I have to say, this is the BEST haircut and color I have received, since moving from Maryland to Lancaster. I've been living in Lancaster PA for a little over two years and have hopped around from one salon to the next, some pricier than others - all highly recommended. This review is way over due, but one I felt the need to share. Google is a great source for many things, one being - reviews. It was the wonderful reviews, that snagged me (like to many other reviewed salons). I was expecting a cut and nothing more - not what I asked for, not for someone to actually listen, not for input/advice, not for friendly banter, just a simple haircut. I actually received a style I've been longing for, recommendations on bang length, curl/wave/body kept and styled, to make me feel beautiful. Came back again (a few months later) for enhanced grey coloring/touch ups. Cassie combined several grey tones and worked her magic. The next day though, is telling of true magic (the washing of my hair). Two nights later, I washed my hair using my fav Lush product, slept on a wet head, awoke to lush, soft curls and a near to perfect shag. read more

As a new client, I arrived a few minutes early for my 12:45 PM gel manicure appointment. Upon arrival, I was asked to select a polish color and then take a seat. Shortly after, the manicurist with whom I had booked my appointment briefly acknowledged me, saying she would be with me soon. Around 1:10 PM--over 20 minutes past my scheduled time--I was finally escorted to her station. At that point, I mentioned that I had a combination of gel and dip powder on my nails and asked whether that would be an issue. In hindsight, I recognize this is something I should have clarified before booking, and I'll be more mindful of that going forward (not at this salon). The manicurist told me she hadn't brought the tools required to remove dip powder and began discussing the situation with the technician beside her. One of the first things her colleague asked was, "What time is your next appointment?" They then reviewed her schedule on her phone and concluded there wasn't enough time to complete my service--despite the fact that the delay was on their end, and we were already well into my appointment slot. Throughout this exchange, they spoke quietly among themselves rather than directly addressing me. Feeling dismissed and frustrated, I got up and went to the front desk to ensure my card on file wouldn't be charged, as the salon requires credit card information when booking. The receptionist, who appeared visibly irritated, reiterated that there wasn't sufficient time for the service. When I pointed out that my appointment had begun over 20 minutes prior, she curtly replied, "Well, that's because that was the club owner." The implication--that the owner's time was more valuable than that of a paying client--was both baffling and disappointing. The lack of professionalism and communication left me with a deeply negative impression. I sincerely hope this feedback encourages more respectful treatment of all clients, regardless of their status. read more

This was the worst salon I ever been to! I got my hair colored and cut and they told me they would get the color pretty close to what I was looking for, I spent 5.5 hours there and the color turned out completely different then what I wanted, then the stylist didn't even know how to add waves to my hair. I left there very disappointed, but then the next day when I go to straighten my hair I noticed it was literally chopped all crooked and one side of my hair was 1.5 inches shorter then the other, I was so upset. It looked like a 3 year old chopped my hair, I couldn't tell when I left the salon because it was waved so it wasn't as noticeable. I noticed the stylist was rushing towards the end of my appointment and her cutting was not precise at all. I then returned the salon two days later for them to fix it and they put me with an even worse hair stylist who didn't even wet my hair before cutting it and had no experience whatsoever so she literally tried to cut blindly and not even do a good job trying to fix the 1st stylists failure, I'm telling you no one at this salon is experienced. Do not go here if you want to have professional looking hair or even decent hair, they ruined my hair like never before, im so disappointed I now have to cut my hair as short as a bob and I never even wanted it close to that short. Do not go to this place, no one there knows what they are doing. I regret ever going to this place, now my hair looks like a chopped mess and I don't know how to fix it . read more

BLU Spa & Salon - Hair cut - Hair Salons Near Me - Lancaster, Pennsylvania

Best deva cut curl! Mel was great at giving me new tips and explaining her process and the products she was using and making recommendations based on my hair. Will definitely be back! read more

I get my hair cut by Erin and she is always great! Very mindful and gentle with hair (she doesn't rip through your wet hair when combing it out like some other stylists do). She does a great initial cleaning too with an amazing scalp massage. I'm always wanting a style that adds volume to my hair but doesn't require much effort on my end, and she always delivers! The salon feels so clean and it's got a nice soothing and contemporary design. I've been going here for a couple years now and will continue to return. read more

The massage was good. If needed access to childcare on site is a big plus. But the woman at the front desk demanded payment without asking how my massage was or being at all pleasant. There is nowhere to relax before or after treatment either. I won't be back. Lots of other options in the area. read more

I had an amazing experience at Blu. I had a color, highlight, cut and eyebrow waxing done. Everyone was very professional and so friendly. It was the best spa experience I have had and I will definitely be a return customer. read more