was very pleased to see the roots they removed and I look forward to trouble free drainage during an upcoming rainy spring. Thanks Preston and Valentin.

Very professional. We needed our water main replaced. We received a detailed quote that included…read moregetting a permit from the city. They arrived promptly on time and got to work right away. There was minimal disruption to the landscaping even though they had to dig. The trenchless system wouldn't work for our situation. They cleaned up every day. Now we don't have to worry about a water break in the main line for at least 40 years! I would highly recommend them.

The plumber came on time but that was probably the only ok thing about the company. He was here…read more2.5 hours max to fix a leak. He cut a 5" piece of polyB water line and patched it with so PEX. The company charged me $1,380 for this work

This company goes around our community impersonating another business. They claimed they were our…read moreusual service provider who we hold a membership with, and were here to do their service. The "tech" came into our home and did virtually nothing, then tried to charge me money. When I told him we pay monthly dues for our services, he fumbled his words and stumbled out of our house. Beware of this scam. This is happening on Vancouver Island.

I had Poly-B water supply piping throughout my home and I wanted to deal with it on my terms before…read moreit became a problem. I contacted about eight different companies for a quote, including Rick at Tri-City Plumbing. Rick came out within a day or so and got me a detailed quote a couple of days after that. In fact, Rick was one of only three companies that actually got back to me and quoted the job. I took time to get all my quotes together and by the time I decided on Tri-City, Rick's quote had "expired". He said there would be no problem, he would honor the price and we booked a time to begin the work. The technician arrived right on time and early enough for me to review things before I left for work. These guys are plumbers, they don't cut drywall and they certainly don't patch it. I had done some extensive exploration on my own ahead of time and had things opened up enough for him to do his job. The entire project took three days to complete and at the end of each day any mess was cleaned up and I had running water. As a tradesman myself I not only notice but also appreciate quality work. No disappointments here. Pipes are run straight and parallel and are secured neatly. This was no small job and it certainly wasn't cheap, but it was a price I fully expected to pay. There were no surprises and I paid what I was quoted. A job well done.

Within a few minutes upon meeting Marc I could tell he knew his stuff and he gained my trust. We…read morecalled TriCity Plumbing as we knew we needed a little work done for our kitchen reno to fix some problem areas done by a previous owner. I explained to him that this was going to be my forever home and so I wanted to do things right--especially while the walls were open. He assessed the work and made recommendations and gave the reasons why he made those recommendations in language I understood. In the end we redid the whole home! Marc was an excellent communicator throughout the project. Kept me informed but also didn't disturb me while I was on work calls, and for areas where he needed feedback from me he ensured he used my time effectively. This is important to me because I do have many meetings throughout the day. He kept the work area tidy and his work was so precise. My husband and I really cannot say enough great things about him. Even our dog loved having him here. One of the other amazing things Marc did was we had a gas fitter run a gas line to our kitchen for a new stove. Marc noticed that the fitter made a mistake and made sure to make me aware but he did this in a very professional way that didn't call down the other contractor. This really sat well with us and that issue is now being resolved.

Arad was responsive and communicated well about resolving the issue and discussing the options. He…read moresuggested more affordable and workable alternative fixes and solutions, making sure I understood the technical aspects and educating me on the problem.

Mr Fixit was the first one to answer the quote requests for fixing my parents' basement water leak…read morerepair. From our first conversation, he came across as warm, professional, and genuinely concerned about the issue. Soon after he arrived at our parents' house, he began assessing the damage, moving boxes and furniture out of their home office, and tearing up the drywall. The problem was bigger than what we had imagined; it was the old copper sewer pipe leaking. He started the repair work that afternoon and continued the job without delay for the next few days. He was patient in communicating with the seniors who had hearing problems and updated us regularly on progress with photos and videos. His final price was extremely reasonable, according to my parents, who had years of experience hiring plumbing contractors. We'll definitely hire him again for future plumbing needs and highly recommend him to anyone who needs a trustworthy and considerate contractor.

Stefano plumbing is now my go to for any plumbing problems. Didn't try to charge me anything before…read moreeven inspecting the problem like most big chains do nowadays. Made sure everything was cleaned like new after job was done, waited until I was happy with my final inspection of the job done before leaving. Very happy with the bill that was very reasonably priced, you can tell the man takes pride with his work. Should have called him earlier instead of wasting 2 hours of my time unsuccessfully trying to clear my deep and stubborn clogged pipe.

I called Stefanos because my sink & shower drains kept clogging & pooling with water. My husband…read moretried Draino and snaking it with tools from CanadianTire, but they kept clogging!? Stefano fit me in the same day I called, which was awesome! He was knowledgable, friendly and professional. He was so kind & let my four year old son (who was very interested in what he was doing) be his "helper" by getting him garbage bags & other safe errands Everything has been draining perfect since with no issues. I would defenitly reccomend using Stefanos Plumbing & Drain Cleaning!

Leo qas very professional. Came on time and did the whole work perfectly. Highly recommended.read more

From the owner: Painting a room. Assembly a furniture. Tiling. Installation of toilet, taps. Drywall fixing…read more Mounting a TV. Minor repairs.

Professional, friendly, and fast with reasonable rates. We had them to help with our plumbing after…read morea flooring job and they did great. Once we had a near miss plumbing emergency, they were the most accommodating plumber (I called three based on their distance from us). Again, these folks arrived qui and helped us. Highly rated

I requested information regarding my problem from Kevin, and he responded promptly. Not only that…read morebut he also came the day of! He came and fixed my problem and was out within an hour. He showed absolute professionalism and was extremely friendly throughout the process. I would highly recommend Kevin and Hippo Plumbing and I will most definitely be using his services in the future. I encourage anyone who prefers service at a high standard to contact Kevin. If you prefer subpar work and poor work ethic - Kevin & Hippo plumbing are NOT for you.