Great staff!! Always pleasant and never keeps you waiting. The store is very clean and welcoming…read more Lowest price in town!

Found this place when I moved here five years ago. Generally a couple bucks cheaper than other…read morelocal smoke shops. The staff is always nice.

This place is awesome. No question about it. Great selection…read moreof everything you could ever want tobacco-related. These guys will have stock when no other place in town will. Staff is ultra personable and exceptionally jovial. Will definitely return!

Went here a few weeks ago. Very rude, staff talking trash under their breath about customers…read more Condescending staff. poor selection. Too expensive. Must avoid.

The staff here are outstanding. Dalton, Heyleigh, Blyth, and Zach have all gone out of their way…read moremake customer service their number 1 priority. Well stocked, clean, organized and friendly. I highly recommend you shop here.

This vape shop company is a real find. The staff awesome, kind and super chill. they make it easy…read moreto find exactly what I need. The prices are fantastic, and they always seem to have deals that make my purchases even better. Amazing place!

So glad I'm the first review so I can let everybody know how terrible this place is. The old woman…read moreworking behind the counter on March 23, 2023 at 4:15pm who looks like she smokes 40 packs a day has the nastiest attitude I have ever seen in my life. After purchasing this joke of a cart (while still at the store I opened it up and saw it was halfway empty) I asked if I could do an exchange for a cart that's actually full. She was so angry and upset that she had to do her job. I HAVE NEVER BEEN TO A SMOKE SHOP WITH WORSE VIBES THAN THIS ONE. AVOID WHATEVER YOU DO.

I was shocked to see a bad review on this smoke shop. My experience there is exactly opposite. The…read morestaff are friendly & helpful. On my 1st visit there they didn't stock the brand of tubes I normally buy. The woman behind the counter who's name is Tina was so helpful. She promised me that she would order my tubes & they'd be there on Friday. Well, I came too early on Friday & the truck hadn't been there yet. I thought ok, ill just buy 1 box of another brand & come back the next day. Tina gave me that box of tubes for free. I went back this morning & sure enough, my tubes were there. There was another young man working there & he was also very helpful. It's clear to me that this store understands the importance of its customers. That treating them well will bring them back over & over again. The personal touch is refreshing. I support local small businesses & im proud to be a patron of Trippy's Smoke Shop

Great service! Friendly and efficient. Cool-looking store with an excellent selection. Highly…read morerecommended!

Helpful. Answered y questions and offered me a more cost effective option. Will shop here again.read more

I normally don't do reviews but I felt compelled to this time. I'd give this place a five star but…read morethe young employee there is VERY VERY RUDE! The owner is AWESOME. Very nice, helpful and polite. I would avoid this place if the young shaved head kid is working. He's ALWAYS on his phone. Talking or playing poker. You ask him a question and he gets pissed. There are no prices visible. The young kid must have never heard of customer service. If you ask him about a product? He rudely will tell you he has no idea. Are you buying it or not?! The owner? Takes his time with w ach and EVERY customer he interacts with. The kid needs to find different work away from the public. VERY VERY RUDE! Hopefully the owner will replace him soon. At one time I sent people TO establishment. Lately I've been turning the away. At least until the kid is replaced or learns to stay off his phone and more on his work and customers.

Hands down best vape shop in the mentor area. They have the lowest prices,the BEST selection, and…read moreover the above customer service. I have been to all of the vape shops in the mentor area, this store totally exceeded my expectations. If you live in the mentor area, go to this vape shop, it's worth the drive and you will not be disappointed.

Every time I go there the door is locked the short guy with a beard and hat on all the time thats…read morenew is always outside or locked up due to being in the bathroom. I've had to wait outside for up to 30 minute. The place has closed early all the time. Place has seriously gone down hill this last month

I'm always impressed with how this shop treats its customers. The employees are super attentive,…read moreand they never rush you. They have a great range of products at unbeatable prices, and the boss makes sure to offer promotions that keep things affordable.

Welp they had everything I needed from vapes to fixing my cracked screen I just wish I lived closer…read moreso I don't have to drive so far. Omggggg maybe a second location....coming soon????? Presented by Beans

Love this place I was able to find everything I needed for my vaping they have a lot of flavors the…read moreowner is awesome always kind and friendly and everyone wears masks