Impressed with the technician Rick, on time and very easy to talk to when it came down to business (no HARD sells). No back and forth about the issue and asked me what my budget was to see if he can help me out he had given me a fair price and I said yes. He needed a special tool for to get my Unit back up and working because it was built in and most of the other techs I spoke to about the issue they didn't have that tool, I forgot what it was called but it was big. You can tell he was a professional, great work therefore u get a gr8 review! P.s good pricing here the best actually when I was searching for the right tech quality and price always go hand in hand and they set the bar high read more