I am extremely disappointed with my experience at MassageLuXe. I've had many deep tissue massages over the years and understand the difference between therapeutic pressure and outright pain. This massage was excessively painful and felt like there was zero actual muscle work being done.
The next morning, I woke up with large bruises on my legs, back, and butt -- something I have never experienced in my life from a professional deep tissue massage. I left sore in a concerning way rather than feeling relief or tension release.
What made the experience even worse was how uncomfortable and violated I felt during the session. When I was asked to flip over, the male massage therapist stood behind my head watching me instead of stepping behind the sheet and turning away, which is the standard level of professionalism and privacy I've always experienced elsewhere. It made me feel extremely exposed and disrespected.
To make matters worse, after calling to share my concerns and experience, there has been little to no follow-up or attempt to rectify the situation. I even had to reach back out myself just to confirm they received the photos I sent of the bruising.
Overall, this experience was not only physically painful but also deeply uncomfortable and unprofessional. I would not return and cannot recommend this location based on my experience. read more