Outstanding! Everything from the initial home visit with samples to the install day was great. I…read moreneeded new blinds and drapery to transition my son's room to a "big boy" room. I have used the shade store previously and Skyline was so much more personable and friendly and it felt like I was supporting more of the small business! The President of the company even came out during the install, Nina, who was lovely and warm and we talked about our similar aged kids. The installer Ado, was also professional and highly qualified and made some adjustments to make sure everything was done top notch. I will definitely use Skyline for any of my future window covering needs!

If I could give 10 stars, I would. From the first contact to installation, Skyline has been…read moreprofessional, reliable with communication and provided excellent service. The quality of my shades is excellent and the whole process was easy. And the price was very competitive. I cannot recommend them enough. I'm so happy I chose Skyline.

Old school approach with great results, I'd highly recommend this repair service with very…read morereasonable prices and quick turnaround.

DO NOT deal with this business. IF one wants to be treated as a normal person and customer, DO NOT…read morework with this business. I just had a miserable customer experience with Kurt, who is rude, impatient, arrogant, disrespectful, and used abusive language in his replies (ass, dishonest, thief etc.). NO ONE is worth such treatment as a customer. I had a premium cordless blind to be repaired. This business, and the other one in the Naperville area, are the only 2 "certified" vendors to repair it. I first found this Ogden Blinds, but it is not a normal store, instead is a house address, suspicious already. Then I called the other certified vendor, who is VERY nice and patient, but they are further away from me. So I called this Ogden Blinds as this is the only option now. In a short 2 minutes call, Kurt already showed his disrespectful and impatience to customers. He thought me, as the first time customer, should already know how this home based business should run in terms of transaction details. Had to swallow his attitude as this is now the only option. Then, later, during couple text messages regarding how to drop off and payment etc., he remained arrogant, to the point he left a voice message with very abusive language. As a person and customer, if one wants to experience what a miserable customer service attitude is in this modern world, this would be a textbook example. The premium blind brand should seriously audit the customer experience quality with this vendor. This has to do with this brand's reputation. I don't need any "thank you for your feedback etc." from this business. Kurt's arrogance and rudeness apparently is the secret sauce to fulfill Ogden Blinds' business goals.

My receipt said Budget Blinds of Wheaton and Downers Grove but yelp lists that as old but…read moreregardless I had a good experience. Everyone was professional and quick and I got my blinds installed a little over 6 weeks after the quote. Prices were a little lower than comparable competition. Would use again.

Poor and rude customer service! Mistakes were made during install yet customer service just blames…read morethe manufacturer rather than taking any ownership for the mistakes. There was no apology nor any desire to compensate for the mistake and we are having to constantly follow up with them to get updates on timing, pricing, etc. Very little proactive communication and when we do ask questions, we just get snippy responses back. Would never recommend this company. Once you make your purchase, they don't care to make the customer happy or to make amends for their own mistakes.

Highly rated!! I will use again for blind cleaning or repair…read more Did a fantastic job. Very professional.

I'm absolutely thrilled with the beautiful white velvet curtains in my bedroom. The workmanship is…read moreperfect. It's exactly what I wanted. Very high quality. What a huge difference it makes. I smile every time I walk into my bedroom. It's so luxurious looking. Just stunning! The team was very professional with great communication.

Julie assisted me with the perfect window coverings for my triple slider. Third time I have used…read moreSkyline in last 5 years and consistently first class. Ken did an awesome job on my install.

I would HIGHLY recommend working with Skyline Window Coverings! If you're in the western suburbs of…read moreChicago and looking for quality window treatments (i.e. Hunter Douglas), please reach out to this team. Skyline has been responsive from the first outreach through completion of our installation. We had treatments installed in our living room, kitchen, and master bathroom. The bathroom treatments did not meet our expectations following installation, and the team at Skyline (Jason and Lara) could not have been more helpful and accommodating to ensure our satisfaction. When we're ready to replace the treatments in our dining room, Skyline will be our first call! Work with this team, you won't regret it. The team was professional, courteous, responsive, and accountable throughout the entire process!

They did a nice job with new window treatments for our home…read more We would use them again.

I've had Budget Blinds complete two projects for me now and I am absolutely thrilled with the…read moreresults. On the first job, I had an idea of what I was looking for and Matt helped me frame it up. The space to create and hang these sheers was tight and it took some unique work. Chris came to hang these and they look beautiful. It has changed the entire appearance and lighting of the master bedroom. The second project was to replace worn out shades in the guest room with string-less light blocking shades that open from top or bottom. Mission accomplished and I'm very happy with the results. I won't hesitate to call Cheryl and Matt for my next project as I work my way through my new place.

We have had our whole house now done and are very satisfied with the results…read more All positive experience with the sales persons, installer and the quality of the product. Fortunately we did not any complains or any negative experience as written in other reviews.

I have been doing business with 3 Day for the past five years and have purchased from them several…read moretimes, spending a significant amount of money. Unfortunately, after my most recent installation this past Saturday, I am extremely disappointed with the level of customer service I have received. The brackets for one floor were not long enough. Initially, the installer told me it was an error made by the salesperson I have worked with for years. Later, he said it was actually a manufacturing error. Regardless of who was responsible, I was told, "No problem. They'll get back to you," and that it should take about a week to resolve. Since then, I have left several messages with both Customer Care and Penrod Installation, and no one has returned my calls. I even reached out to the consultant I have worked with for five years because I thought she might be able to help. Unfortunately, the response essentially amounted to, "They don't answer before 8 a.m." I am shocked and beyond disappointed by the lack of professionalism and, more importantly, the apparent lack of concern for a loyal, longtime customer. After five years of doing business with the company and spending a considerable amount of money, I expected much better follow-through and customer service. Mistakes happen--that's understandable. What is unacceptable is being left without communication or a clear resolution. A loyal and consistent customer should matter even after the sale is complete. Unfortunately, based on this experience, I would strongly caution others to think twice before doing business with 3 Day.

This is the second time we have used Todd for a home project…read more We just finished a remodeling job and had him provide and install a new vertical blind in our family room. He was patient as we reviewed the color options and made our final decision. We thought we needed 5 new blinds but he was honest and showed us how cleaning some of the old blinds would make them look new - and he was correct! He gave up over a thousand $ in new business to do the right thing. On time, great product and all installed. Would definitely work with him again!

Wonderful blinds and customer service. I can't say enough about how happy I am with Todd at Just…read moreRight Blinds. I've used Todd for 6 different rooms in our home, and planning on the 7th room to complete our window treatment needs. I've recommended Todd many times to coworkers and family members. All have been very pleased. Todd is always courteous and on time. I highly recommend his company. Many many choices of styles and colors.

We purchased from and had Duncan Fiedler of Hang Time Installations install our window treatments…read morethroughout our home and are very pleased. We would highly recommend this company. They were very attentive with great follow through.

I had the best experience working with HTI. Mary is extremely knowledgeable about both their…read moreproducts and interior design. She helped guide me in making decisions that were best for our house and family. My new roller shades and Roman shades are gorgeous and I couldn't be happier! This is a wonderful family owned business and I couldn't recommend them enough!!