Onyx, I love you! My friends and I used to go to a place in the mall all the time, but another friend of ours recommended Onyx so we tried it out. WE WERE THRILLED! The girls are all so friendly and funny. I got a gel mani and regular pedi, and it was all for such a good price. The pedicure was long, which I loved, and that included WINE, a lonngggggg leg massage (yay! no rushing here!), and they dip your feet in wax to make 'em nice and smooth. I had never had wax with a pedicure so I was really confused but it was nice that it was standard. Plus, my feet felt like a baby's bottom after so I'm not complaining. I'm sad I don't live in Lancaster anymore because I would hit this place up on the regular!! Y'all are spectacular! read more

Ugh I really wanted to like this place. I gave it almost a year. Think wedding salon prices without the ambiance & then doesn't accept Discover or American Express. You can't charge rates that high & not accept all forms of payment. Tips are only in cash, so plan ahead. There is also no music. Just an unavoidable tv in the manicure area. Every time I've entered the tv is set on the news. Maybe men go to a specialty hair salon with sports on but does anyone purposefully watch the news while on spa day? They say I can change the channel but they don't have a paid subscription to watch anything normal. Wonderful people but they miss the mark on client experience. I'll be changing my salon to a more relaxing setting. read more

I was one of the most faithful clients ever going here! Adored these girls. Kim is the owner! Her sister also goes by Kim. They will lie and say someone else owns this salon for bigger tips. I followed Kim from Park City to her salon. One day I was 2 minutes late. I couldn't help it from traffic. And I called too. She sat me at a dirty booth. Wiped the nail scraps right onto my lap, then slapped my hand!! I started crying. My daughters saw and called the police. They both lied and nothing was done. One of her employees from Laos called me to tell me she saw it and apologized to me. I've never gotten my nails done since. It triggers me thinking about what she did to me for no reason. If you go here and trust her? Don't be shocked the day she turns on you too! Never again! I should've sued her business for abuse!! read more

Onyx is the BEST. They take really bad looking nails and turn them into a work of art! Kim and Shanna know how to treat people right! The pedicure is AWESOME!! read more

This was seriously the best pedicure I think I've ever gotten in my life! Everyone was so nice. Lots of colors to choose from. Nothing was rushed at all! Highly recommend!! read more

Good service, fast, no wait... Kim does a great Brazilian. Will be my regular going forward.

I got a gel manicure(no acrylics, which is why the shape is not perfect), and I'm honestly very happy with the result! The nail artist who did my nails was very polite and soft-spoken. She took a lot of time to make sure she could perfect them as much as she could. My mother works at another nail salon where I can get mine done for free, but I didn't mind coming to this salon to get mine done for full price :). The receptionist and owner were also very kind to me and I was able to make small talk with them. I recommend this place! read more

Onyx - French Tip Gel - Nail Salons Near Me - Lancaster, Pennsylvania

I've searched high and low to find "my" nail place. Onyx does not disappoint! The staff is soooooo friendly and they provide a wonderful service! I'm always satisfied. The pedis are to die for!! I'm able to come in with a design and they execute it perfectly!! Give it a try! read more

Onyx - Nail Salons Near Me - Lancaster, Pennsylvania

Went for waxing, the place was just okay. According to their prices online I was supposed to pay $130, however, after the service she charged me $180 and when I asked for the break down she said the online prices have a + on the side and those are only for her loyal customers who get it done often. She did a decent job with the waxing, but call and confirm the prices before going in because they charge you whatever they want at the end! read more

I have a nail salon in Lancaster that usually go to. Recently, I switched from Acrylics to OPI Axxium Gel Polish, so I went to Onyx for the first time last week. It is a small place and doesn't look like much from the outside, but the service was great! They seemed to have a great selection of colors and the nail technician showed me different alternatives for nail enhancers. I decided to stick with the OPI Gels. For ONLY $23, this woman cleaned up my cuticles, shaped my nails, (which were in heinous condition from the acrylics I've used for 5 years), lotion and massaged my hands and arms, dipped them in paraffin wax with a hot towel, and then painted my nails with the Axxium polish. That's a lot of treatment for $23!! Plus, she was so kind and helpful towards me. (Again, my nails were in bad shape) Now, they look healthy and stronger! I will definitely be going back there when I need another manicure or pedicure! read more

Okay, this is disgusting, truly disgusting, and I've only heard stories of this happening until now. Black toe fungus. I stopped in for a mani/pedi based on the good reviews-- the mani sucked (careless, sloppy girl), but the pedi was great-- meticulous, thoughtful girl. I had paraffin with my pedi, and was hesitant when I realized it was a large tub of hot paraffin that they use over and over again with many customers-- but I've had it before like that and not had any issues so it's worth a try, right? WRONG!! Never do this!!! The very next day, my two big toenails were extremely sore and continued to feel sore for days after until I finally removed the polish-- lo and behold, my toenails have turned BLACK!! Are you kidding me?? I started reading up on it and am treating them naturally, with tea tree oil @ lavender. This nail salon needs to do the individual baggies of paraffin-- there are disgusting fungi living in their salon-- maybe it's the paraffin, maybe it's unsanitary practices. I don't know, but I've got black toenails and I'm PISSED that I tried this place!! read more

I absolutely love coming to Onyx to get my mani/pedi and eyebrows waxed. These ladies genuinely care about excellent service. My nails are beautiful, when she waxed my eyebrows she took the time to trim them, and the massage chairs are the absolute best. Friendly, professional, knowledgeable, and wonderful. read more

Had a great experience! "Lele" was the very sweet woman who did my nails and they look fabulous, especially for my first time getting acrylics. Pretty on the inside as well, just not a lot of parking. read more

Onyx - Nail Salons Near Me - Lancaster, Pennsylvania

Been going here for years after trying numerous salons! They are GREAT! Efficient, friendly, kind & FUN! Nails always look great! THX, Onyx! Kim, LiLi & staff are the best in Lancaster! read more

I have been a loyal customer for years. Onyx is the place we come to celebrate, relax, and hve fum. The staff are warm and welcoming. The pedicures are phenomenal. Onyx is a gem in every sense of the word. read more

Kim's facials are truly amazing! She always understands my crazy skin and makes me glow! No one has been able to make me glow like she does! Mary has hands of magic! Stress literally melts from my body! I can't forget about Lei lei and Shanaynay the way they do my nails they can make any design I want work and they always make me feel at home!!!!!!!this is place is the best in Lancaster! read more

As far as customer service and the waxing services go, this place is A-OK! I had a great experience at Onyx and wanted to say thank you for your services. I'll be back to get my eyebrows done again soon! read more

I usually do not post reviews, but lately I have been very disappointed with the quality of Onyx Salon services. I did not want tips, but the lady who was doing my nails proceeded to put them on my fingers, and changed the color polish I wanted. It's not even the 3rd day, and four of the tips/ polish have already chipped off. Since the tips chipped off, so did my nails. The staff is very friendly though. read more

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If you're looking for a quiet spa feeling this is the place. When I get a pedicure or my nails done I want to relax and have a calm atmosphere and this is the first nail salon I've visited in Lancaster that offers this. They were very safe, we called to be met at the door, our temperature was taken etc. and they had distancing in place as well as plexiglass. They were friendly and did a wonderful job. A real step up from the others! read more

Called ahead regarding pricing for Gel Nails (Not Gel Polished), was given pricing for a full set and pricing for a fill. I also checked their website and the pricing was accurate. Although, when I went to pay for my Gel Fill (2nd Visit) I was told one price by Lily and the owner I believe her name is Kim charged me $10 more. She stated it was because I had Gel Polish not Regular Polish, which I was not aware that it was not included in the price. In my experience the polish is included in the fill. Please be aware that it is not all inclusive, but they fail to tell you this. On a positive note Lily did a good job. Although, I will not be returning to this salon. Very unprofessional and sneaky pricing, you can get cheaper and better. VERY DISAPPOINTING!!! read more

I had eyelash extensions applied by Kim last week and am LOVING them! No more runny mascara for me. Kim's attention to detail is amazing. She used the highest quality products so it is not harmful to your natural lashes. She applied 5 different lengths for a natural look. Have received many compliments and my makeup routine is super simple now. LeeLee is amazing for nails!! She knows the proper shape for each person. Pricing is slightly higher than other salons but for good reason! You truly get what you pay for which is a clean environment, excellent service & quality services. Highly recommend! read more

Best nail place in lancaster!! they are so awesome at pedicures! Kim is the best at eyebrows!! read more

Onyx - Nail Salons Near Me - Lancaster, Pennsylvania

I moved to the Lancaster area from Philadelphia a couple of years ago. While in Philadelphia, I was a faithful customer of a nail salon in Rittenhouse Sq. I thought I'd never find a nail salon I loved as much as my Philly spot, but thankfully I was wrong. I was surprised to find a nail salon in Lancaster, PA of all places that doesn't take walk-ins..(You must call for an appointment) but there's good reason- they're always busy! I've grown to appreciate this practice because they like to give each customer the attention and service they deserve during their appointment. I've gotten waxes (by kim), manicures, gel manicures, and many many pedicures. You won't find a better pedicure around. read more

I decided to try this salon based on Yelp review. I couldn't have been happier. All of the staff was so friendly. The provided me with all the options and pros/cons of each. I decided to go with gel. Nails came out great. What impressed me most was that all the customers were all long term. They knew all the staff and the staff knew them. They even introduced me to some of the customers so that I could get their opinion on treatment options. read more

Aaaatttt Laaassstttt....(singing that song of course) I found my place! Moved back from CA in May and have been on the hunt for a new Mani/Pedi place and yessum dear watson I found it! Based on my fellow Yelpers reviews, I called at noon today and they fit me in at 4....I was a happy girl. :) YELP PPL,YELP! I went for a standard mani/pedi and I got more than just standard service. I walked in the door and was greeted with SINCERE pleasantries and asked if I would like something to drink. Wow...that's not the norm in this area unless you're paying an arm and a leg for FAKE service. I was even given help picking my color for me toes!.... On to the Pedi......I have finicky toe nails (inherited...thanks ancestors....lol) & I needed a place that actually took CARE of your feet and not just slap on polish. Andy did this for me. She got to the hang nails and took them little buggers out!...all the while asking if she was hurting me. (sincerely cared), she cut, she filed and re-looked things over to make sure all was good. I got a salt scrub message on my legs that smelled wonderful! After she was finished Mr Tom came over and massaged my legs and feet which helped me tremendously since I have plantar fasciitis in both feet. They feel wonderful! Afterward you get a parafin wax on yer footsies....aaahhhhh....soft and supple they are. :) The mani was a simple mani, no frills kinda girl here. She clipped, buffed, gave a hand massage and painted a simple color for me. The price didn't break my pocketbook and I was still able to eat that night...(haha). I went home and shared joyfully my experience and now I'm sharing with you! Take Heed, you will NOT be disappointed with Onyx....go and enjoy. **please note*** if you like to give tips they do appreciate cash tips instead of on your card/check**** read more

From the moment you enter you feel welcome and cared for. I came in for a gel manicure and ended up staying for a "long" pedicure--one of the best I've ever had! Staff is friendly and wants you to enjoy yourself. Although I was only in town for a brief visit, I will return! read more

I'm very particular about how I like my nails and eyebrows done and Onyx always does a great job. I've been to almost every nail spa in the city and Onyx is the best in terms of the quality of their services and price. Aside from being great at what they do, I enjoy getting to socialize with the staff members, who make it a point to remember repeat customers. A great local business, run by even better women! Can't recommend enough. read more

Great salon. Went for a pedicure and was definitely impressed. Excellent foot and leg message with pedi. Doesn't look like much from the outside but it's bright and clean inside. Staff very friendly. Look forward to going again when I'm in the area! read more

My husband and I scheduled a couples' massage for Valentine's Day at 9:15am. We showed up at 9am since there was less traffic than expected on the roads. The salon opens at 9am on Saturdays, and you could tell. It was highly unprofessional as stylists and employees scrambled around the office from 9:00-9:15am just to get the business up and running. We came inside and were not greeted for the first 10 minutes. Once our appointment time hit at 9:15, everything was professional and cordial. The massage room upstairs is drafty (so pretty cold in the winter), but well decorated, perfect lighting, and good equipment. The masseuses were pleasant to work with, professional, and good at their job. For a full body massage, I would say it was an excellent back/neck massage, good head and foot massage, and mediocre arm and leg massages. Overall a pleasant experience and worth its cost. read more

I came from out of town and wanted a mani/peni. I was sqeeezed in. the best service ever.

I was quoted 54 dollars for 2 sets... Left paying 67 b4 tips... After only 9 days my nails looked like they were done 3 week ago. Never again will I go there! read more

Great service in the spa with nails and waxing. My go to place the both for years. Kim is the best!

I have been coming to Onyx for over a year mostly for waxing services with the occasional pedicure. Kim does the waxing and has always been fantastic! She definitely knows what she's doing and makes you feel at ease. Everyone here is very attentive and professional and I would definitely recommend Onyx to anyone. read more

First of all our two favorite stylists are at this salon. However, even as good as they are I'm not sure we can go back. The organization and customer service from the owners and reception staff is terrible! We have three separate experiences. On one visit, there were 4 stylists scheduled and they only have three chairs! So the newest stylist made everyone feel uncomfortable as she ranted and raged. It made all the clients feel as if they were somehow responsible for this total lack of organization. On Thursday, we arrived for an appointment to find out our stylist was out sick, ever hear of a phone? So we rescheduled for Saturday. And shame on me I didn't take the initiative to call and verify! I should have done Onyx's job for them, because again no call, so we drive there only to find out the stylist is still out. What is so hard about calling your clients? So how long do you put up with terrible business practices for the sake of a stylist you like? read more

My first experience at onyx was great! My pedicure was super relaxing and well done as well as my massage. Definitely recommend and will be coming back! read more

I recently had a Brazilian wax from Kim. It was quick and painless and she was very friendly! I highly recommend it!

The people at Onyx are friendly, attentive & professional! I recommend them for manicures, pedicures, massages & waxing!

I went to Onyx for Axxium Gel Polish. I had previously had Acrylics as a posted review also had, recommending this Salon. Unfortunately my experience was not as good. The removal technique was sloppy as was the application. The cost was only $25 but I will not be returning. read more

Horrible! Waxed a few days ago and I am still red swollen and hurting. I have been waxed many times before from another place never had an issue and never hurt, had to go to Onyx because my place didn't have a time I could use. Pedi was bad, feet not even painted well. And cost me a lot of money for 3 services. Way to much. I wont be back. read more

That's funny, my review from September was somehow removed??!? In response to Brittany R's message below, I was one of the bridesmaids that witnessed the truly unacceptable manner in which the BRIDE was treated at her visit to this Salon. The Manager was extremely rude to the Bride and very loudly yelled at her during her service in front of a full salon. The Bride cried multiple times simply due to the way in which the Manager treated her. I have NEVER seen a Manager of a business treat a CUSTOMER like this before in my life. She should be ashamed. What I will note is that the Manager repeatedly boasted about how Onyx was a "Five-Star Salon". Not only did the experience not reflect a Five-Star Salon service and atmosphere, but according to the ratings on this website, they ARE NOT a Five-Star salon. The Manager has herself to thank for the poor ratings. Bottom line, I would not recommend this place. read more