Took 7 knives to be sharpened, picked up a few hours later…read more Will be back again when needed.

Excellent sharpening, fair pricing. I'm from out of town so I appreciated the quick turnaround,…read morethank you.

He is very helpful and comes to sharpen my blades as soon as I call him. He's very cordial and…read moreprofessional. I highly recommend his services

From the owner: I sharpen and repair beauty, barber, grooming shears, and clippers blades. I also repair clippers.read more

I have come by twice this month to get my shoes fixed. They were really great at communicating when…read moreit would be ready. I wanted new soles for my boots and they look brand new. I had them for twenty years! Then my heels were starting to pull away from the leather to the sole of the shoe and they were able to secure that too. My other pair of heels need some paint touch up and some glue to the leather to the shoe and it looked brand new too. Thank you for breathing new life into my shoes!

Just dropped off a few things. Out the gate, these guys are professionals, great customer service…read moreand options. Looking forward to pick up.

I recently visited Ace Hardware on Champlain Drive in Fresno and was very disappointed with the…read morelevel of customer service I received. While searching for a specific item, I approached several employees for assistance. Rather than taking a moment to help or walk me to the product, I was simply pointed toward the other side of the store and left to continue searching on my own. One of the reasons customers choose a neighborhood hardware store over a large box retailer is the expectation of knowledgeable, helpful service. Unfortunately, that was not my experience during this visit. I felt ignored and unimportant as a customer. Based on this experience, this will likely be my last visit to this location. Customer service is what keeps people coming back, and if improvements are not made, I believe the store will continue to lose loyal customers.

I have been coming here for a long time. So a week ago I was going to buy something that needed…read morebrought down from a shelf, the employee complained walked away, I left after I waited and purchased at Lowe's. Today I wanted a key made I asked an employee who was walking by he rudely told me he was helping someone else. I did hear him radio that someone wanted a key made. 10 minutes and no one came. As I left 3 employees were by the return counter sharing stories and laughing. I will be getting a key made elsewhere

I do not often have need of their services but it is nice to know where fot reasonable, competent…read morerepair when I need it. This is the place.

Very knowledgeable staff. Great selection of brands…read more I needed 6 new saw blades made to my specifications. I walked into the store at 11:00 and was told they would be ready at 2:00. They were ready on time. Great Service.

Daniel and his staff serviced my lawn mower in a timely manner and brought it back to life. Plus…read morethe cost was beyond reasonable. I highly recommend this shop. I wish I had before and after photos of my mower.

First time customer. I brought my Craftsman lawn mower to these folks last week as I couldn't get…read moreit started. They had it ready in a week. It needed a spark plug, and they found I over filled the oil "really overfilled it" so I thought the whole mower was going to be a goner. Well, they brought it back to life and it runs like a champ. I'll be back as I have another mower that needs to be looked at. Might be the same issue. Anyway, these guys were super nice, their price was fair, and didn't make me feel like and old dumb blonde. Small shop that is well organized. My guess is because you get it in and they get em out. They don't take Debit/Credit cards so be prepared for that. :)

First time customer and LAST time customer. They are liars. Make promises they don't keep. Say a…read moreblade sharpen would be one week. Then denied ever saying it. Promised mower would be done Friday and they would call. No call. Excuse was the guy that does the calling was off on Friday. Well I think they should have more than one person doing the calling backs. Monday morning owner called about when mower was going to be done. They said in the afternoon. Then they called back in a 1/2 hour and said it was done! Flaky people who don't care about their customers except if you are commercial then they said they do commercial first then the homeowner! That's just wrong. Had the mower at least 4 weeks just for a blade sharpen! Do Not Deal with these liars.

Visited their location on Blackstone Avenue, have dropped off several Stiehl Backpack blowers and 2…read morecommercial scag mowers. The service department completely destroyed both blowers, which we took back to where they were originally purchased, and they were warrantied and replaced. Furthermore, they have had my scagg for over 2 months claiming their techs were out with covid. They charged me $279 dollars to align the hydraulics and replace a band, $149 to rotate blades and an additional $40 to sharpen dull blades. They just tried to haggle my team for additional funds. I have called and spoken to the Service manager, and he has no clue as to what's going on or time frames to complete a repair. We rely on skilled labor to complete an effective repair, but it's such a waste of time and resources to deal with unprofessional shops such as this one. Please save your time and money and do not go here! Will be uploading pictures of all damaged equipment and receipts as well as quotes!

Top Notch service and consultation here. Jeff and the crew do an outstanding job and are so…read moreprofessional. There's a dazzling selection of equipment and skilled folks to help with anything you may need for landscaping/yard equipment. They sharpen blades, repair and maintain your equipment and they've got a huge facility to work in. The showroom is large too and they can order anything you need if it's not in stock. I was referred here by a friend and am so glad to be able to point folks in the right direction. I'd visited a couple other places doing similar work but was unimpressed with the impressions they left. They other guys were unfriendly and kinda miserable. I don't want to do business with crabby service people. It was just the opposite here! In way of encouragement to you and your staff, I appreciated your friendly and professional service. Keep up the good work! -G

not sure i would recommend r.g. power equipment at this point. i've been waiting on a toro riding…read moremower since the end of december 2023. i was told that it would be several weeks before i got delivery however now we are approaching 4 months. im not getting any answers or solutions from r.g. equipment. the guys are nice, but i do have the feeling that they don't care much about going to bat for their customers with their suppliers (looking at you toro). i'll continue to update.