I am a neighbor where Universal HVAC was putting in a new air condition unit for my neighbor. When…read moreI inquired whether the crane to lift the air condition upwards left some blemishes on my driveway, the Owner/Manager called me very derogatory names on 3 occasions. His name is Josh and I believe his last name is Tschudy. Josh is a rude, child-like individual who acted hostile and aggressively towards me. Consequently, when I said I was going to call the police, he encouraged me to do so, and I did call the police. I would strongly recommend you stay away from this company where the owner certainly behaved like a jerk as there are better more professional HVAC companies. When I explained to my neighbor Josh's behavior, he told me he was greatly disappointed to hear what transpired. Save yourself time and find a different company.

After getting estimates from 5 different air conditioning companies we decided to call Universal…read moreHVAC. They were very professional and gave us a great and affordable estimate. We set up an appointment, they showed up 3 days later and started the installation, they did an excellent job, cleaned up everything and didn't leave until the house was nice and cool! They checked for leaks, made sure everything was in order, we paid and off they went, they left us with a 10 year warranty.

My wife and I were having problems in our home with air quality so after tackling some other issues…read morewe decided to have our air ducts cleaned. I am pretty through when it comes to vetting home services and after reading all reviews we decided on WISEVENTZ. We scheduled an appointment with them and they showed up on time. A lot to be said for the way businesses are run nowadays. Steve, Ray and Vinnie were quick to get to work. They were able to clean all my ducts in 4 hours and I had them clean my dryer vent for a few extra dollars since I was having it done all in one trip. Steve was also able to replace my rigid dryer vent. These guys work well as a team. No laughing or joking. No loud voices. Only work, courtesy and a job well done. I have no problem recommending them, as a matter of fact, being a videographer, I took pleasure in doing a video of them working to share with you. https://youtu.be/8p_5TelKEcY There was no up sell and I would use them again and I recommend them.

UPDATE: during a little spring cleaning I found that the dryer vent hose was never hooked back up…read moreto the back of the dryer. Little did I know I had dryer lint everywhere, which cleaning up isn't such a big deal, but this is a fire hazard. Still happy with these guys but next time I'd check for proper hook up.

Great service, sincere business practices. I have been very pleased with this company, willing to…read morenegociate a reasonable service and rate for my small business and then providing consistent quality over a long period of time.

Absolutely impeccable service! Quick response to phone call. Scheduled my cleaning right away. They…read morearrived promptly and did a fantastic job. The whole office looks and smells amazing!! Thank you!!   I 100% recommended anyone looking for a quality job, this is the company to use!

I found these guys through a Groupon and, after reading the reviews, decided I would give them a…read moretry. I always prefer to support small business when I can and I am glad I did. There were a couple of bumps in communication, but again, I think that is the result of being such a small business. So, the only thing that I would caution is that you remember you are dealing with a small business, so you may need to be more flexible than if you were dealing with some national or chain company. That would be the only "downside," if you were to call it that. Otherwise, the service was attentive and personal and the work was outstanding. I would absolutely use them again for sure.

Now, this is what I call CLEAN! Holy moly! Larry, Dion, and…read moreCody exceeded my expectations and let me tell you they are pretty darn high! I have a 9-year-old car which I really love but I purchased used from a police officer last year. The police officer had a dog and ate in the car a lot, trust me, 6 months in I was still finding all sorts of crumbs from goodness knows what kind of food! Recently, my little dog was diagnosed with kidney disease and she had a urine accident in the car. Now, I'm from Arizona and it's currently about 110 degrees daily. Mix that heat with urine and your nostrils are in for a treat! I found this deal on Groupon and decided to give it a try. I purchased the deep interior clean and the headlight restoration, and they threw in a car wash. The process took two hours, and I was fine with that because they had free wifi and it's also located next to a ton of restaurants and shops. The inside of my car blew me away, it smelled so fresh and so clean! ((insert throwback hip hop music, so fresh and so clean, clean) My black cloth interior was black again, and I didn't really understand how dirty it was because I didn't have a point of reference to before and after. Run, skip, hop, speed on over to this place to give your car a facelift. I am so pleased. They also do upholstery in your home and your carpets! Def recommend and will def return! One happy gal here with one FRESH car! Beep beep!

I went through Angie's List to find a dryer vent cleaner and Del from Arizona Vent Cleaning called…read moreme. I spoke with Del Glen about getting my dryer vent cleaned as I was getting an error message that indicated my dryer vent was clogged. He knew exactly what was wrong and scheduled for between 9 and 10am the next day. He also said they won't try to sell a bunch of services like other companies. They just do the requested job. So, 9am rolled around, 9:30, finally at 10 Del's brother Steve shows up to tell me that the job they are currently doing was running late and they won't finish and be at my house until 1pm. I had my afternoon planned out, and now I had to bust my backend to get done what I needed to do before 1:00. (If this was my business and I couldn't get a job finished which would inconvenience my next customer, I would tell then I have to come back to finish.) I rush home to be there by 1pm. So, 1:00 rolls around, 1:15, 1:20 and finally I call Del to find out why they are late. He responds by saying they are on their way. Steve arrives with his worker Callie (?) and Callie gets started right away. Immediately, Steve asks when I last had my air ducts cleaned. I don't know because I just moved into the house, and it was remodeled. He walks to my air vent, lowers the cover and says, "See?See all the dust?" I didn't see any but he must know what he's talking about. So he quotes me a price which wasn't something I could do right now, as I'm retired. Still, he kept at it, until I said OK. (So much for not trying to sell me additional services.) It's important to point out that Callie is hearing impaired, can't read lips, doesn't know ASL and can't read the written word. I only mention that Callie is hearing impaired because unbeknownst to either of us, Steve leaves. Callie finishes and he doesn't know that Steve left or where he went. I don't know either but I try to get him to understand that he is supposed to clean the air ducts. He doesn't understand me, I don't understand him. It's like we are speaking different languages and there is no way for me to communicate with this man. He's getting more and more frustrated so I offer him a glass of ice water, which he declines. Then he walks into my home and starts opening and closing my fridge, turning my water at the sink on and off, and I wondering what in the heck is going on. His frustration grows and I become fearful as I'm alone in the house with him. I call Del to explain this to him and he gets an attitude with me and says 'Steve only went to the hardware store. He'll be right back.' Fifteen minutes later Steve returns. I am beyond upset as I'm explaining what just happened. He gets an attitude with me, waves me off and says "we've been in business for 20 years and we've never had complaints." He goes on to say that he told Callie he was leaving, which Callie indicates he vehemently denies. Steve starts to yell at Callie which makes me very uncomfortable. I pat Callie's arm to indicate it's OK, I'm not upset with him. I tell Steve, "you left without letting anyone know, you leave me with a man with whom I cannot communicate, which frustrates both Callie and me." I told him to forget about the air ducts and pay him for just the dryer. And he says this: "I hope you won't hold this against us. We'll schedule for later to do you air ducts and you won't be disappointed." Not once did he or Del offer me any kind of financial compensation. In fact when I called Del after they left, he had the nerve to tell me to schedule the air duct cleaning and they will arrive on time and do a great job. Not until hell freezes over, dude. I've read through the reviews, and most of them are good. But the few that are not, had very similar experiences as I had. So, I'm sorry Del, but I will never, ever use you again and will tell all my friends, Yelp you and call Angie's list to complain as well.

One word to describe their services...EXCEPTIONAL....Yes from the moment the business owner himself…read morereturned the voicemail message left, my mom and I are blown away by the demeanor and personable services and understanding the urgency of the request plus it was very affordable compared to the bigger names out there. For me personally, I would rather hire an excellent small business owner for a job around my home. Boy, did the employee sent over this morning did an excellent job and went above and beyond all of our expectations. My mom Saud she has not experienced such a great job from a national brand provider awhile back when she had her previous home serviced and they didn't even spend enough time to do a good job. Unlike, Arizona Vent Cleaners who just wowed my mom and I. He also kept the areas relatively clean because he brought his own sheets to cover the areas under tge ducts and vents. He was both personable and professional. I only have great things to say about this business which has been around since 1983 and is accredited by BBB. THE BETTER BUSINESS BUREAU. Thank you so much for coming out so soon because I really need to start to feel better with my own health respiratory wise. My allergies were really bad.

They are so great! So professional and my house was so clean. Have used other company before and my…read morehouse never looked so clean and smelled so good. I have even use personal people before but MS clean is the one to go to! They were there on time. Will be recommending them to my co workers and friends.

I just started getting services from them & I couldn't be happier!! They are very professional &…read morelisten to all your requests. They did a deep clean on my home and now take care of routine cleanings. The deep clean was amazing!! My home felt new and i was very impressed with how detailed they were. Will definitely continue with their services :)

Exceptional Company. Their response for quote and scheduling of service was incredibly fast. They…read morealso went the extra mile. Thank you for the great work and prompt service.

Integrity did a great job for us cleaning out our dryer vent. Even when I had to change plans at…read morethe last minute. Very professional with great customer service. Brian, TJ and his crew are highly recommended and we will be using them again when we have our AC ductwork serviced.,

Chim Chim Cheroo provided much better service. I have used both companies to clean my chimney and…read morewould not recommend Chimney Cricket to anyone

Very disappointed with my experience with Chimney Cricket, and would highly recommend getting…read moremultiple bids before moving forward with this company. Initially, I was encouraged with Don's responsiveness and was able to quickly get a service schedule. However, that was the only positive experience I had. His tech came out, and left shortly after he started work (removed roofing tiles and drilled holes in roof). I had to follow up with Don several times to get the next visit scheduled (+1 week of playing "phone tag"). Finally got the tech back out, and after a couple hours of work (?) he informed me that he couldn't figure out why the dryer vent was blocked, then submitted an invoice for $600+. Once again tried to follow-up with Don to discuss my disappointment with my experience but received zero response. To say the least, I wouldn't recommend Chimney Cricket based on my experience with the lack of professionalism.