This is my 3rd time seeing Kim for a massage and I've always had such a wonderful experience. Her…read morespace is clean, the music is lovely and she really spends time working on your problem areas. I always feel so much better after a massage with her!

Was luckily able to get in same day and free up my stiff shoulder. Clean, friendly and easy in and…read moreout. Great service.

YEah,,,, Number one,, which I thought was good issue and improvement,,, is that the place has…read moreplaced doors on the rooms,, so it wasn't just an issue of the room being closed off by a curtain. Yeah okay. Whatever. A little bit of a big guy, not fat,, but spending 8 hours a night driving around in a compact car with bucket sport seats,,yeah I tend to get muscle cramps after some time. So by the end of the week,,, I need a very good massage to ease the tension. I have been to several places in my time. Every time when it has been a situation of pay up front, and/or a sign in the room about total nudity not allowed or no sexual activity allowed, or 'certain body parts' not being allowed,,, it has always been a situation to where the place did not have a license, the so called therapist didn't have a license, and sexual activity was always offered for an additional expense. I was tired, and stressed,,, and just wanted a relaxing stress reliving massaage. Someone who would push down and work work out the tension in my muscles. A foot massage spa? Okay I would think that they would spend some time if not focus on the muscles in the calfs and foot. But she barely touched those areas. Other places I have gone to for an hour massage,, the massuese spends 30-40 minutes working on me from my shoulder blades and neck down to my feet and then asks me to turn over. And when doing so,, always holds a sheet of some sort to drape and offer some sort of privacy and modesty for when doing so. There was no draping involved at all when she asked me turn over. I am not bashful, I'm a little unique,, I approach getting a massage as to like going to a doctor. And that being undress to the extent that is necessary to provide the most optimal care. So I don't care as to what is seen. For you women who have been hear,,, and left raving reviews,,, I can only say that the so called massage therapist didn't find any kind of attraction towards women. This place is very much a house of prostitution and sexual services for pay. She didn't offer to have sex with me,, and sure wouldn't do it if offered. But when she grabbed my genitals and asked me how I would pay for her to massage that,,, pretty clear as to what she was doing. And pretty clear for the purpose of the business. One other thing......... I parked my car and walked into the door at 4:22. I was lead into the room to undress and lay down, she didn't come back into the room till 4:30 and left several times,,, to get hot wet towels to remove oil and dry towels to dry me off,, but the time spent was excessive and numerous,,, and then asked me if she would end early because of having another customer at 5:10. So I question her about why I pay for hour massage and get only 35 minutes at the most. She argues she wrote it down that I quote,,, "I wrote it down you came in at 4:22." Yeah I came in at 4:22,,, into the front door. I wasn't even in the room at that time. And for her to leave to allow me to undress and then return,, which didn't happen till 4:32 as I looked at the clock? I don't care what is done,, I pay for 60 minutes and you only provide 40 minutes? That's stealing money from me. You screwing with my money. And people who didn't know me that great 45 years ago,, knew you didn't do that with me. Bottom line,, If you wan't to roll your dice with how much money you spend to be masturbated to have an orgasm,, go there. Otherwise avoid this place. Foot massage my ass,,,,,,,,,,, having issues with pain and circulation in my feet and she barely touched my feet.

Offered happy ending. Nothing subtle about this place. Should probably have called the police…read more Was also pressured for gratuity like other reviewers here. Run away from this place.

I have passed by this spot since their opening. I'd been meaning to try this place. My mom and I…read morecame here for the Mother's Day promotion. Staff checked us in via tablet alongside lemon-water. It's a tight lobby. The restroom is straight past the rooms in the back- to the left. Once it was time for my appointment, I was taken aside to discuss service needs. Once were in session, the sound of the ocean was played. I elected to have the Swedish Massage by Denise. A warmed towel, rod and heated lavender scented pillow were all incorporated. My neck wasn't feeling the massage headrest long term. So, I moved myself onto the bed completely. Do what you gotta do. The massage was helpful for releasing some knots around my shoulders and overall circulation. I also added the under eye patch treatment. The rooms are a curtain away from each other. So, note that once back near and/or in your room that the staff communicates in hushed whispers. I wasn't quite sure when the appointment was to start and finish. I feel like I blinked and it over. There's no lingering pain which is awesome. Parking available in the retail lot. Happy relaxing!

From start to finish, my experience at The NOW Massage Preston Forest location was beautiful. I'm…read morealways so relaxed as soon as I step foot inside their sanctuary. The front desk associate is so pleasant. Ana, my massage therapist, was so warm and calm upon meeting her which definitely translated to her massage skills. I got the prenatal massage as I'm 37 weeks with an active toddler at home so I really needed some deep relaxation. She was so gentle and just had the magic touch - a skill that is not learned but is innate. It put me to sleep which is rare for me as I do not take naps. She is so sweet, genuine, and made sure I was well taken care of. I truly appreciated the care and attention Ana gave. I will definitely be back to get another massage from her and will recommend her to everyone I know!

Each service person was great! I had a body scrub with Leslie. She was friendly and attentive, and…read moremy body felt amazing afterward. The only thing that was a bit of a let down was the boxes and new counter still in packaging in the front lobby. However, the warm neck towel upon check-in made me forget all that.

The therapy staff was friendly and did a nice job. I got multiple facials (hydroderms) here at…read moreSpavia, however didn't see results that were advertised by staff. The facial itself felt great, the waiting room was nice and quiet. There was one day where the women's dressing area smelled of sewer which was unsettling before going into a spa experience. It was after this that I decided to cancel my membership. Reaching out to the site, there was a requirement that I had to stay a member for a certain amount of months before canceling, so I did. They made it more difficult than a gym membership to cancel. I wanted to share with others: USE your credits otherwise they're gone once you terminate contract. I was a couple of days out of my canceled contract and lost that previous months unused credit. The company's main focus is to gain memberships and require you stay there for so many months without the option of canceling when you want. Therapy staff was nice. It is the business that deserves 1 star.

Horrible customer service. I walked in and wanted to buy their month package which is $250 for 4…read moreone hour massage sessions. It's right there listed on the services offered on their wall. They said they no longer offer that. I said fine, asked for an hour massage with one of their add-ons, that again, is displayed on their wall for an up charge. Was told they don't offer those services any longer either. Half of the services that they have displayed on their wall with prices, they no longer offer. I ended up just walking out.

If you're looking for a therapeutic massage, keep looking. Place is dingy, lights are off in most…read moreareas so hard to see how shabby or dirty it was but didn't smell hygienic or clean. When I requested masseuse do a deep tissue massage - it was obvious she had no idea what or how to provide. Save your time and money.

Very rude and dismissive. The website said they take walk-ins. Prior to me driving to the…read morelocation, I called and asked about walk ins and they said yes they accept walk-ins. When I get there I asked about a simple service (shoulders and neck only). They said, "no we don't accept walk-ins" and didn't even offer to schedule me for another day/time. Just rude and curt.

I'm honestly shocked at how overpriced Refresh Thai Spa is for what you actually get. The service…read morewas average at best, but the pricing reflects what you'd expect from a luxury spa experience -- and this simply wasn't that. The atmosphere felt pretty standard, nothing upscale or memorable, and there were no extra touches that would justify the high cost. For the amount charged, I expected exceptional service, attention to detail, and an overall elevated experience. Instead, it felt like I paid premium pricing for a very basic massage. There are plenty of other places in Plano offering similar or better quality for significantly less. I don't mind paying more when it's worth it -- but this absolutely wasn't. Would not return.

JoJo gives very good service. Her technique is excellent and will leave you feeling much better…read morethan before.

Best Thai massage that I ever had. They are very flexible with your need not rushing you to finish…read morethe hour. Place very clean and peaceful. I will be back again very soon.

I had my first massage at Lux Thai Spa today. It was a great Thai massage with Kira. I told her and…read morethe receptionist about a few areas of chronic pain and tightness (mainly lower back and hips) and also a recent tennis elbow issue. Kira did a great whole body massage with focus on these areas in particular. The back walking and massage were moderate to deep per my request and were fantastic. I also requested stretching and the stretching was both pretty intense and very therapeutic--I felt great afterwards. I have had numerous Thai massages at several different places and they all blow Swedish massage and places like Massage Envy out of the water. This was probably the most stretching I've ever had and Kira really worked hard on the areas I requested. Both she and the receptionist were very nice, they requested pertinent medical history before the massage, the facility was very clean and the environment was relaxing. The only negative is that there is a 3% fee for using a credit card but that's pretty minor. I could tell Kira is experienced because she was very confident and efficient and frequently asked how I was doing with the pressure and stretching. Highly recommend Lux Tha Spa, I know I'll be back!

Saw the sign for Thai Massage on the storefront window. thought I would give it a try (I love a…read moregreat Thai Massage). I was not disappointed! Opted for the hour and was taken to the room at the rear right and asked to undress. covered the whole time, except when stretching my legs. I've had Thai massages in LA, near Thai Town so knew what to expect. The Thai lady (don't recall name), was very professional and focused on the issues that I asked. This is a fairly new business (previous Thai Massage at same location, but different owner). I recommend if you are looking to get some of the kinks worked out by professional MT in a relaxing environment. I admit I was a little sore the next day from being stretched, but that didn't last long. I will definitely return.