To save on heating costs, I hadn't used my furnace in several years (usually just wear layers of…read moreclothing to keep me warm when it's cold). This past winter was SO COLD, I finally decided to turn my furnace on, but nothing happened. I have a home warranty, so I called them & they put me in touch with Kool-Air Heating & Cooling. It was the night before Christmas Eve, so Salwan (Kool-Air company owner) & his son, Ali, came out the day after Christmas. My furnace is located at the back of my garage on a narrow platform ~9' above the garage floor; it's not easy to get to and there's only minimal space in which to work, with cross beams and rafters intersecting the area. It turns out my furnace was so old (original with ~50 y.o. house), several components had failed & the entire system needed replacing, which required approval from my home warranty company. Initially, my home warranty company denied my furnace replacement, saying it was too old (that's a whole other story). Over the following 5 weeks, Salwan continued to call the home warranty company on my behalf and eventually obtained approval to proceed. They purchased a new Lennox unit (which a neighbor who installs HVAC systems told me was a "really good furnace") and got to work. Because of the small work space, Ali did the bulk of the work, disconnecting & removing the old furnace and installing the new furnace. My house and the original system were so old that the vent and vent connectors did not fit with current standard components, so Salwan and Ali had to custom-make the fittings. For that reason, as well as the difficulty of working on the small platform intersected by beams and rafters, plus the heat (on an unusually warm day for this past winter), after nearly 7 hours, installation of the new furnace was not yet complete. Thus, Ali returned the following morning, working all day to finish installation and insulation of the furnace, thoroughly cleaning the area (including the complete platform) and the garage floor w/a vacuum, then installing and setting up a new digital thermostat. I love my new furnace. Fortunately, the weather has warmed up so I'm not using it right now, but I know that it's there in perfect working condition the next time I need it. Kool-Air Heating & Cooling is an excellent company. Being family-owned aloiws them the ability to offer customized/personalized service of the highest quality. Salwan and Ali are both extremely competent [Ali told me his dad has owned his own HVAC company both in their home country and here for (if I recall correctly) ~40 years, and that he has been working with his dad full-time for (I believe) ~8 yrs], thorough, and professional. Salwan is an honest and trustworthy businessman. My cost on top of what the home warranty covered was half of what I was expecting! Ali is reliable, pleasant (depite the heat and difficult working conditions), and persistent (kept working when he ran into trouble setting up the digital thermostat). My garage was left cleaner than when they began working. Equally important to their competence, both Salwan and Ali are very nice, and I felt completely comfortable and safe with them. I can not sing Salwan and Ali's praises enough! I HIGHLY RECOMMEND Kool-Air Heating & Cooling company to anyone who wants their HVAC job done right at a reasonable price by truly good people!!

I had a unit installed in August 2024 this was through my home warranty company cinch / Sears they…read morefound this company to install they did what I thought was a good job at first recently it went out on off on off on off couldn't get hold of this guy so I had to get a check $100 then I got a Lennox authorizer to check it $85 and a 4,800 bill if I want it installed and I might get some of it paid back after fighting the insurance and the contractor's license board or whatever nobody's answering at this phone there's no answering service secretary nothing now I might have to write a letter to courtesy and I'll send it to them certified so they know or I'll stick it on the door myself right right now I don't give him anything and when it was checked the piping upstairs was wrong someone was disconnected 619-865-0035

Great service! Would recommend to anyone if they're looking for great fast service! Our downstairs…read moreAC unit was not blowing cold air and they found a solution instantly. Definitely would use them again.

I have never used this company's services, but I had a concerning experience with one of their…read morevehicles today. A company van driven by a young female driver changed lanes without signaling and nearly collided with my vehicle. Fortunately, no accident occurred, but the maneuver appeared unsafe and could have caused a serious incident. I wanted to bring this to the company's attention so they can address driver safety.

This past Monday I called in when my shower turned cold. A nice lady answered and let me know a…read moreplumber would get back to me very quickly. He called me back in about 10 minutes, set up the appointment, and was over a few hours later. He repaired my water heater and checked out some of the other plumbing around my house. Nice guy and didn't try to overcharge me. I got my receipt within a few hours. Highly recommended if you need your hot water back on very quickly.

Plumber that you can relay on for last minutes problem!…read morearound noon yesterday,i suddenly didn't have hot water so i searched on yelp for a water heater plumber and i found those guy. I gave them a call and lady answered the phone and told me one of their plumbers will call me. Around 30 minutes later Chris called my to arrange a same day appointment,, Chris came to my place several hours later with his tools and checked my water heater, turns out the heating element wasn't working so he replaced it and i got my hot water back. Chris was very professional and quote me a reasonable price and offered to check around the house for any other issues.. I told him to check the toilet flush valve as it wasn't flushing everything when i press it the first time. He checked it and cleaned and now its working properly. I recommend those guys if you have any issues with your water heater.

Javier, Has been my…read morego to for anything that comes to my homes HVAC. I messaged, and we scheduled a maintenance/inspection of my HVAC system since it appeared to be a possible clog in the line. I was getting the excess water dripping off 2nd story. He also rerouted the condensate drain. Everything is working now. As always appreciate Javier explaining exactly what he does and also why and cause of what is going on in the system. Cano is my first choice for HVAC. I will write another post when we have our system replaced.

Called early in the morning to book and the rep said to wait for a call back. Hours later of…read morenothing until i called them and she finally had a booking. I asked about military discount and the rep said i wouldn't get it because I have tenants (keep in mind they are also military). So despite being the home owner who is paying for the service, I would not get military discount nor would I get it because my tenants were military. The rep asked to step away for a minute from the call to find the answer to a question. In that time I explained the stupidity of the discount failure to my girlfriend. The rep overheard my conversation (despite her asking to step away from the call and this being a private/external conversation) and without warning, abruptly hung up. She did not call me back despite multiple calls and texts. She then without any warning, booked me 30 minutes later without any discussion about moving forward with them. I obviously was not going to, nor am I ever going to go with this service. How the hell are you gonna be ridiculous about the military discount, hang up on me, and then book me anyways without responding to my follow up calls and texts. what a joke. I was even contemplating a complete upgrade of my ground unit condenser too. Guess someone else will get the pay check. Embarrassing Update: I ended up getting a new ground unit condenser and my entire central AC replaced. lot of money this company missed out on

Thank you so much Saul !! Our business has Huge AC…read more Start having problems for last few years Nobody couldn't help us BUT mr Saul was there my shop on time (before me) He found problems so quickly OMG AC start working like a new !! World famous dog boarding place CAMP SCHULTZ told me Saul is Best Yes They are right We need fix some parts I made a appointment with him next week 7年前にお店に入れた大型エアコンが ここ数年　調子悪く 凄い金額支払い直してもらえない状態が続いて 真面目に 良い技術者を探して やっとこの会社にたどり着いた。 近所の有名なケネルも愛用しているというので 確認したら 彼は最高というので予約を。 珍しく予約より早く登場してるし なんと 問題を解決！！ ありえない 天井の中に問題が。。。 どうりで今までわからないはず。 凄いプロフェッショナル！ 来週パーツの取り替え工事を予約しました！ オススメです この会社！

Had a service call today. Techs Saul and Leo showed up. They were very courteous and used…read moreprotective wear on their shoes to enter my home. The diagnosis was quick. They are knowledgeable and found the problem right away. I didn't feel like I was over charged or taken advantage of. Nowadays we need people like them. I will definitely recommend them! Thank you BLU.

Alberto is a true professional and master of his craft. This is the second time that I have worked…read morewith him and both experiences were EXCELLENT. He came to assess why our air conditioner wasn't working and provided options to repair or replace. His quote for the work was fair and reasonable, so we asked him to start the repair, which was done in a matter of hours. I HIGHLY recommend Ocean Air to anyone that needs HVAC service...THANK YOU Alberto!!!

Good AC service but terrible client service. I've been requesting my invoice for over a week now…read morewithout success. If you need an invoice don't pay before you receive it, seems as if once you pay you are not a client anymore. It a shame.

Cuahutli, Judy and Team were excellent in communication from start to finish…read more We first got a quote from a big name company to replace our AC and furnace but weren't vibing with the big company. We called Elite and Cuahutli came out to give a quote and we felt very comfortable with him and his presence that we decided not to get any further quotes and move forward with Elite and his team. Everything on their end went as smooth as it could be but an unforeseen issue with SDGE electrical and an issue with our complex caused some problems. Elite was in direct contact with us every step of the way making sure they support us while the issue got figured out. They were very responsive EVERY step of the way and just great customer service! They had a an electrician company they work with and suggested who prioritized us given the emergency situation and also took very good care of us. They worked with our complex's pedestal issue and all is perfect. After SDGE and our complex figured out the issues and resolved them, Cuahutli and his partner came out to check our new unit to make sure it wasn't damaged by SDGE and/or our complex's pedestal issue. The Ac and furnace are working great and the cats love it! They both like to sit right next to the vents and chill. It felt like concierge customer service, which I love! Thank you all for your great work, electrician recommendation and customer service.

Cuahutli is a man of honest work and professional judgement. He came to my home within an hour of…read morecalling to do that diagnostic on my HVAC system. He went through all the checklists of refrigeration systems to system pressures to make sure no rock goes unturned. From the simplest filter changes to the complicated technical process. Ultimately we ended on the age of the system being the issue for my property. Overall, I would highly recommend Elite Heating & Air Conditioning to anyone looking for their HVAC system needs. A company with honest prices, efficient work, and outstanding service!

I contacted the company Sunday night to let them know that my AC was no longer working, they…read morereached out to me the same day to set up the appointment. Rudy showed up and looked at the unit and within minutes he was able to identify the problem with the unit. Rudy was quick, honest and answered all my questions. I highly recommend using RG heating and cooling for all your HVAC needs, he truly cares about his clients

Rudy is the man you want to call. He is honest, upfront and gets the job done. There are a ton of…read moreA/C people out there so choose a company (R&G) that exemplifies good character.