VERY VERY VERY UNPROFESSIONAL AND MESSY MESSY EMPLOYEES!!!!!
I started coming here after my surgery one week post op. Everything was good I was going with TIFFANY, she was doing all my massages by hand and they were great. Once I was further in my recovery, Tiffany was still doing hand massages.I do wish I was put on skin tightening... I'm now two months post op and the owner NOEL, called me to tell me I needed to be moved to a senior therapist, because I had no pictures or measurements in my file. I'm thinking that's weird, I'm already used to my therapist....... so I go to the appointment with senior therapist, WHITNEY.....
not one time was the appointment about me or my concerns, it was Whitney asking me questions about Tiffany the whole time. She lives for drama! She left the middle of the appointment to call the owner to start drama. she kept telling me, "you're not getting what you're supposed to. Noel needs to credit you all your massages back and you can restart". As the appointment goes on, Whitney says "I just credited 3 massages to your package, Im just gonna tell noel I did it, "she's going to call you". I told Whitney my concern areas were my arms. And guess what, she didn't address it.......I leave the appointment with no pictures or measurements..
fast forward almost a week, no calls, no emails, no communication from the owner.
I reach out to the owner and her receptionist answers the phone and says
"YES????" all these employees are so unprofessional and rude.
to wrap this up, Noel over speaks while I'm talking to her.. they are taking my massages and keeping the money when I paid $850. The owner is unprofessional and did not credit me back anything that I was supposed to have, and Whitney never credited back my massages. Noel said she was bringing another therapist from a different location and I could start with "HIM!!"?
PLEASE TELL ME WHAT NUDE WOMAN, POST OP WOULD WANT TO BE MASSAGED BY A MAN???? The owner wasn't worried about me at all, it was all about money. Almost 1k to this establishment to be scammed and treated poorly.
don't waste your time or breath on this place. LOOK ELSE WHERE.
THIS PLACE IS A JOKE AND NOEL DOES NOT CARE FOR HER CLIENTS OR BUSINESS. IF SHE DID SHE WOULD HAVE CAUGHT THE NO PICS/MEASUREMENTS LONG AGO... SHE OFFERED TO DO MY MASSAGES BUT SHE'S POST OP FROM A FULL BODY SURGERY AND TEETH. (WHITNEY SAID)
SO HOW COULD SHE TAKE CARE OF ME??? read more