Really happy we found this company. Our unit was leaking and I had gotten a quote from a different…read moreAC company quoted $1,200 and 1-2 hours of work. It felt high, so I got a few other opinions. Express quoted 600-800 but I really appreciated how genuine the owner was about the work scope, so we had them take a look. it ended up being 780 plus tax so 835, which is outside of the quote but not unreasonable. and obviously 50% cheaper than the first company. These people seem trustworthy and I would recommend them.

If my husband were still alive to advise me, I would have used a credit card. I would have asked…read morefor a written guarantee. I would have asked for pictures. But I was cold! And the company, Express Refrigeration Heating and Air, had great reviews! They offered to install a new part for my non-working gravity heater the next day at $3,700.00 and orally guaranteed it for 10 years with the promise of a fix for two years after the installation if anything went wrong. Shivering, I happily accepted the word of the technician. I am repenting in leisure. When the work was done, and the technician, Zack, told me that, if I wrote a good review on Yelp, they would pay me $25.00----in the form of a gift certificate to eBay, Amazon or an online company of my choice---I got a different idea about all those great reviews. The heater stopped working 6 months later. Fishing out the invoice, I saw there was no written proof of a guarantee. I took the tech at his word and hadn't checked. Again, I was cold! When, after many calls and an email, David dispatched a second tech from Express to assess the problem, he told me that water was dripping on the new part and that the water had ruined it. He charged me $80.00 for coming out, saying the failure was my fault. None of this was written down. The technician said he could get me another part for $3,700 or install a different heating system for $15,000. Either way, he said, the $80 would be applied. Now the nickel drops. The dawn breaks, and I hire an inspector to tell me whether there is a leaking pipe that I need to repair. The inspector told me there was nothing leaking on the new part, in fact there were no water pipes anywhere near the furnace, only gas pipes. He also said that the technician had installed a red bypass wire, a temporary fix at best. So this review. To alert others. 1. Ask for a written guarantee. 2. Use a credit card so you have recourse. 3. Read the invoice before you sign. 4. Ask to see a photo of the area. 5. Do the opposite of what I did. I'm still cold. P.S. to Cassandra, business mananger, who left a note after this review. This is not a mistake. My invoice number is 4623 and I saw Zack on November 4, 2024. I saw the second technician May 30, 2025. I am happy to talk to you. My phone number and private name is on the invoice. If you are unable to find the invoice, send me your email and I will quickly email it to you.

My A/C went out Saturday night. I called Stay Cool Sunday and set up an appointment for Monday…read more The problem was my condenser fan was old and broken. He went to his warehouse, got the part, and 3 hours into our appointment all was running well. I appreciated getting it fixed the same day!!! He was pleasant to work with and so was his office staff. Thank you!!!

Amos was very communicative and timely when he came to check out our hvac system and condenser. He…read moregave us a lot of options and was very upfront and honest with the issues and pricing. Highly recommend!

Edaan with Lee's HVAC is THE best! I've had a very simple issue with my furnace 2x over the last…read moreyear and he helped me with the issues. One of them happened just this week with the beginning of real summer weather and he saved my mom and I by quickly resetting the furnace so we have AC again! He's always been professional, contacted me ahead of time to let me know his ETA, shown up on time and been friendly and knowledgable. He's been so kind as to not charge me for the two simple things I had go wrong with the furnace. That's really great service. I know come the end of this summer season, I'll be asking Lee's to come out and run a routine maintenance on my AC. I can't recommend this service business enough.

Extremely dishonest. Was told my control board needed to be replaced. Including labor which is…read moreprobably less than 1 hour worth of work would cost $400 for labor & $ 900 for the control board. I was able to find the part for $135. So I decided to get a second opinion. The guy with in 2 min knew exactly what Lees HVAC guy, Raymond was trying to sell me. Dmitry, the second person to look at the work was able to fix the control board with 15 min. If the price seems too high always get a second opinion. All these positive reviews are by people who haven't posted much. Fake reviews perhaps ?!

When your AC breaks in the middle of LA's hot summer it gets sweaty. Decisions need to be made…read more Thank you to all the businesses I bid this project to, I appreciate every response. Pioneers Heating & Air came thru at the end today to handle the job. We are now cool and happy vibes. Life is back to normal. Israel was calm, curtioues, understanding and fast. We discussed the repair cost and optioned for extras at the end. The issue was that this old AC needed two components to continue its life span. I recommend this company hands down. Not feeling the heat anymore! Thank you guys.

The measure of any great company is not how they deal with things when they go well (I'm sure this…read morecompany has had a lot of success), but instead the measure is how they handle situations that aren't ideal. I had some issues with my dryer and scheduled an appointment. The problem turned out to be more complicated than the technician could handle. Suffice it to say that I did not agree with the charges and the technician's assessment. I emailed the company and immediately received an email from Motti, the owner. They listened to my concerns and provided a fair refunded. Though my experience was not the best, I still think a company that handles problems like this deserves 5 stars! This is a great company! Thank Motti for listening and helping me resolve this issue.

I worked with Milad. He was exceptionally polite and came to the house at the time he said he…read morewould. He handled the job quickly and efficiently. Nice touch: I just moved in and installed new carpet upstairs. Milad had the self awareness to remove his shoes. Thanks for that.

I had a thermostat issue that was caused by a bad install from someone I hired on TaskRabbit, and I…read morewas expecting it to turn into a whole ordeal. Milad came in, took a quick look, and figured it out almost immediately. It ended up just being a blown fuse, and he had everything fixed in about 5 minutes. What I really appreciated was how straightforward and honest he was. No overcomplicating things, no trying to upsell anything, just got it done and explained what happened. Super solid experience. I would absolutely call him again if anything comes up.

Technician arrived on time. Troubleshot the issue and corrected the problem. The price was…read morereasonable. The service was excellent.

Tesla referred us to Home Upgrade Specialist for our solar and Powerwall 3 install, and they were…read moregreat from start to finish. They took care of all the Burbank permitting, kept us updated, and delivered on schedule. The whole team -- estimator, project manager, installers, and even the president -- was friendly, responsive, and professional. The install was neatly done to blend in with house decor. Their price was reasonable and the value unbeatable. Solar adds about 4% to your home's value, so it justifies itself right away -- even if you sold your house next month! The Powerwall 3 works perfectly and gives us backup peace of mind during outages. Five stars. Highly recommended.

Stan came out the same day and fixed our AC. He was very professional and was a pleasure to work…read morewith!

Our A/C broke yesterday in the middle of a summer heat wave, and Cooling & Heating Repair Santa…read moreMonica came to the rescue. Within just a few hours, their team was at our home, quickly diagnosed the issue, and completed the repair by replacing the compressor hard start kit, rewiring the condenser, recharging the system with R-410A refrigerant, and professionally cleaning the condenser coils. Their responsiveness, technical expertise, and attention to detail were outstanding. Thanks to their fast service, we were able to enjoy the long holiday weekend in comfort. Highly recommend!

Had a leaky minisplit. Rob came out 2 days later and was very thorough servicing the unit. Took the…read moretime to really explain things and walked me through everything. Great guy and company. Will definitely be using ATA again. Good value too.

i had a great experience with ATA heating and air conditioning! leo came out to repair my AC system…read morethat stop working. he diagnose he system in minutes and was very professional and knowledgeable. he explained everything clearly, answered all my questions, and made sure everything was running perfectly before he left. it's rare to find such honest and reliable service these days. i'm very confident and happy with the service and i had good experience with this company.