Oh my gosh, Darinka is AMAZING! I hadn't had a wax in a while, so let's just say she had her work…read morecut out for her (lol ). Even still, she was so caring, gentle, and patient the entire time. She really took her time to make sure everything was done right, and I never once felt rushed or uncomfortable. I'm so glad I called and booked when I did--otherwise, I wouldn't have had the chance to meet such a talented professional and such a genuinely kind person. Highly recommend Darinka if you want great service with a personal touch!

I am extremely disappointed with my experience at Sugaring NYC in Mansfield and feel compelled to…read morewarn others. I have been calling since October to cancel my membership due to constant turnover of sugarists and lack of consistency in care. Every time I called, I was told a manager would call me back. That call never came ,not once. This went on for weeks, despite repeated attempts to speak directly with the manager, Jee. During this time, my card continued to be charged $55 for November, and December even though I clearly expressed my intent to cancel and had not returned since my last appointment in October. I also explicitly asked for my card to be removed from file, yet it continued to be charged anyway. When I finally received any response, the manager made assumptions without ever speaking to me directly and only refunded one month ($55) without calling to discuss the situation, her lack of follow-up, or the repeated unauthorized charges. I am still owed refunds for the remaining November that was charged while my cancellation requests were being ignored. Throughout this entire process, communication was handled (when it happened at all) through text messages from an unreachable number, which is extremely unprofessional especially when dealing with billing disputes and unhappy clients. There has been zero live communication from Jee despite multiple complaints, including my most recent one on 12/28, after my card was charged again on 12/25. It took two months to finally receive a cancellation form which raises the question: why wasn't this provided in October when I first started calling to discuss my concerns of turn over and not wanting to continue with my membership. Additionally, I lost three different sugarists during my membership, leaving me without a consistent provider. While the sugarists themselves were kind and professional, the management is not. No client should have to chase a business for months just to cancel a membership or stop charges. Because my concerns were ignored, I had to contact Wells Fargo to report the establishment and stop further charges. This practice feels extremely shady and unprofessional. I will not return and have reported this issue. I am also escalating this to corporate. I strongly advise others to be cautious if you have an issue or want to cancel, expect delays, ignored calls, text-only communication, and continued charges. Very disappointing experience

Im really disappointed because I normally come here for pedicures and I love getting my pedicures…read morehere but this was my first time getting a gel x manicure and it didn't even last a week. I got my nails done for vacation and on the 3rd day one nail popped off and then a second and the 3D design snagged on my hair and popped off. I was going to ask for a refund but I already know the answer will be "they can't" DO NOT GET GEL X here the quality is NOT worth the price

i made an appointment here for my bridal party mani/pedi and we had the best time! Iris did my…read morenails and she did sooo good! def will be coming here when I need to get my nails done again for any big event.

Mar is excellent at sugaring! I love her and she makes you feel relaxed and comfortable all at the…read moresame time. She has a great personality too I did have the Brazilian done

Mar is always accommodating and friendly. She is very professional, sanitary, quick, and thorough…read more She is the only person I will go to for my sugaring needs!

Estara is the beautiful one! She was friendly, informative, helpfu personable and had really nice…read morecomplexion! I told her my skin was feeling dry and I was worried about the Chemical Peel over drying it. She said, "you know your skin better than I do." So, she modified the products to adjust my skin's condition. She thoroughly cleaned my face. She had a great rhythm to applying the cleanser to my face and worked with confidence. She cleaned my skin, like all the videos I see online. It was so nice to receive that treatment. The result was good! It's weird, I walked in w makeup on and looked better w out makeup. Lol..I saw a result right away! My cousin said, my skin looked good too. Estara has the best Salon Suite. The Restrooms were close by her Salon and her walls are like a dark Purple galaxy! I would definitely recommend Estatra.

I have gone to Estarra previously and was excited to hear she opened her own boutique spa. I…read morescheduled a Brazilian wax and a signature facial. First off the boutique spa room had a soothing beautiful ambiance and was spotless. Great location too! Scheduling online was easy and she started right on time. I had a Brazilian and signature facial. She uses a special wax that def makes a difference on pulling the skin (less painful). The facial was amazing. Products were top notch and my skin was glowing. Add a hand massage and the experience so relaxing. Estarra is personable and the whole experience was perfect. I'll be a regular!!

I called and got squeezed in! The receptionist at the front desk is always pleasant and…read morepersonalable. I like her a lot. I had gotten service with Taylor? I think she might new but nether the less she made my experience bearable. She was fast but also a perfectionist. I got my under arm and a Brazilian and she did not miss a hair anywhere. She even made sure my underarms were spotless - that says a lot because a lot of techs just get to get you in and out, and fair but not Taylor!!! I highly recommend Taylor. She's not much of a talker but it was fine with me.

I was going to Depil, but wanted to try this place. I have been trying for months to get a walk-in…read moreand to date, nothing. I am a male and I do get manzillians, but this place only has one person that can do a male. Their signage says walk ins welcome, but not if you're a man. The lady who does the men is usually booked up with women, imagine that.

Gayla is amazing. I'm so happy I found her. I was so tired of being passed around to different…read morewaxers at the box stores. Thank you Gayla

I found Gayla in Yelp and let me tell you. She is the sweetest and explainable and everything went…read moresmoothly and pain free. I liked her immediately and felt comfortable right away. Thank you Gayla.

I'm new to the area and was looking for a threading salon for my eyebrows. I located this one and…read moregave them a call. I spoke with Judy who was very kind and very knowledgeable. I stopped in and she got me in quickly and did an awesome job on my eyebrows! Will definitely be back and will also recommend to family and friends!

Do not recommend. Got lash clusters on Thursday. They have been falling out since Thursday. Went…read moreback on Saturday so they could fix them and guess what, clusters started falling out again on Saturday.

I had great experiences here until I ran into the older lady with glasses first, I sat down. I just…read morewanted my simple eyebrow, threading and lip waxed. I told her leave the shape alone just clean it up. She completely changed the shape of both of my eyebrows, making them both look different, and I have cuts from how hard she was pressing the thread down on my eyebrows on my lips and on my eyebrows, she threaded my actual my lip multiple times. She was mean and I'm just very disappointed. She was also in a rush to get everyone that walked in out and her breath reeked of a horrible food stench.

I was a bit uncertain to try a new place and have someone new do my eyebrows from previous…read moreexperiences. Let me tell you, Karen is fantastic! Before she proceeded I was asked "what would you like?" I went into detail what I was looking for and what I did not like. Previous establishments I've been to have messed up my eyebrows and end up with skinny eyebrows or none at all! Not my favorite look on me. Anywho Karen made sure that was not the case and thank you for that! I'm a new loyal client and will be going back.

My cousin and I walked in on 5/13/25 to have a pedicure done quickly as we had to fix up and head…read moreto my nephew's graduation ceremony which was in 2.5 hours. They were pretty busy, however, they were able to accommodate us. We both opted for the regular pedicure. I selected white color polish. Leg massage was included which was awesome. I surely needed the massage after running around for the past few days preparing some last minute stuff. The finish product was great. The worker was nice and we had good small talk. My cost was $35 excluding tip. The interior of this establishment to include the restroom were clean. We were offered a small bottle of water. That came in time as I was was parched!! Whew!!

Had a few issues with nails chipping with other sets, but they made it right! Kim (I think?) did an…read moreamazing job on my nails this afternoon. She cleaned up my cuticles so well! She did a fill of my acrylic and then a really beautiful sheer purple color that I really love. This might be my new go to color! Thank you to everyone at Detox Spa & Nails for helping me keep my nails looking so great!

My experience was great yesterday. Having my brows threaded has always been a pain that I tolerate…read morebecause the results are worth it. To my surprise, this was the very first time I experienced NO pain. The threader asked me about my experience and she was happy to know that the process was painless. I hope to be use the same threader during my future visits! 5

Farida is my brow queen, I've been going to her for 3 years now she never disappoints always makes…read moreme look and feel beautiful when I leave her seat, she been in the industry for over 19 years and I don't go to anyone else, I definitely recommend her only!! They established is a pleasant atmosphere, especially considering the difficult times we are all facing with the current pandemic. Extremely clean area! Greeted very warmly upon my entrance and seated almost immediately. Go see her and tell her I recommend you.