I will say that he is knowledgable about pool maintenance and pool equipment. What he doesn't seem…read moreto appreciate is that homeowners have budgets and that we need some idea of the costs associated with home maintenance costs; including maintaining a pool. He thinks that he should not be questioned about his billing practices and believes that you should pay whatever number he comes up with without question. Simply telling a customer that chemical prices fluctuate, and pay whatever I say, is untenable. I also didn't appreciate him trying to goad me into a discussion about politics by saying more than once: "the price of chemicals have gone up since Biden became President." Just tell me how much it will cost to clear my pool, I'm not interested in your political views! He will never tell you how much you can expect to pay per month, only give you some a wide "possible" price range. Also, his utter arrogance was also a turn off. When I said he was too expensive or that questioned the basis for his exorbitant billing practices, he arrogantly told me that: "You want the best services for the cheapest price. And it just doesn't exist. You will always get what you pay for." In other words, if I don't use him and pay his unsubstantiated costs, I will not find other quality pool maintenance service providers. Finally, I offered to pay for July ($500!!!!), but not after, and then he immediately dropped me as a customer and charged me $274 for 1 visit; and my pool still had dirt on the bottom of it. Be careful in dealing with him, his knowledge of pools and pool equipment will distract you from his unqualified and unsubstantiated billing practices. I know he'll get on here an attack everything I've said, further showing his arrogance and inability to listen to customer concerns. Fortunately, I've kept all of the text messages between us as proof of what I've said.

I am more than pleased with above and beyond pool services. The owner is highly responsive,…read morefriendly, professional, and a good communicator. Regarding the pool, he brought it back to life and addressed all issues on the first visit. Give them a call if you need help and tell them JP sent you.

I have been using Southern Star Pools for over 6 years for my weekly service and repairs. There is…read morea clear reason I have kept them. They have excellent customer service and will always search for and recommend the most cost effective repairs. My pool is over 25 years old and looks new thanks to the excellent weekly maintenance they provide at an excellent monthly rate! Bobbie and Justin do a great job. I have recommended them to many. Thanks guys!

We had Southern Star Pool come out and repair our pump that had been giving us trouble for ages…read more What a pleasure to work these guys. I'm just so relieved I'm done fighting with my pool and get to just enjoy it. These are my go to guys! Thanks to Jeff and the team.

Fair pricing and good techs who know what they're doing. My wife and I moved from Lantana to…read moreCorinth, and we had a pool service in Lantana, but while the house was on the market, another "new guy" (the old service went through probably 5 pool cleaning techs in the 18 months I lived here with my wife) didn't tighten the pool filter basket access and the pool lost prime for the entire weekend we moved. We were so grateful that the pump motor didn't burn out! My wife went by our former residence the following Monday and found the pool out of prime. I headed over and found the pool filter basket lid installed backward/upside down with "FRONT" facing the wrong way, and therefore it could not be tightened. I fixed the issue and got the pump back to prime and immediately called around, while my wife let the owner of the other company know about "yet another" of his employees' goofs. Pretty Pools had the most reasonable fees and have done an infinitely better job than the last company. We had zero issues with Pretty Pools maintaining our pool and the house just sold and the buyers have been referred them as well. Pretty Pools also does the chemicals service at our new place and I'm as pleased as can be. They also sent a tech (for a fee) to evaluate our pool heater. The information I received was invaluable and we will be using them to replace the heater. There are other companies in the area that also do great work, but charge quite a lot more and I'm not entirely sure they're worth it. Pretty Pools does a great job, communicates well and always returns calls/emails.

UPDATE: new pool service came out and said our DE pool filter needed to be cleaned. I informed him…read morethat had been done less than 2 months ago. He cleaned it and was HORRIFIED at the state of it. He said there was NO WAY that had been cleaned less than 2 months ago. VERY unscrupulous business. STAY AWAY-ZERO STARS

I have been a client of Daniel's for over 3 years, and the honeymoon is still on! There is Nothing…read morethis man cannot assist with or accomplish related to your pool. When I purchased my house the pool was a solid green (tadpoles and mallard ducks included). I called Daniel in tears because i was to host a graduation Pool Party within 3-weeks. That man showed up every day for a week (or two). He applied chemicals, tuned up the pool equipment, and even fixed the pumps to my water features. In short He Is Amazing. Whenever i have an issue or concern regarding my pool, I call Daniel. When i call he always comes thru, completes the mission and exceeds my expectations! Thank U Dan!

Daniel was reliable, quick to respond and very knowledgeable of pool problems. I left a message of…read morewhat my problem was, he called the next morning, came by and fixed it!! He even told me how to fix a leak myself, however, that didn't go so well and he came back and took care of that as well. Would I use him again? Yes I would!!

I hired this company for the 2024 pool season... and then fired them. As the 2025 pool season is…read morestarting, it felt important to warn others about this company, especially new pool owners as they will attempt to take advantage of that particular point. After purchasing my home right as the summer months were upon us, there were no other companies with availability. They're unprofessional and will attempt to scam you out of your money as they attempted to charge me a starting price of $1700 to open up my pool (eventually paid another company that charged me less than $300) as they stated the pool needed a full drain with acid wash. Then they claimed that filter cleans were $135 per clean and that mine likely needed at least 3, when the company that opened my pool included it in their price. The tech also used my pool tools rather than the company's, and then the secretary/manager (TJ) took the tech's side (without any discussion) after I complained about the pool not being vacuumed (not once all summer), walls being partially brushed, water left running from the hose into the pool all night without my knowledge, and the pool overall not being cleaned properly. They didn't even bother to have a ledger stating what pool services were completed or chemical levels until after I complained. Stay away from these crooks ... You've been warned.

If you are able to hire Diamond Pools to take care of your pool needs, consider yourself lucky…read more Over the past year we have experienced inferior service and lackluster response from other pool companies in town. I called Carlos in a panic after a pool company went back on a promise to come out to take care of a pool startup process after we replastered our pool. It was imperative that we have chemicals added to our pool the day I called and Carlos, understanding the need and urgency, told me he would have someone out there that day. He had someone out within the hour. Since then, Diamond Pools has been out to oversee our startup and take care of our pool filter-- all to ensure that our family can safely swim this holiday weekend. Carlos is our pool hero. We will never use another company.

John has been a great pool tech! He has always made sure I'm happy with his service and has gone…read moreabove and beyond to accommodate things like random freezing weather. Great customer service from the whole company. They provide attention to the specific needs of my pool, fast reply times, and very reliable and transparent which seems to be a rarity these days. They are also very well priced, only charging for services provided and the chemicals used rather than an inflated monthly rate. Highly recommend Peacock Pool Care.

Cole was awesome - quick to respond, showed up on time, was a great value, and was able to get our…read morepool heater installed quickly. Really appreciated his customer service approach and will definitely use Tiki Time again!

Great service and communication from start to finish. I was impressed with how quickly they showed…read moreup and completed the work.

Had a pool filter service with Lucent Pools. Cleaned filter and replaced a couple items, manifold,…read moreand grid. Service was performed not bad. But surprisingly received an invoice with higher than the price we agreed before service. A very bad experience.

Working with Lucent Pools has been a fantastic experience - has anyone ever said that about working…read morewith a pool company? In this case it is 100% true! From my first phone call with them and then every step of the way they have been wonderful. I needed the tile around my hot tub (into my pool) and then from my pool into the overflow basin removed and replaced and also leveled off so the water flowed evenly. They had to empty the pool to do so, so I had them include an acid wash as well. The entire process too 4 days start to finish and the pools looks fantastic now! The owner, Justin, was on site every day checking on the work, kept in constant contact and the work was exceptional! He was responsive to questions and always honest, giving me options. When he came to do a final walkthrough, I had a leak on a part of the pool equipment so he changed that out for me as well! I highly recommend Lucent for all your swimming pool needs.