callled 2 days in advance and made appt for two people for Saturday morning 10am. arrived for appointment and only one employee at the business. took a bit for her to set up the room. she took us both back and then left for us to change. she took about 15 min to come back and started on one of us saying the other employee would arrive in a few minute. few minutes later someone comes in wanting services as well she stopped and set up services for the walk in then came back to restart on the one person and soon another employee arrives and begins working on the walk in not me. 30 more min goes by and my partner is almost done and it's 45 min before an employee arrives to work with me. he was rough, and rushing the service as now my partner was done. my 1 hour head spa is now a 30 min rush job. no lotion or oil was used for the arm and hands massage and it was super fast may as well not bothers. a quick pounding on the thighs and he was done. he rinsed my hair started with cold water then warm. then 1/2 blow dried my hair in a hurry. my partner and I were both really disappointed. definitely do not recommend. whatever they put in our hair left it frizzy and dry. read more