Our main line , which was old , iron cast pipe since 1961 when the house was build was giving us…read morea tons of issues on the last 2 months ( a lot of backup or slow drainage ) They are very competitive with their prices , professional and fast . The team works fast. , the only small issue, which is not a big deal now , ( because everything works like it's supposed to work ) , is that , they had trouble locating the main pipe , so they had to dig / rip an extra hole in my front yard .

This company is the most unethical and the worst customer service when they fail to meet their…read morepromise and service This company will rip off their customer after they commit to a price Save yourself aggravation cause there are better companies out there. That care about their customer.

They answered the phone right away and gave me a solid price, not a "range" like another company…read moredid. They also came out the next day! Called before they arrived and on time. Sharp looking black rig. Don Smith might be the funniest and most knowledgeable septic tank cleaner on the planet. He's got a MS in BS or so he says. He didn't have his diploma on him but I believe him. I now know more than I ever wanted to about my septic system and had fun learning about it. Getting turds sucked out of your yard shouldn't be this much fun, but Don makes it that way.

My water stopped draining and they made my call a priority. They were quick to respond and found a…read moremajor blockage to my tank. They refused to let it beat them and worked really hard at clearing my line. I can't thank them enough!

I agree with the others. Five stars all the way…read more This is our first experience with a septic and we inherited it in the house we just bought in Downers. Booking the appt was very easy and she was so nice on the phone. The person who came (Brian?) patiently answered all my questions (being a newbie to this experience) and they were in and out within 90 minutes....once we found the tank! I thought it was so reasonably priced for all the knowledge we gained and for the pumping.

amazing! we're new to septic systems and had no idea what to do with it or when to pump and all…read morethat kind of stuff- loved that I called and got a real person and that they were so nice and friendly and just plain cool! our service person was so sweet and friendly and WOW so fast. great prices, service and advice/education! highly recommend using black gold septic! thank you!

Ariel, Miguel and the Weidner team are great!…read more Started having a septic backup on Superbowl Sunday. Gave Weidner a call. Ariel helped walk me through troubleshooting steps. Since it wasn't an emergency (backup was contained in tub), he didn't want me to waste my money and said I should call him if it happens again. Unfortunately, it kept happening. happens.. Next morning, he sent out Miguel and they found a clog. They explained everything and showed me the camera. If you have any septic issues, call Weidner!!

I had a septic backup. Ariel and his crew came out quickly. They were very professional and…read moreexplained the issue and how to fix it. They competed the job the same day. They were very fair. I can't recommend them enough. They will be doing all my septic work from now on on!

No one should use this company as it lies to customer after committing to a price after they miss…read moreup and then lies and charge you the wrong price There office girl are some of the biggest lies are every come in contact with. Better company out there you can use

People including myself often forget to take the time to commend a company for getting it right…read more Jimmy & Jared were fast/efficient, knowledgeable, and kind. I look forward to working with your company on additional future projects.

I have had several homes in my lifetime, but my most recent home purchase came with septic system,…read morewhich I have never had before. After purchase I found the system was bad and needed to be replaced. Long story short, I had the septic system replaced (by another company). The installing company recommended Northern Illinois Septic for maintenance. I feel I really got lucky. Rob is very knowledgeable and has been very receptive to answering general septic questions that I have. Anytime, I have asked him to do anything (I had him replace the motor for a quieter one, install decorative rock, etc), it's simply a phone call, and the next thing I know it's done. I am very impressed with the speed in which he fulfills requests. I recommend Northern Illinois Septic to take care of your septic system.

We have completed our second annual maintenance contract with Rob and Northern Illinois Septic…read moreService. We will renew gladly and highly recommend them. Rob is excellent at communicating when he will perform the inspections, and he follows up afterwards with an email and a copy of his report in case the one he leaves behind is lost. We found Rob after we had a blower go out just after an inspection by another company. Rob came and replaced the blower at a fair price and we decided to go with him for annual maintenance. We cancelled the maintenance contract (just renewed) with the old company. We now get maintenance, not just a look and a report. Rob checks more than two previous companies, which include the original designer/system provider Syber-Aer. Rob has made suggestions and changes to our system that have improved performance. He has taken the time to explain his improvements as well. Most of them have been minor - not expensive or time consuming, and he has included them at no charge. So even if he is a little more expensive on his contract cost, he does provide a better value overall. I heartily recommend the service provided by Rob and Northern Illinois Septic.

Thoughtful, prompt, kind, affordable, knowledgeable, efficient...Fox Valley Sewer has consistently…read morebeen a wonderful company to work with over the last 25 years. Holly answered my late-afternoon call on the second ring and right away scheduled service for the next morning after assessing I didn't require emergency services. Tim and Randy arrived exactly when promised. They were quick to assess how to fix two clogged sinks and my main sewer line. They had the right tools and skills needed to quickly clear the problematic pipes. They left me with advice to extend the life of my plumbing and a surprisingly affordable bill. Their service is worth way more than they charge!

Thank God for Fox Valley Sewer Services! They are on time, efficient, reliable, super-helpful, and…read morereasonably priced. Most important to me is that they treated me with kindness as I am learning about home maintenance issues that are new (and stressful) to me. Tim and his helper did their very best help me today and I'm truly grateful. If you need septic or sewer service, please give them your business. They are great.

Andy was out in two days after I called another provider in the area who gave me an appointment 3…read moreweeks out. Andy found the second cap in one try, the inspector who came out (selling our house) couldn't find it. He pump and flushed the tank a few times and didn't quit until it was completely cleaned out. Has the attitude to do it Right! Great JOB. Paul Miller

Like others, I've been using G&L for many years. They're efficient and thorough, provide me good…read moreinformation on the septic tank condition and a good interval for periodic clean-outs. A fair price and great service.