I just want to start this off by saying , I never write bad reviews or complain ever, coming from the food/service industry myself, people can be Karen's and are just annoying sometimes, but honestly this review is kinda long overdue. I come here very often and get the same thing every single time & I want to say , there are some good workers like this one guy idk his name but he wears glasses , a beard & has lots of pins on his hat & is rlly nice & probably the only nice one lol, but usually when I come in , the workers look like zombies, not very friendly, & just seems like they're mad & hate their job , which If that's the case .. quit! But anyways, I normally don't care about their attitudes because i just came for some pizza lol , buttttt there's one person in particular named Edith, who is just always in a horrible mood and is honestly so rude, & I could understand if I was a rude customer, but I'm not at all & I usually always tip as well. Today I come in, and get the pizza I always get, which I ask for BBQ sauce on it before it goes in the oven, which is never a problem & always looks like the first pic I put & today I noticed she put just 2 dots of BBQ on & so when I got to the register, I asked if she could do it how they always do and drizzle it on there and she replied with "I did" .... And I said "oh it doesn't look like how they normally drizzle it" and she said "do you want it on your other pizza too then?" (I got 2 pizzas) & I said "no, I just wanted it to have regular bbq sauce on the one with bbq sauce but i guess it's fine.." & she said "well okay then your total is $20.." In a rude , rushed, condescending manner, as if she just wanted me to shut up and pay & I mean look at that picture .... Does that look like a normal drizzle lol ??? Like I said , I come here ALL THE TIME, & it's the same order every single time & it's not like they had an empty bottle of sauce , it was full , so she was capable of putting the regular amount, & just didn't , to be difficult I just think management should know that this girl literally every time I walk in, always seems so mad with a horrible look on her face and gives attitude to everyone & all their employees are not the friendliest & they can definitely work on some customer service and trying to be a little more kind to people, instead of rushing & just trying to shoo you off and deal with the next person. Btw I just posted this and gave a look at the other reviews , and as I can see , most people complain about here is their customer service which like I said is pretty horrible lol , whoever runs this place rlly needs to talk to them about how to properly talk to and respect customers because it's actually insane for a place to get that many bad reviews all over the same thing ... customer service read more

Blaze Pizza - What it should & always looks like - Pizza Near Me - Riverside, California

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This place sucks! Everting about this place sucks. They are unprofessional and illiterate! I suggest training the workers some manners. read more

I went to get my free pizza that was issued and they messed up on my order again..... No mozzarella was on the pizza :/ It's not that hard -_____- Come on....... read more

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My favorite go-to build your own pizza place. I've tried multiple places like Pieology and MOD pizza, but nothing can compare to Blaze. From the beginning of the greetings from (some) happy employees to the mountain of toppings on your pizza and ending with a happy, full stomach. No matter the amount of toppings that you put on your pizza, the crust will always remain as the solid foundation. The pizza is not soggy and always comes out fresh! They offer a large variety of toppings and do not charge extra for additional toppings. Great place! read more

I've been to Blaze many times before at other locations and loved it! Wanted to try Blaze Pizza at the Plaza. When we got there it took awhile for someone to help us. And when they did I asked for extra cheese and extra mushrooms since that's the main ingredients I get on the pizza. The guy helping me barely added more and moved on like I was bothering him. Made me feel like he didn't want to help me. Then when I received my pizza it was burnt!! But I didn't realized it until after my 20 minute drive home. My bad I didn't look before I left. I was so hungry so I tore of the burnt areas and ate or try to eat a couple bites. Nope! Not good at all. Can't believe this is the pizza that they serve here. Not edible. So disappointing. I had to throw away. I wasted $29 for two pizzas. read more

Blaze Pizza - My burnt inedible pizza. Underneath burnt too - Pizza Near Me - Riverside, California

If you like Pieology then you have to try blaze! One important option that sets it apart is the spicy Marinara. You have the option of Pesto, Spicy Marinara or regular Marinara. Blaze had more topping options than most make your own pizza places. The toppings are of higher quality than those other chains. The high temperature oven bakes your pizza super fast making the process extremely time efficient. The drink options include fountain drinks and an array of lemonades and other juices. I love combining both Marinara sauces with pesto brushed around the edge. Come design your artistic masterpiece and tell me what you think! read more

Blaze Pizza - My creation- pepperoni, onion (half), bacon (half), garlic, with spicy and regular marinara and pesto around the edge. - Pizza Near Me - Riverside, California

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You can never go wrong with pizza, especially when it is make your own. We stopped in for lunch one day during the lunch rush. The restaurant was crowded and loud but Blaze was great about keeping everyone moving. I love the make your own concept and I love that there is not a limit on toppings. All of the ingredients that Blaze used were fresh and delicious. They also had some amazing seasonal beverages that were a really nice treat. I will say a buzzer system or something might work a little better then having to wait right next to the window for your food to come out, especially during peak times. read more

Blaze Pizza - Pizza Near Me - Riverside, California

Just wanted to compliment the working crew on this Saturday night. The place is super busy, yet the crew is friendly and attentive. The place is clean and all customer are happy with their orders. Congratulations to the management and thanks to all the fabulous crew working tonight. read more

Quick and easy lunch pizza option. Lots of great fresh toppings and pizza crusts. Literally exactly what you expect from this type of business model. Order ahead or just walkin and order what you want. They have plenty of parking and the people here and always smiling and happy. read more

Pizza was ok. Nothing to rave about. BUT, question is, if the restrooms are disgusting, how clean is the kitchen? Dining room was dirty and tables were not wiped down. Food prep bar was a dirty and a mess. They had no salt or pepper for their customers. Service from the staff was minimal. What the heck happened to this place? It use to be a great place for pizza. It was clean, offered more and staff were enthusiastic. I guess the shortages in food, supplies and staff has changed things! read more

Blaze Pizza - Pizza night! - Pizza Near Me - Riverside, California

It's fucking pi day and all we are getting is one pi. What in the fuck is that. You can't have a pi day and then only give one pizza out. The service was also terrible with shithead Micgee coming telling everyone to leave despite the fact that there was still pizza. The atmosphere was also cock as we had to stand in a line for over an hour, tf is that. Eat my ballsack lebron. read more

Blaze Pizza - Standing in line for an eternity - Pizza Near Me - Riverside, California

Visited Blaze pizza for the first time a few nights ago on a Friday night and then went back yesterday afternoon. Both times I got the Red Vine pizza. Both visits were during busy service times. The employees were friendly and very efficient in moving the line along. The only reasons I didn't give 5 stars are that both times I had to ask for extra basil bc I wanted basil on every slice. As you can see from the pictures I did not get my wish. I did try to tell the counter person to spread the basil around. Both times I got blank looks and they just threw on a few extra pieces. Anyway, both pizzas tasted fresh and the crust was nice and crunchy. The first time I said yes to the addition of salt and oregano but I found the finished product to be a bit salty. The 2nd time I just went with the oregano and it was much better. My husband tried the 1/2 salad and 1/2 pizza option the first night and he said the salad was so filling he couldn't finish his pizza. He liked his meal though. The 2nd time he got the Vegetable Lover and he loved the Blue Cheese crumbles. He said it made the pizza extra yummy. It looks like we will be visiting Blaze when we get our pizza cravings which is fairly often read more

Blaze Pizza - Red Vine pizza - Pizza Near Me - Riverside, California

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I like telling people what to do, especially if they are making me a pizza. I have never had a bad Blaze pizza, if I did it would be my fault since I pick all the ingredients. My favorite thing to do I look at all the pins the workers keep on their hats. Some of them like pretty cool bands. read more

I give Blaze Pizza 4 stars for their Pizza. It was so good! But I could barely enjoy it because their restaurant was so dirty. I went into their restroom to wash my hands before I ate. It was disgusting. What is going on with eating establishments? Their lack of clean standards is so low now, I'll just cook at home! read more

How is it build your own but when u ask for extra pepperoni they say no even offered to pay extra still said no so u can't ask for anything extra even the cheese so it's false advertisement not build your own gotta look further into this false advertisement I might have something here read more

We ordered three pizzas with pepperoni , sausage , veggies , sausage ....Not only they got ALL THREE orders wrong , the quality of the pathetic pizzas was horrible . The dough was hard , dry and burnt . The pepperoni which was the only item out of 4 they managed to place on each of the pizzas was so hard and gooey that you could not bite or tear into it . Tossed it all in trash , waste of 40 dollars and gas for the trip to pick it up . Never again would we go to Blaze Pizza specially this location . We're more forgiving in Covid times but this was inexcusable . Shame on this locations management or locations . They get paid and due to covid and unemployment freebees even twice as before and yet this is what they provide to the customers ! read more

Blaze Pizza - This pizza were supposed to have ovalini , tomatoes , white sauce, sausage ! I ended up with 2 pieces of garlic ! - Pizza Near Me - Riverside, California

I came on Easter and the team they had working here today was excellent! They were super attentive to my tomato allergy and served me with a smile. So grateful that these kind employees are working today on a holiday. read more

Someone pulled this burnt ass pizza out of the oven and thought it was good to serve ?!? Whenthis place is good, its good but more often lately it is gross. read more

Blaze Pizza - Burnt crunchy cheese - Pizza Near Me - Riverside, California

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I ordered a keto crust Margharita pizza. Over-priced & bland. Bathroom was absolutely filthy and restaurant could use a good scrubbing. Music was blasting. read more

Blaze Pizza - Burnt crust. - Pizza Near Me - Riverside, California

Came to this Blaze and for the first time ever they denied giving me more mozzarella cheese. Of course I understand they are likely trying to cut costs. So, I even offered to pay for extra but the acting shift lead on 5/12/23 at 735pm told me "they have no way to ring that up." Never had this issue at any Blaze location. You would think they would have a protocol in place when customers want to pay more for extra toppings? read more

Emiliano H. is the young man that took my pizza order yesterday at blaza pizza in the Riverside plaza. He was very professional and had a positive Attitüde while taking my order.I highly recommend blaza pizza. Thank you once again. Emiliano. read more

Blaze Pizza - A young man name Emiliano Henriquez, who took my pizza order. - Pizza Near Me - Riverside, California

$9 for a Caesar salad. Had very little Parmesan and only 5 croutons. Server kept grabbing only lettuce. I asked if I could get a little more Parmesan and she put a sprinkle of parm on , not the shavings. RIP OFF. Very rude. I didn't dare ask for anything extra on pizza because she was obviously annoyed with any request. read more

rude customer service... also they make customers wait so damn long before they tend to them. I was literally watching this guy make online orders for 10 minutes before being helped. like wtf !!! never again... MOD PIZZA next time . read more

Very disappointed with my visit. Customer service was terrible. My pizza was made by a girl name Veronica or Valerie and she had the worst attitude smh. When I first got there, no other customers were after me only a couple before me that they already served. I waited about 8-10 minutes before this girl finally started my order. Prior to me waiting she was working on mobile orders and she had a girl cut in front of me and made her pizza even though I was there first. So we were already off to a bad start. But she finally got to me and in a very negative tone she started asking what I wanted. I said I'll do the unlimited toppings and proceeded with the toppings I wanted. As she placed my toppings on the pizza I noticed how sloppily and very little the toppings were so I asked if she could put more to where she replied "I can't give you more than that because we're portioning" so I told her that she's the first person thats said that and I literally come once a week here. She said that's their policy and that got me more upset because then the "unlimited toppings" isn't so unlimited right? But then we continue on and as I got to the register to pay I asked for a manager. The guy at the register (I forgot his name) he asks me what's wrong and that he could help because he's the supervisor. I told him I rather speak to a manager because I don't want my message to be relayed wrong. So he leaves to the back to look for a manager phone number and he comes back saying I could come back tomorrow in the mornings to speak to him. So I ask for a number for his manager? And he said they don't have one that I'd have to come back tomorrow. So he asks again to explain my situation and before I did I asked him so what are their standard amount of pepperoni placed on the pizza? He said 5 in & 3 out. So I told him okay so that's my problem, the girl that did my pizza only put 4 slices and when I asked for more she said she can't because of portion control. Then the "supervisor" said that she was waiting for me to add more toppings and I told him no she wasn't because I kept asking for more meat and she kept telling me there's portion control and not giving me more and passed my pizza down to the next station. By that point I'm already angry and annoyed. Then I told this "supervisor" that's why I wanted to talk to a manager because obviously he's not understanding where I'm coming from. Then I had to ask for my receipt 4 times because the first few times he acted like he didn't hear me or he was playing dumb and not trying to give me my receipt so I don't complain smh. Very disappointed especially when my family and I have been coming here for a year now since we moved here to Riverside. I've never had such terrible service here than that night, but then again this was the first time I went during the evening. My family and I are always there during the morning/afternoon times and the staff then is wayyyyy better and nicer and just more positive overall. That evening crew needs to figure something out and that girl Veronica or Valerie needs to find another job that's not a customer service job because she's terrible with people smh read more

Hair was found in my pizza and my moms, I don't complain but it was very nasty having to pull the hair out of all my toppings. I love blaze but I won't be having it for a while im grossed out): read more

Blaze Pizza - Half way done when I found a hair ): - Pizza Near Me - Riverside, California

Friendly, fast and delicious. Simple two-topping with traditional red sauce, very tangy and delicious. Appreciated being asked when I wanted the toppings to stop. Crust is just crispy enough to keep from being soggy with all the gooey cheese. I will definitely try the spicy sauce next time. Shout out to Adrian who made me feel welcome and cared that I had a good experience and great food. read more

Blaze Pizza - Two-topping w/traditional red sauce, cherry tomatoes, and mushrooms. - Pizza Near Me - Riverside, California

Pizza looked so awful,I didn't want to eat it. I tasted it. Tasted as bad as it looked. Didn't eat. What a waste. Come on. It's pizza. You can't make a pizza look and taste good? read more

Service and food at its finest, everyone was very welcoming and Edith welcomed me and help me decided what I wanted, highly recommend this place!!! read more

I didn't feel the need to give this establishment a rating because it's a chain restaurant so you're bound to come here anyways. But because I love this place so much, I had to have my say. First of all, I'd like to establish that I absolutely LOVE that this place has fixed nutrition facts. Being someone who tracks their food for every meal, it's nice to know that if I craved pizza, I can always come here because they have fixed proportions (like Subway). On top of that, the BYO pizza is great and the service is above par. I've never had problems with this establishment and I hope my stay at UCR will never go Blaze-less. read more

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My housemate and I just finished our first finals and decided to stop by Blaze for a late dinner. We honestly didn't expect much from our visit, but we left the restaurant a lot happier than we walked in. Let me tell you, it wasn't just because we were full, it's because of the amazing workers that greeted us the minute we walked through the door. I'm an avid blaze eater and I can tell you that I've never felt so welcomed and comfortable when entering a blaze restaurant. Joe greeted me when I just got through the door. GMO handled my order and took the effort to make sure my name was spelled correctly. Raymond rung up my order at the end. Luis was in the back but came out to make sure there was spinach for my pizza because the front was out. Jesus and Frank brought me my pizza and gave me the perfect amount of pesto drizzle. Overall I had a wonderful experience here and I recommend everyone going to this location!! read more

Blaze Pizza - Pizza Near Me - Riverside, California

Close 15-20 minutes before 11 pm on weekends. Kids running the business doesn't make it a good business.

My favorite build your own pizza place!!! Food (5 stars) : How can you go wrong when you get to choose exactly what to put on your pizza! ALSO, unlimited toppings! I did notice that some locations had more of a variety of toppings than other locations but specifically this one had a lot! I love how thin the crust is because I'm not a huge fan of crust. Portion size is filling. One pizza can fill up one person with a piece or 2 left over. Still delicious after the next day! Service (4 stars): Workers serving you are very nice. Even though you pay and sit on your own, the workers still make the effort to walk around and ask how everything is. I've tried many places like Pieology, PizzaRev, Etc. This place is always my top! read more

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Who can say no to pizza? People who have no taste, that's who! Blaze Pizza is one among many build your own pizza places/chains, but it does stand out as a strong contender. I think it does have the greatest variety and options out of all the other BYOP restaurants I've been to, which is a strong bonus. I've never had ovalini mozzarella before coming here, but the decision to try it out changed my life! Not really, but it's good. Some guy in front of me added it to his pizza one of the first times I went, so I decided to copy him, and it was definitely a win. I tend to add loads of meat and mushrooms, basil and maybe tomatoes and peppers. This place can get pretty packed considering it's in Riverside Plaza, but they're able to churn it out relatively quickly. Plus, everyone's pretty friendly enough. There's CPK right around the corner, but I'd definitely choose Blaze over CPK any day. read more

Came here on 10/13 for dinner with my boyfriend and we were extremely unsatisfied. First off Briana had so much attitude and was disrespectful when I had simple asked if they offered chicken as a meat option because their signs were missing many options so I simply thought they didn't have it or were out. Then when I had asked she rolled her eyes and pointed at a bin with attitude. Then when she walked us over to the register to check out, we asked for medium fountain drinks and she said with attitude again "we only have two sizes". Not to mention when we actually got our food our pizzas and bread sticks were very soggy and gross. Horrible place to eat. read more

I love blaze! I'm used to having Pieology back home, but this is as good! The staff here is always so nice and easy to talk to. I always do a build your own and put whatever I want on it. They do not have a limit on what toppings you can put on there which is awesome! Put all the meat and veggies on there as you please! If you're indecisive like me ( or as I call creative) They allow you to mix sauces as well! I love mixing their white sauce and their marinera sauce together. It makes the tomato sauce more creamy. You can also drizzle sauces on top when it comes out of the oven. My favorite is usually the pesto or the bbq sauce. IF you like to be extra saucy like me, you can also ask for ranch on the side! Also! Download their app! They have a rewards program and just by signing up/downloading the app, you get a free drink! How awesome is that?! read more

Blaze Pizza - Pizza Near Me - Riverside, California

Disappointing dinner tonight. I normally get a tasty pizza but tonight I got a charred pizza. It was so burned that I only ate some of it while I was hungry and didn't really noticed how burned the bottom was. Too far to drive back and get a new one. We'll see if they actually honor the new pizza they offered on the phone on Wednesday. A young man was getting trained and the one training him was talking way too much which apparently made him not pay attention to the time he had the pizzas in there. read more

Blaze Pizza - This my new favorite pizza place. Delicious and quick - Pizza Near Me - Riverside, California

I love Blaze and they seem to be expanding all over the place, good for them! It's such a quick and easy lunch or dinner, I love the unlimited toppings for one price. Service was nice, the line moved along well, I had the usual salad and a loaded veggie pizza with a pesto base and loved it! I am obsessed with their balsamic glaze, get it! I always have enough pizza left over for another meal later, but always enjoy having a slice or two right away with my salad. Great location, clean and well kept, I'm a huge fan, keep up the good work! read more

I have to say that I love Blaze. I definitely prefer Blaze over Pieology and MOD. I either visit once every other week or order off Postmates. I have been to around 7-8 different Blaze locations and I am sad to say that this location is pretty disappointing. The service is disheartening and dispiriting. Maybe the other locations has set the bar high, but this place can ruin one's mood. I always "build-my-own" pizza and I understand that each topping has a set amount, but sometimes I wouldn't even get the bare minimum. Every time I had ordered pizza and asked for mozzarella, I noticed that they tend to measure it out to be around one scoop. The past three weeks, I had an encounter with an employee named Valerie. She isn't happy to work here and has the worst customer service. I don't know if she is too lazy to refill the toppings, but she can get very pity. When I would ask "Can I please get more of...?" I usually got an annoyed "What?" in response. Another employee, whose name I didn't get, was working at the cutting/finishes section. He called my name and I asked to add some finishes. He was so annoyed and he rudely said, "Next time, tell the cashier what you want, not here." (Never was I told this.) So the next time, I did tell the cashier and she circled the finishes, but made one circle two big that it included two finishes. I came home with an unwanted sauce all over my pizza. I have included pictures, where you can see arugula and buffalo being circled together. There is also a picture where you can see how burnt my pizza was that I didn't even finish it. This review only got an additional star, because of the employee named Kimberly. Best customer service! She would constantly say, "Does this look ok? Is this good for you?" She just made my day. read more

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I had high hopes for this place, but it's so disgusting. The employees don't clean. The place is a mess I would never eat from this place. I had already started the ordering process even though I felt uncomfortable about how dirty they keep the place. Paid for my food and found hair in my food. Was able to get a refund. read more

Gave me the wrong pizza . Came in around 10:30pm and ordered a pizza with lots of toppings and meat. Didn't check the box when I left because I was like the last person there. Saw them build my pizza and this is what i saw when i got home... No way they gave me the random pizza i heard them talking about "what do I do with this?". Sad experience since this pizza is so sad. I'm pretty sure they were about ti toss this since it was a plain pizza and they were so confused on what to do with. Check your orders people.. I'm gonna call tomorrow because I can't eat this at all. They won't pick up right now since they're closed. UPDATE : Resolved and it was minor mistake. Pleased with their great customer service. Haven't seen any others with this issue so it was just a simple mistake. Would come again. read more

Blaze Pizza - Wrong pizza - Pizza Near Me - Riverside, California