Got a full face thread service as a walk in this Sunday! She did a great job and reasonably priced.

Please BEWARE when booking any service here. My appointment was cancelled an hour before the scheduled time, after I had already left home. Upon reaching the place, I was told that my appointment was "cancelled automatically by their booking system". How does this even happen? The lady at the store that if I chose to continue with the appointment and if someone came in, they'd leave my service mid-way and attend to the new client. How is this place even working with such shoddy business practices??? Why provide reservation options when the place will cancel an hour before?? Or why not have enough staff to ensure bookings are fulfilled? Found a much better and honest salon in this area. read more

I come here to get my eyebrows threaded. The staff is great and very pleasant to work with. They are quick and professional. During the holiday season, it's recommended to make an appt, or you'll be waiting a while as a walk-in, but all in all will continue to come here to get this service. read more

I love the ease of making an appointment online, getting there and getting right in the chair. Beena was amazing and I've been getting my eyebrows threaded for years. She was able to do my eyebrows in under 15 minutes and I felt nothing! Amazing, amazing, amazing! read more

Always do there best all the time! Great service and great outcome they atmosphere is great too read more

Brow Pros - Threading Services Near Me - Plano, Texas

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This is a threading store close to my home that I have used before. They have a walk-in service. The staff has entered my information and I was instructed on my last visit to enter (check with services requested). When I opened the door and started using the kiosk a woman came right behind me. She was greeted compared to me and said she hadn't been in the spaces for years. They told her to sign in and she mentioned that this young lady arrived before me. They waved her off and took her to a chair. The customer again inferred that she wasn't following and didn't want any issues. She told her it would be fine and began starting her service. Now there were two staff members and the other person went to the back and never returned as I sat down. Then, I sat down and started thinking how rude this was of the staff of Brow Pros. My money wasn't green enough for them today. Brow Pros. are not professional, and the sense of privilege they executed was distasteful. The thought that I would in fact wait for the next person in queue is blatant discrimination. It's also highly unethical. Brow Pros discounted my worth as a potential paying customer. I wonder if this is a trend for them since it gave me $10.00 off the service when I checked in via Yelp. My observation is that you could use the business. I took agency over my situation and used Yelp to find another waxing service less than 2 miles away. There was no way I would trust these women with such a delicate task. They could care less about me. Since they did not bother to address me I made my appointment right there and walked out. I also tried to call the number listed, but it is busy. It's really hurtful because I always want to patronize a business close to home, women-owned, and person of color. read more

Brow Pros - This location doesn't honor the check-in system they set in place. Discriminated and bypassed for a walk in after me. - Threading Services Near Me - Plano, Texas

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Aazi did my eyebrows and she was great! I was able to walk in and get my eyebrows done immediately.

I've gone to this spot 3x with the same lady & although she would get my shape right she would cut my skin (accidentally). I finally got tired after the third try & went elsewhere. I went back last week to give them another try & I'm so upset with how the new lady left my eyebrow! I just wanted a clean up & she thinned them out! I will no longer go to this location & will stick to the one in Denton! read more

I love coming here! I always get brow threading and upper lip wax by Mini. She's really thorough, very much a perfectionist and always does such a perfect job! I drive from Frisco to here because it's the best in town! read more

Brow Pros - Brows done! - Threading Services Near Me - Plano, Texas

Miranda worked on my eyebrows and she did such a great job! She made them look like twins not just sisters and then suggested tinting!! I love what she did! She's so gentle yet a perfectionist and made me feel beautiful during my lunch break for my upcoming vacation! read more

Brow Pros - Threading Services Near Me - Plano, Texas

I've honestly never had my brows done better! Really impressed with these ladies. I'm going to be coming back! read more

Brow Pros - Threading Services Near Me - Plano, Texas

I usually visit the Addison location, but I go wherever my tech goes! Astha(sp) is AMAZING! She does a great job with my brows and has amazing customer service. The fact that she knows her customer's by name is phenomenal. She also leaves you with tips and tricks to ensure you get the most out of your brows! The facility itself is very clean and welcoming. You check in on their customer kiosk and you get the opportunity to choose who you'd like to service you. I'm strictly a fan, as I mentioned before, because of Astha. read more

Brow Pros - Threading Services Near Me - Plano, Texas

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I went for the second time as a walk-in to get my eyebrows threaded. I had sat with Anu, which is apparently new there (5months in) and she did great! She had the most gentle touch to my eyebrows and was so gentle, yet precise. My eyebrows came out super crisp and i have every intention on coming back and booking specifically with her! read more

The worse eyebrow service ever. My eyebrows do not even look symmetric Have to come home to fix it myself. I have ever felt ugly after a eyebrow section in the past 10 years, congratulations, you gave me my first. read more

Rose always gets my brows right! Love coming here I'm always in and out and the pricing is reasonable and the place is clean and the service is always great!! Thank you rose for always getting me right!!! read more

My husband and I usually get our brows threaded. We recently just moved to Texas and I was iffy trying a new brow place. I yelped a couple places nearby and my husband was my tester. After two tries I decided to go outside of our city and found this gem. Mariam does a very good job shaping and threading! She is gentle and knows exactly what I wanted without telling her. read more

Usually they do a splendid job. They hired someone new recently who made one eyebrow look paper thin and the other look normal and thick, and then when I pointed that out she insisted that it's just the aloe Vera gel that made it look so assymmetrical. I asked Atula there to kindly fix it, which she did by making the other one paper thin too. There was nothing else she could do at that point other than that. Atula does a good job and I will be asking for her service in the future. I have ethical dilemmas about posting the name of the person to avoid. But just be aware that not all of the eyebrow artists are the same. If this is your first time going here I would ask how long they've been working there before agreeing to their service. read more

I came here today expecting to get my eyebrows atleast HALF WAY decent and left pissed as hell. I got my eyebrows done by Sara and honestly she did not know what she was doing. I got a tint and threading. I spent an HOUR there because she kept having to redo them over and over. She kept saying because when i came they were uneven. Which they were not that bad at all where she couldnt even shape them. I let my eyebrows grow out for a month, so she had a great foundation. I wasted $20. They only took off $10 for the threading. Straight waste of money. Will not be coming back. read more

Brow Pros - Uneven eyebrows by Sara - Threading Services Near Me - Plano, Texas

Merium was very kind and thorough. She made sure I was happy with the results. Very happy with her service.

Beena was lovely!!!! Excellent service and attention to detail. I am a frequent customer and love Brow Pros!

Mary is one of the best eye brow ladies. I have been going to her for the past year and she has always done and amazing job on my eyebrows. Definitely recommend!! read more

This is the place to go for brows and Anu is the lady to help you. She did brow lamination, tint and threading for me as well as full face threading. Now my face looks amazing. Not sure why they have some unsatisfied reviews but Anu is a talented, professional, personable woman. I highly recommend her!!! read more

Great service. Beena was very good. She does great work. I've been frequenting this place for a while. Will be back.

Had the moisturizing facial done and I enjoyed it. My only two wishes were that they played some soft gentle music during the facial. I feel that would really enhance the relaxation! The spa vibes were lacking a little. Also, when the facial began they had to get everything in the room ready. It would have been nice to have everything ready and begin right when it started. The bed was comfy and she put on a warming blanket which was lovely. I will definitely come for facials again, would just love to see these few changes! read more

I have recently relocated and needed a new threading salon. My SIL told me about this location and I decided to check it out. They are a bit higher than my previous location but they did a good job. I've been here twice. Renuka listened to what I wanted and did exactly what I needed. I think I may have found my new threading salon. read more

Always friendly and love the ability to walk in when I'm shopping close by. Beena is great!

Beena helped me out with my brows! She did a great job! 10/10 would recommend! Always my go to place.

Atula is amazing. She always gets my brows right even if I cheat and the other person messes them up. I drive from Mesquite every 2 weeks for her! read more

Will only ever come here because of Atula only person who can touch my brows hands down!

Anu did an amazing job! I haven't been this excited about my brows in a long time! I will return to see her!

If you want your life to be changed, go to brow pro in Plano and see Anu; you won't regret it! I came in only wanting my brows to be tinted but quickly changed my mind when I saw Anu's brows. She said she does brow lamination with tint. I had such a tremendous experience because I knew I could trust her. After all, she has a lot of experience, and her personality was kind and inviting. The process went smoothly, and I was left with life-changing fluffy brows! I'll definitely coming back with no hesitation!! read more

Brow Pros - Threading Services Near Me - Plano, Texas

Rajina is the best! I've been coming here for quite sometime now and she always has my eyebrows looking right! One time she wasn't working so I went to the lady in the first chair.. big mistake she messed my eyebrows up! If you come here I recommend going to Rajina but she does work on certain days so call ahead to make sure she's there. read more

The eye brows of a person are the focal point to a face i think so I am beyond picky about who touches my brows!! I had my bow place when I lived in Austin and when I moved up here I was freaking out about who would do my brows like I like them! Little did I know that this place was a billion times better than my old brow place and that says a lot! I couldn't be more happy and pleased with my visit here! I will definitely be going back! Thank you for making my eyebrows perfect! read more

Brow Pros - Threading Services Near Me - Plano, Texas

I arrived for appointment that was made 30 minutes earlier and was told there was no one there that could provide my service because someone called in sick. I was told I could go to Addison, 8 miles away and it would be complimentary. I walked out and will not go back. Went across the street to a competitor without an appointment and received my service immediately. read more

Clean and professional! Very good customer service, was able to go in and get threading in a decent time. No long wait.

After reading so many good reviews about Atula and Maya I decided to give Brow Pros a try especially since I'm new to DFW area. Walking in I was greeted by Atula who was busy with another customer so I requested Maya. Based on the services I received from Maya I wasn't all that impressed nor was I completely unsatisfied. The job she did on my eyebrows was just OK. Nothing really to rave about. I hated that I had to coach her so many times about what was wrong with my eyebrows to get them to be halfway decent. Also, I told her I wanted to use my Yelp coupon but that was completely ignored. Once I was able to pull it up she already ran my card and told me that I couldn't use it. Even though it was only $2 it would have been nice if she would have acknowledged the fact that I had coupon offer and gave me time to pull up the offer. With all that said I will come back but only to give Atula a chance to change my heart about BrowPros. Based on the sign up sheet and the amount of people who requested her today I don't think Atula will disappoint. read more

I've been here twice. I've always been very pleased with the threading service here - it is professional and affordable. They gave me a 30% student discount, which was just icing on the cake. I've always walked away very happy with my new eyebrows, despite the fact that I never fail to get massive irritations on my skin from the threading. They do give you aloe, which really helps. The redness and itchiness usually go away within a day, so it's no problem. I definitely prefer this to tweezing my own eyebrows (I don't know what I'm doing, and the pain is prolonged because I'm slow), and I will never put wax on my face. I've gotten a different staff member each time, and have had equally positive experiences both times! read more

Great location and the staff really listens to what you want. They sanitize hands before threading. The restroom is tidy and clean. My eyebrow tint turned out darker than I wanted but it's tough to get right because I'm so fair skinned. The shape is good and I would go back again. read more

I needed a quick clean-up, and this place is about 5 minutes from my house so, I booked an appointment. Well, first booking an appointment is pointless. I'm not sure why they have you do it? I waited far past my scheduled appointment, and others who walked in after I arrived got assisted before me. Then when I finally was put in a chair, she didn't ask if it was ok to trim (trimming with scissors causes sparse brows, it's terrible). The clean-up was otherwise decent but I definitely won't be going back. My brows will suffer until I can get an appointment with my esthetician. read more

Anu and Atula are amazing. Used to give this place 5 stars but just got it done by someone else and she took off half my eyebrow. My eyebrows are my favorite feature and Atula and Anu do amazing but DO NOT go to anyone but them. This lady was awful at threading, I have been getting my eyebrows and full face done for years. I then asked to get them tinted to make it look a little better and she left dye above my eyebrows as well, I left crying and she did not care one bit. Never going to this lady again. So beyond upset with my experience here. read more