1. Blacks Creek Guide Gear

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Nampa, ID

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Blacks Creek Guide Gear

3.0 (2 reviews)
Closed • Closed

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Camping World - Caldwell

Camping World - Caldwell

2.2(27 reviews)
1.4 mi
Walk-ins welcome
Certified professionals

We purchased a new KZ Durango 5th wheel in July, we had a new generator, upgraded lithium batteries…read moreand the AC soft starts installed prior to pickup and worked very closely with Frank Crnkovich to make sure he understood how we wanted to use the rv. We boondock almost exclusively in SW Wyoming. Prior to finding this listing online, we'd never heard of the KZ brand, and were hesitant to drive 7 hours each way to buy an rv we'd never been inside. But after lots and lots of back and forth with Frank, we knew we'd found the right rv for us and made the purchase sight unseen. The pickup went off without a hitch, we had a trade in, and their review of it was exactly what we expected. As we left the dealership and got on the interstate, the black plastic moulding around the front cap came out and was flapping around at 80 mph! It was a VERY hot week, and we were told by KZ this can happen in extreme heat. KZ was awesome and ended up sending replacement material. We'd planned to camp a few days on the way home and almost immediately, it was clear we had two issues: it seemed like the solar panels weren't operating as expected, and the generator didn't seem like it was refilling the batteries. Frank was great (again) and got my husband in contact with Jason Thomas, the service department manager. Jason worked very closely with us for WEEKS to figure the issues out. He was so very patient and walked us through all of the different electrical and mechanical components of the rv over the phone. He understood how far we'd travelled and was invested in helping us troubleshoot without having to bring it back over to their service department (even the closest Camping World is over 3 hours away, so this remote troubleshooting saved us $$$ in fuel alone). As one example, we thought the converter was bad at one point, Jason had one overnighted to arrive before a weekend he knew we were going camping. He was very proactive and would touch base every few days to get readings from the various controllers, all as part of figuring out what the systems were telling us. I do not think we could have done this without him. We are now on our second trip since getting everything nailed down, and I can say we are THRILLED with both Camping World and KZ. Frank was incredible pre-sale, and Jason's help post-sale has made us Camping World/Caldwell fans for life!

I went here today with my son and grandson to look at campers. The EXTREMELY RUDE salesman told me…read moreto "buy a Toyota Tacoma then come back and see me". SERIOUSLY!!! First and foremost he has no idea what other vehicles I have. Secondly, this man child would only speak to my son, completely ignoring the woman with CASH in her pocket . I'll make sure everyone I know hears how the business treats women

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Camping World - Caldwell
Camping World - Caldwell
Camping World - Caldwell

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Blacks Creek Guide Gear - outdoorgear - Updated October 2026

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