I normally don't do reviews but I felt compelled to this time. I'd give this place a five star but…read morethe young employee there is VERY VERY RUDE! The owner is AWESOME. Very nice, helpful and polite. I would avoid this place if the young shaved head kid is working. He's ALWAYS on his phone. Talking or playing poker. You ask him a question and he gets pissed. There are no prices visible. The young kid must have never heard of customer service. If you ask him about a product? He rudely will tell you he has no idea. Are you buying it or not?! The owner? Takes his time with w ach and EVERY customer he interacts with. The kid needs to find different work away from the public. VERY VERY RUDE! Hopefully the owner will replace him soon. At one time I sent people TO establishment. Lately I've been turning the away. At least until the kid is replaced or learns to stay off his phone and more on his work and customers.

Hands down best vape shop in the mentor area. They have the lowest prices,the BEST selection, and…read moreover the above customer service. I have been to all of the vape shops in the mentor area, this store totally exceeded my expectations. If you live in the mentor area, go to this vape shop, it's worth the drive and you will not be disappointed.

Went in looking for a glass water pipe made in America. The lady working (sorry forgot her name)…read morewas very helpful and assisted me in picking out a nice one from a female-owned studio in Michigan. Felt good to support a female business owner. I am from out of town but when I pass thru Mentor again I will stop back because this was the classiest most upbeat head shop I have ever set foot in.

This quaint little shop is chock full of everything you'll need for a great smoking experience…read more Whether it's vape supplies, tobacco products, shisha for hookahs, or unique gifts, they offer a great selection. Brandy was very pleasant and helpful. And they also have a huge selection of Ohio-made Wild Berry incense. (That alone made my day! It's seriously some of the best around!) I highly suggest this store.

Great place for a smoke. Prices are reasonable and the people are always friendly. Good selection…read moreof cigars.

Great find of an exemplary cigar shop in Willoughby. Steve helped us find our favorites as we were…read morenew to his humidor. The regulars welcomed us for a great smoke & great company the night after All Hallows Eve. We will be back.

Every time I go there the door is locked the short guy with a beard and hat on all the time thats…read morenew is always outside or locked up due to being in the bathroom. I've had to wait outside for up to 30 minute. The place has closed early all the time. Place has seriously gone down hill this last month

I'm always impressed with how this shop treats its customers. The employees are super attentive,…read moreand they never rush you. They have a great range of products at unbeatable prices, and the boss makes sure to offer promotions that keep things affordable.

Very clean & organized, large selection of cigars, gentleman that was there was very knowledgeable…read moreof cigars & great humor which is a plus for me. Very competitive on prices of cigars & smoking related products. Highly recommend this place...

A small smokeshop in a teeny strip mall that has great prices and nice people. I smoke backwoods…read morecigars every once in a while and called around to all the smokeshops in the area. They spanked everyone else's prices and we're nice on the phone which some others definitely were not. Some of the other shops where as much as a few dollars higher per pack. Jim asked me how many I may need per month and put in orders so that I would always have the product I wanted when I came in. Customer service at its best! if you smoke or roll your own tobacco I would definitely give them a call and ask for prices over the phone. I think you may be pleasantly surprised. The selection isn't huge but Jim will order in what you want if he's able to.

This smoke shop has a humongous selection. And if they don't have what you're looking for, they'll…read morego out of their way to get it for you! Customer service was top-notch! The music made me feel like I was in a nightclub. Great afternoon shopping vibes! I 1000% recommend this smoke shop!

I highly recommend them! They have a huge selection and are very knowledgeable. Their customer…read moreservice is amazing! May an employee is absolutely wonderful! She is so helpful and is very accurate with everything she has recommended and how to take or use their product!!! They also price match quite a few things. I honestly cannot say enough good!!!