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    DZO HVAC Group

    3.7 (3 reviews)
    Closed • 8:00 am - 9:00 pm

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    Photo of John G.
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    2 years ago

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    Denis Z.

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    1 year ago

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    Photo of Tahoura S.
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    2 years ago

    Services were good and friendly. Pricing good not that expensive. Tech check everything and made sure that it was all working good

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    Express Refrigeration Heating & Air - Express at Work - Heating and Cooling Repair and Replacement

    Express Refrigeration Heating & Air

    (227 reviews)

    Really happy we found this company. Our unit was leaking and I had gotten a quote from a different…read moreAC company quoted $1,200 and 1-2 hours of work. It felt high, so I got a few other opinions. Express quoted 600-800 but I really appreciated how genuine the owner was about the work scope, so we had them take a look. it ended up being 780 plus tax so 835, which is outside of the quote but not unreasonable. and obviously 50% cheaper than the first company. These people seem trustworthy and I would recommend them.

    If my husband were still alive to advise me, I would have used a credit card. I would have asked…read morefor a written guarantee. I would have asked for pictures. But I was cold! And the company, Express Refrigeration Heating and Air, had great reviews! They offered to install a new part for my non-working gravity heater the next day at $3,700.00 and orally guaranteed it for 10 years with the promise of a fix for two years after the installation if anything went wrong. Shivering, I happily accepted the word of the technician. I am repenting in leisure. When the work was done, and the technician, Zack, told me that, if I wrote a good review on Yelp, they would pay me $25.00----in the form of a gift certificate to eBay, Amazon or an online company of my choice---I got a different idea about all those great reviews. The heater stopped working 6 months later. Fishing out the invoice, I saw there was no written proof of a guarantee. I took the tech at his word and hadn't checked. Again, I was cold! When, after many calls and an email, David dispatched a second tech from Express to assess the problem, he told me that water was dripping on the new part and that the water had ruined it. He charged me $80.00 for coming out, saying the failure was my fault. None of this was written down. The technician said he could get me another part for $3,700 or install a different heating system for $15,000. Either way, he said, the $80 would be applied. Now the nickel drops. The dawn breaks, and I hire an inspector to tell me whether there is a leaking pipe that I need to repair. The inspector told me there was nothing leaking on the new part, in fact there were no water pipes anywhere near the furnace, only gas pipes. He also said that the technician had installed a red bypass wire, a temporary fix at best. So this review. To alert others. 1. Ask for a written guarantee. 2. Use a credit card so you have recourse. 3. Read the invoice before you sign. 4. Ask to see a photo of the area. 5. Do the opposite of what I did. I'm still cold. P.S. to Cassandra, business mananger, who left a note after this review. This is not a mistake. My invoice number is 4623 and I saw Zack on November 4, 2024. I saw the second technician May 30, 2025. I am happy to talk to you. My phone number and private name is on the invoice. If you are unable to find the invoice, send me your email and I will quickly email it to you.

    Pioneers Heating & Air - Pioneers HVAC & Heating. Leading HVAC Company

    Pioneers Heating & Air

    (140 reviews)

    Pioneers Heating & Air is truly the BEST!…read more Our A/C broke down in August, right in the middle of the brutal summer heat, and it was honestly miserable. We had reached out to several different companies trying to get it fixed, but between poor communication, delays, and appointments being rescheduled two or three times, we ended up living without proper A/C for almost a month. Then my wife came across Pioneers Heating & Air on Yelp and noticed how great their reviews were, so she decided to use the "Get Pricing" option. Within just a few minutes, they called her. That alone was already such a refreshing change after everything we had been dealing with. They were responsive, quick, easy to communicate with, and were able to schedule a visit for the very next day. And then came Elad. He showed up, quickly figured out what was going on, and somehow managed to get everything fixed in what felt like no time at all. After almost a month of frustration, suddenly we had cold air again! Elad was absolutely amazing. He was flexible with the situation, made quick and confident decisions, and clearly knew exactly what he was doing. He told us that a lot of it comes from experience -- and you can definitely tell. On top of that, he stayed friendly, patient, and positive from beginning to end. I honestly don't know how many times I told him, "You're Superman!" and "You're our hero!" But at that moment, that's exactly how we felt. Thank you so much, Elad, and thank you Pioneers Heating & Air. Because of you, our home is finally cool and comfortable again. I truly hope your business continues to grow and succeed. You deserve it. Thank you for giving us our cool summer back!

    Came out the same day and got our AC taken care of quickly. David was very nice, professional, and…read morehelpful. Great service!

    DZO HVAC Group - hvac - Updated October 2026

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