Super super convenient place to ship US packages to. We've shipped a handful of packages (small and…read morelarge) there now and the experience was also smooth. It's really nice that it's open 24/7 so we can pick up our packages anytime and the entire process is self-serve. You just enter your code and a locker pops open. They have wifi available inside to look up the code if you didn't prepare ahead of time. They also have a station where you can open your packages and toss away the packing material. I noticed other negative reviews are mostly regarding the customer service. Having never spoken to a single person there, I have nothing to say about that. Hopefully everything goes smoothly and I never have to.

We came here around 8pm to pick up a parcel. There were people in and out while we were there. We…read morelike to send our parcels here to save on customs and have been doing so for years. We love that its opened 24 hours a day, 7 days a week so its perfect for people like us. The system is super organized, you just enter the number the send you (via email) to retrieve your parcel. Just make sure you've loaded enough money in your accoutn before you go to pick up.

Best service and value for the dollar. After trying 2 other US parcel service delivery businesses…read morein Blaine, WA I tried and settled on Border Mailbox & Parcel. Their pricing was amongst the lowest at $2.50 per package and the convenience of 9 AM to 9 PM staffed hours is the best. Doug, the owner, will place parcelsin secure locked lockers for you to pick up after hours, free of charge, if you request. Doug gets the whole concept of customer service and was flexible to work around my special package and pick up needs.

Good service and a convenient location. Staff is very friendly. This is the best parcel company in…read moreBlain.

Ive been using this service for years and have consistently received excellent service. It's rare…read moreto find such great customer service these days.

I have used this service for 20 years while the original owner was working there, T. Robinson…read more Recently, I went to pick up my parcels and even though they have a record of receipt of my parcel and have the tracking number listed that they received the parcel, the older gentleman that works there claims they NEVER received my parcel. It clearly shows they received it. After 20+ years it's time to take my business elsewhere.

As far as the store goes, I'm not sure why people are giving them three stars but I gave them five…read morestars. And I'm an elite reviewer! They had to do a bunch of notaries for my client and they helped him sign his loan docs. That was a big help because he is not fiscally sophisticated, and loan docs are perfect. As far as UPS, the shipper, which clearly is not the store, as this store has no control over what UPS the shipper does, as this store is a franchise, I would rank the shipper company third behind the post office in FedEx. Please differentiate between UPS the shipping company, and this franchise.

Below is an email I sent to the store to weeks ago!…read more Subject: Request to Resolve Unsatisfactory Experience Dear UPS Store 6598 Manager, I've been a loyal customer since April 2017, maintaining a P.O. Box with your location. Until recently, I've always found the service to be friendly and efficient, which makes the situation I encountered on March 24 all the more disappointing. On that date, I stopped in during my return from a winter in Cathedral City, CA, to collect my mail before heading to the Canadian border. I was helped by a staff member I didn't recognize, who was unexpectedly rude and aggressive. After retrieving my mail and a USPS Priority Mail package, she informed me that I owed a $90 storage fee. I was completely shocked. I explained that I had spoken with a manager on January 2 by phone, asking that both the recently arrived large package and the USPS package from November, along with all mail in my box, be forwarded to my winter address in Cathedral City. She insisted there was no record of this because only two emails existed on file and neither mentioned the USPS package. I clarified that it was a phone conversation, not an email exchange. She demanded the manager's name and grew confrontational when I couldn't recall it. I did my best to describe the person I spoke with, and eventually, she said she'd consulted with the manager and reduced the fee to $50, which I paid under pressure so I could get back on the road. Frankly, if I hadn't already arranged for both packages to be sent together, why wouldn't I have asked to ship the USPS package separately to avoid unnecessary fees? We discussed that it didn't fit in the box, and I specifically said I could pick it up on my return in March--at which time I was told, "no problem." There was no mention of being charged excessive storage fees. Furthermore, my first email clearly stated to forward any mail in my box, and yet I received neither the USPS package nor any mail in Cathedral City--meaning something was clearly missed on your end. This experience left me feeling dismissed and bullied by your staff. I hope this was an isolated incident and not indicative of future treatment, especially given the delicate political environment between our countries. Please contact me to discuss how this situation can be made right. I followed this up with a reminder, email five days later and got.... Hi, Unfortunately our manager has been on vacation the last two weeks. Your email was put into her inbox the day we received it and as soon as they come back, they will reach out. that was over a week ago, and if I was a manager, and my staff forwarded something to my inbox without responding to the client, I clearly be disappointed in their training or lack of concern for the business. What a letdown !

Customer service has always been second to none, I have used 3 other parcel shipping places in…read moreWashington and this is by far the best, exceed expectations time and time again. awesome!

Excellent customer service! I just needed a shipping label printed, and they not only printed it…read morefor me at no charge, but also made sure my package was shipped out. I had gone to another postal store previously that charged me $1.25 just to print the label, so I really appreciated the helpful, customer-first service here. I'll definitely be back and highly recommend them!

hands down the best around and I wouldn't go anywhere else they are truly amazing and hard working…read morepeople

I absolutely love Can-Amer Freight, both my father and I have been using the services of this…read morecompany for 18yrs. The staff are super friendly and helpful. I love the fact that they are a family run business and to-date they haven't lost or misplaced a single one of my packages. Their prices are extremely reasonable, and it is super convenient that you can send virtually any size package 5 days a week. I wouldn't consider using any other freight-forwarder.

Have used them for many years! Kind folks!! Easy pickup and if you can't get there during…read morebusiness hours they have overnight lockers. Very reasonable membership and per package price.

I've been going to Hagen's of Blaine for over a decade now and they are easily the best in town…read more They've always been friendly and helpful to me. You'll notice a lot of the negative reviews recommends 5D packages. In case you haven't noticed, 5D is permanently closed, where as Hagen's continues to operate with family friendly service. Also, Hagen's 24 hour boxes have worked so well for me. I can't imagine going anywhere else!!!

Ok I admit I was hesitant in writing this review - about my mailbox service (whoa so exciting ... I…read moreknow ... please try & read on) just across the border in Merica! It's kinda like inviting your mechanic over for dinner isn't it ... ewwww! But do not judge - as they say! I'm compelled to write this due to the gratitude I have for - Mail Boxes International or MBI. You see like many Canadians & vice versa Americans, we were severely impacted by the border closure in effect since mid March 2020! Have I told you about how much I hate bats!!? S*#'! I began to wonder if I would ever be able to pick up my orders or would they be lost forever ... maybe even end up on one of those 'unclaimed items' auctions you see on TV!? 'Hey that's my 85" TV about to be sold off!' LOL. Land crossings at the border finally reopened last week. Yahoooooo!!! Cheesecake Factory - I missed you soooooo much! You see its cheaper for Canadians to set up mailboxes just across the border & receive parcels this way as a means of avoiding paying high duty! Items going through a customs inspection are charged a dreaded 'customs fee' & it ain't cheap! I am still required to declare everything I bring back to Canada to the border agents - when driving back up. But the point being - it's way cheaper this way & I save quite a bit in duty & fees! MBI stepped up big time & continued receiving my eBay orders along with everyone else that utilizes MBI shipping & mailing service. https://www.thenorthernlight.com/stories/blaine-mailbox-stores-use-creativity-as-they-wait-for-the-us-to-open-canada-border,17567 There's several hundred mailbox services right along the entire border coast to coast. https://beta.ctvnews.ca/local/british-columbia/2020/7/6/1_5013463.html I love this location near the truck crossing - with easy access to gas stations & Cost Cutter supermarket. This was part of the email MBI sent out back in 2020 to all users, when the pandemic effects started to drag on ... "We have signed a short term lease on a new warehouse just down the street from us to create more room for your parcels! This increased our storage space immensely. We're continuing to keep free storage until the border opens back up." A sign of just how much the backup of parcels was occurring! Look at the ports of most waterfront cities today - major backlog of shipping containers stuck on ships unable to dock because of labour issues brought on by the pandemic. Sorry but you might not get your Christmas present from Santa this year. I'm so ever grateful to MBI, that all my orders were well taken care of. I picked up everything I ordered over the last 20 months with no issues! Keep in mind that with each coming month a new Coronavirus variant is being discovered - which could mean even more border restrictions!!! So act now or be subject to variant #54, virus #27 & wave #95 restrictions!!! Yikes! It would be funny if it almost weren't true ... so this is the point at were you start ... crying! *Hot tip alert* - you can use WiFi here & fill in your details on the ArrivCan App just before heading to the border! Awesome! I highly recommend MBIs services! Perhaps I just might invite the staff of MBI over for dinner after all! Naaaaaahhh ... but regardless, much love to you all at MBI!!!

I have been a customer for several years. The service and more important the attitude have been…read morefirst class. Some months ago I stupidly left a parcel on the counter and it was quickly stolen by another customer. The staff was quick to review video and reveal the crime. You could not ask for more; I hope the creep found a use for his new medical test kit. All the employees have a good attitude.

I have only used their mail box services for a short time but so far, I am very pleased with their…read moreservices. What they have over a few others is very friendly staff and reliable email notification of packages. Their rates are pretty much in line with their competitors but they differentiate themselves by offering: - Better / friendly communications - A direct Canadian contact telephone number: (604) 595-1657 - Facebook fan page http://www.facebook.com/pages/At-the-Border-Mail/198207713559463 - A well organized and comprehensive website - Inexpensive mailboxes (possibly the best price) How to get there? They are nearly the last business before crossing Canadian Customs on Hwy 543 in Blaine. You can't miss them! The only question I have is how to stay in the U.S. after picking up packages or mail.

Always Friendly service. Locate very close to the US/Canadian border. They have decent hours with…read morethe option of 24 hours service (with a surcharge). I would highly recommend this place. Only downfall is the steep driveway when it's icy.