Everything they were very helpful, professional, knowledgeable, friendly, and very caring.read more

Good dispensary nice friendly and knowledgeable staff. Located in the downtown area but on the edge…read morenot in the heart of downtown. Never had a problem parking, usually right in front or directly across the street. I believe they have a free parking lot next to it but I've never had to use it. Has an ATM inside so you don't have to stop at a corner convenience store on your way. Yeah the cost is high compared to Michigan but that's the State's doing not RISE.

Be warned. Stopped in to buy medical gummies. Was stopped at checkout and told my registration…read morehas expired and would need to pay recreational prices despite me showing them my card that said differently. They would not even look at the card. Immediately called Cannabis Connection only to be told i was told incorrectly by INSA. They warned me to be aware of that practice as there is a much higher profit margin with recreational. I am no longer a customer. Back to the Botanist where I have never had a problem. I would normally give the benefit of doubt, but their lack of trying to help me makes me very suspicious.

By far this is The Best Dispensary in Northeast Ohio. They have Great Staff members who are well…read moretrained, competetent and kind. They also have the best prices and are always willing to help. Thank You!

This smoke shop has a humongous selection. And if they don't have what you're looking for, they'll…read morego out of their way to get it for you! Customer service was top-notch! The music made me feel like I was in a nightclub. Great afternoon shopping vibes! I 1000% recommend this smoke shop!

I highly recommend them! They have a huge selection and are very knowledgeable. Their customer…read moreservice is amazing! May an employee is absolutely wonderful! She is so helpful and is very accurate with everything she has recommended and how to take or use their product!!! They also price match quite a few things. I honestly cannot say enough good!!!

Great staff!! Always pleasant and never keeps you waiting. The store is very clean and welcoming…read more Lowest price in town!

Found this place when I moved here five years ago. Generally a couple bucks cheaper than other…read morelocal smoke shops. The staff is always nice.

I was shocked to see a bad review on this smoke shop. My experience there is exactly opposite. The…read morestaff are friendly & helpful. On my 1st visit there they didn't stock the brand of tubes I normally buy. The woman behind the counter who's name is Tina was so helpful. She promised me that she would order my tubes & they'd be there on Friday. Well, I came too early on Friday & the truck hadn't been there yet. I thought ok, ill just buy 1 box of another brand & come back the next day. Tina gave me that box of tubes for free. I went back this morning & sure enough, my tubes were there. There was another young man working there & he was also very helpful. It's clear to me that this store understands the importance of its customers. That treating them well will bring them back over & over again. The personal touch is refreshing. I support local small businesses & im proud to be a patron of Trippy's Smoke Shop

So glad I'm the first review so I can let everybody know how terrible this place is. The old woman…read moreworking behind the counter on March 23, 2023 at 4:15pm who looks like she smokes 40 packs a day has the nastiest attitude I have ever seen in my life. After purchasing this joke of a cart (while still at the store I opened it up and saw it was halfway empty) I asked if I could do an exchange for a cart that's actually full. She was so angry and upset that she had to do her job. I HAVE NEVER BEEN TO A SMOKE SHOP WITH WORSE VIBES THAN THIS ONE. AVOID WHATEVER YOU DO.

Went in looking for a glass water pipe made in America. The lady working (sorry forgot her name)…read morewas very helpful and assisted me in picking out a nice one from a female-owned studio in Michigan. Felt good to support a female business owner. I am from out of town but when I pass thru Mentor again I will stop back because this was the classiest most upbeat head shop I have ever set foot in.

This quaint little shop is chock full of everything you'll need for a great smoking experience…read more Whether it's vape supplies, tobacco products, shisha for hookahs, or unique gifts, they offer a great selection. Brandy was very pleasant and helpful. And they also have a huge selection of Ohio-made Wild Berry incense. (That alone made my day! It's seriously some of the best around!) I highly suggest this store.

Love this place. Everyone is always so nice. I love their clothing selection and they always have…read morewhat I need for my smoking needs. Great old school shop.

They sold me 100$ pen, it immediately broke and they did nothing for me, the manager essentially…read moreshoo-d me out of the store. Wouldn't even look at the product. So the products they have there are poorly curated, the manager told me that basically that company sucks, puffco,they don't stand by they're product if it's "used once", they refuse to accept the return, and also even though I bought the thing 5 days ago, we also refuse to return or swap out. So I got burned and if you're reading don't let it happen to you- Tye dye sky, sunshine stay away from Puff n Stuff

I LOVE going to this smoke shop! The staff is great and very knowledgeable. They have a huge range…read moreof products. Highly recommended stopping by!

Totally disappointed in the quality of the products sold here (ooze quad vape pen). I haven't even…read morehad it 3 weeks and it's broken. Not only does the business up charge you on the products because of the location, they won't guarantee what they sell you will last or care of customer service. So I recommend that you go to a vape shop that guarantees the quality of their products like Daystar boutique in lakewood or just vape - shops that don't mind replacing the defected product. Save your money.