Honestly couldn't have asked for a better experience. Rob went above and beyond for my truck and I…read moregreatly appreciate his help. I will most definitely be back without a doubt.

A check engine light on my 2017 Silverado High Country sent me looking for someone that could take…read morea look at my truck. I first called Classic Chevrolet in Grapevine, but they said my first opportunity to have them look at it would be six weeks from now. I called and spoke to Rob at Grapevine Automatic and he said he'd be able to look at it within a day or two. I dropped off the truck and it was in the shop within a couple hours. He called me back early afternoon and said all was well and I could come pick up my truck. How responsive is that! Grapevine Automatic has earned my business from now on.

I bought a 2008 Acura MDX in January for cash. I knew it had some issues, so I took it to Simon for…read morea mechanical diagnostic. I ended up needing a full brake job and major oil leak repair. He explained the details as I knew it would be labor intensive. After completing these recommendations and spending $3k, the vehicle is performing exceptionally well. I appreciate these guys for keeping my vehicle safe and reliable. Money well spent!

Requested a quote for brake pad inspection/change off YELP,…read moregot a quick answer. Looked at the reviews and decided to take my truck here because it was the closest and had a high star rating. It's a family owned business and the owner and his sons are very nice and very transparent about what's going on with your vehicle maintenance and the cost. was going to take an Uber home, but the owner asked how far away I lived and since I was pretty close, his son gave me a ride home. Got my truck back a few hours later and very pleased overall. Going to use this company as my mechanic going forward on my truck and my wife's SUV.

Excellent, kind, and honest service! They go above and beyond to ensure you're taken care of. My…read morehusband and I have been going here for 2+ years!

I brought my car in to get the AC fixed -- they charged me for an evaluation, which is supposed to…read moremean they figure out what's wrong. After that, they told me it would cost $2,500 to fix the issue. I trusted them, paid it, and got my car back. ONE WEEK later, my AC is blowing hot air again. I bring it back, explain that I have a 2-year-old and need working AC in the middle of TEXAS SUMMER. You'd think they'd care -- instead, they call me back and say it'll be ANOTHER $700 for a compressor and they won't cover a single dollar of it. WHAT DID I EVEN PAY $2,500 FOR?! What was the point of an "evaluation" if they completely missed the problem? This is robbery, plain and simple. Either these techs have no clue what they're doing, or they're flat-out taking advantage of people. They had the chance to make it right and chose not to. That tells me everything I need to know. Avoid this place like the plague. They're incompetent, dishonest, and completely unaccountable. Don't let them screw you over like they did me.

Such honest and hardworking people! I always go to JK One Auto Repair for all my car needs because…read moreI know I'll get my car fixed with a fair price and complete transparency. Highly recommend!!

Very good experience. Josh listened to my description of the problem with the rear window track…read moreand explained how he wanted to approach the repair. Good job, well done and on the estimate.

Friendly but charged me $500 for a Muffler. Beware of high inflated charges. The receipt stated…read morereplaced Nuffler assembly. But usually that would mean you got a leading pipe and tail pipe. I looked under my Jeep. Only new part was a Muffler. They might have used a hanger ( that would be part of the muffler assembly) Just watch the charges.

LIARS and criminals -- do not trust anything these guys say…read more I brought my fiancée's vehicle in for an oil leak inspection. The next day, they called and said it would cost $550 just to find the leak, claiming they needed to take apart the engine. Looking back, it felt like they were trying to take advantage of us. This is where things stopped adding up. After I told them we were not moving forward with the repair, they suddenly claimed they had already ordered a replacement part and that we needed to "negotiate" compensation. Negotiate for what? I brought the car in for an inspection. I never authorized any repairs. And if it costs $550 just to find the problem, how do you already know what part is needed? The next morning at 8 AM, I went to pick up the car. The woman at the front desk was very nice and seemed new, but then she brought out a mechanic who had a completely different attitude. From the moment he walked up, he was clearly irritated. He started telling me the car was "broken," that I'd need to tow it, and that it wasn't drivable. I told him I was confused, especially since he was the one who said a part had already been ordered Over the phone. Suddenly, he backtracked and said no part had been ordered and nothing had been done. When I asked what he was confused about, he said "your attitude." I laughed and said some shit back ect. Once he realized I wasn't going to pay for unauthorized work, he tried to haggle me and hold my car until I paid a "storage fee". What a fucking asshole right? He gave me some more bullshit lies then he walked away and brought someone else out. The next guy comes out and tells a completely different story -- that the car was fine and they "fixed it out of the goodness of their heart." So which is it? Completely broken, or magically fixed? Turns out, they fucked up and tried to bully me to pay for their fuck up, by lying over the phone and TO MY FACE. When things didn't add up, and i just kept asking questions they would get really defensive, angry and start gaslighting. In the end, I refused to pay for anything I didn't authorize and only paid for the part and inspection. If you want to "win" with this shop, the best strategy is simple: avoid them entirely.

Absolutely deplorable!! Avoid this sheister excuse for a shop at all cost!!!! The large female out…read morefront who quite frankly fits best at an impound junk lot setting will ignore calls take your key for service and proceed to do nothing but make herself ok semi busy after being clearly informed of the ONLY service required urgently at the time. The one mechanic present appeared house less and loitering. But he was not even called to assist. Because she could not rip me off. AVOID this nightmare. Went across the street to O'reileys and Kenneth was WONDERFUL go there they will send you to an HONEST shop. AVOID. Zero stars if I could

Had my transmission rebuilt and had to take it back to them 5 times for leaks and complete…read morebreakdowns. Had to have it towed twice. It still leaks and they have told me that it will now cost more money to repair it now that it has been more than a year. So they just keep it going until the warranty expires and then hit you for more money. I have dealt woth some crooks in the past but this is one of the most blatant example. So be very weary.

took our Dodge Ram in for an oil change they put the wrong filter in, took it to the dealership for…read morean oil change and was notified that they put the wrong filter in and now there is metal shavings in the filter and the engine needs to be replaced contacted kiwk kar grapevine manager he showed up at the dealership they gave him the estimate and pic of proof, and now we are being ignored when we call, we are contacting a lawyer tomorrow

Great group of guys! Been going for ever and plan to continue! They are fast, through and…read moreprofessional.

Good customer service, relatively fast turn around time on repairs, and fair prices. What more can…read moreyou ask for? I'd definitely come back again.

Called for an appointment and was worked in to get a basic oil change, oil, and air filter with…read moresome additional scheduled maintenance. They did an excellent job and were very knowledgeable with suggestions to maintain the car with other potential services. No pressure. Did what I asked and explained care instructions on how to make the car last in top performance. It was good to have someone repair the car and not feel like they were trying to nickel and dime you. The receptionist/office manager was also very accommodating. Note: They have a humble setting and atmosphere but I would rather be with professionals who know their job than be in a high-profile place of incompetent workers. Thank you DFW Bimmer for helping me out and doing good work.

They blew me off and stranded me. I brought my car in on Friday to diagnose an issue. Since their…read moreyelp listing shows a customer shuttle, thought I'd try them vs the dealer. They drove me home after a while when someone came in to work. Since I needed a ride back to the shop and hadn't heard from them, at 4:50 I called and they said they were unable to replicate the issue and I could come get it or let them keep it until Monday. I said I needed the car and couldn't leave it and needed them to pick me back up. They said they'd call me when they were on their way. They didn't call. Mailbox isn't set up. No call forwarding. So I currently have no car and had to cancel plans, but who needs a car in Texas? /s This complete lack of respect is disgusting.

I have had consistent excellent service with Auto Improvements. I trust them with my car repairs…read moreand feel the pricing is fair. They are quick with services and communicate effectively with any updates.