Great service in replacing my two hot water heaters. Fast, dependable, great quality job on removal…read moreand installation!

Got a flat quote of 1600 without any detail as to diagnosis, part charge, vs labor. Said it was…read morepolicy... after spending 2 hours on the phone with tech support Sounds like this technician was inexperienced or unlicensed or both... another vendor came to the same conclusion in less than 30 minutes on a prior day Not of fan of vagueness and lack of transparency in any situation... red flags in all situations.... but it did make it an easy pass... RESPONSE to response from Chad: The technician thst stated it was the blower was out the PRIOR week BEFORE Andersen.

I had Danny and Wes come out today for a bathroom leak, and they were beyond helpful. While they…read morewere here, I also asked them to look at a jacuzzi leak and help with turning on my outdoor spigot as it was stuck on lock mode for two years! They were not only professional, but also genuinely kind, honest, and thorough. They explained everything clearly, what the issue was, why it needed attention, what needed to be done, and how to maintain it properly moving forward. I really appreciated that they did not try to upsell or recommend unnecessary repairs. Their professionalism and integrity truly stood out. I've already highly recommended them to my neighbors. I even offered to buy them lunch and give them a tip, but they politely refused. I can't say enough positive things about their service.

We had some serious problems with our main plumbing stack that was showing up in a few different…read moreways. Other plumbers came out, tried quick fixes, never diagnosed the real problem, and left with our issues unresolved (but our bank account lighter). When we called Midwest Hydro Jet, things couldn't have been more different. They came out promptly, fixed our problems, and things have been great ever since. (It's been about a year). I wouldn't say that their prices are cheap, but it's always cheaper in the long run to get people who will fix the problem.

The RootBusters Team has great responsiveness and offer competitive pricing. They provide high…read morequality water pipe repair and valve installation. They are on time and get the job done correctly. I would recommend their plumbing and drain services to everyone.

Phil came out right away, and cleared out all the roots. No…read moreBS. He finished the job that others couldn't complete. He was professional, and did the job right.I will recommend him to all our neighbors.Senior discount. Thanks RootBusters

My sump pump battery backup system needed a replacement so I figured I might as well replace both…read moremy sump pump as well as my backup system together. Paul picked up the phone when I called and I was pleased with his explanation of the different sump pump brands and why he chose his particular brand of choice. I got a fair and competitive quote for my sump pump project - quality parts and installation included, so I decided to give this project a go. Paul and Dave showed up as a two-person team a few days later and did a quality job. With my permission, they got rid of my old sump pump which was already rusted out, disposed all the old parts in a contractor bag, replaced a couple of pvc pipes leading into my sump pump which showed signs of water leakage, and properly tightened the pipe fittings. Within 1 hour, a brand new sump pump and a battery (5-year maintenance free AGM) backup system was properly installed. Paul then explained to me how the backup system worked and what to look out for. There were no unexpected surprises nor hidden, extra costs above the initial quote for a job done right. I would definitely recommend these guys if you're looking for quality, honest plumbing services in your area. This is a family-run business and my experience with them has been quite positive.

I recently used Heritage Plumbing & Sewer for a plumbing issue at my home, and overall, I had a…read moregood experience! The technician arrived on time, was professional, and clearly explained what the problem was before starting the work. I appreciated how transparent they were about pricing and the repair process! The job was completed efficiently, and everything has been working well since then! The only reason I'm giving four stars instead of five is because the wait time for scheduling was a little longer than I expected.

Jason was really responsive, straightforward and professional when communicating about our project…read more Pricing is fair.

After calling a couple of plumbers with no luck, I called Southland. Jason was straightforward…read moreabout scheduling and timing, and also kept me updated on ETA. He was extremely knowledgeable and professional. Will absolutely use Southland again.

fast response reasonable price excellent service. Franco arrived right on time and quickly…read morediagnosed the problem. He efficiently rodded out the problem area and left the work area neat and clean. friendly and professional.

We were very pleased with the service that Tony provided. We had another company come out but they…read morecouldn't get through the line. Tony worked until he got through and cleared the line. We got our sinks back working. Tony explained things, was professional and the price was very reasonable. We will definitely use his services again. M.R. in Naperville, IL

Alex came to the house on time and provided helpful consultation on how to solve my 2 issues. Have…read morehad plumbers nickel and dime me in the past, but Alex provided a fair price for 2 quick fixes. Will definitely use them again.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

Zack is very experienced and knowledgeable. His prices are good. When I had him out for routine…read moremaintenance, he let me know that I didn't need yearly...that every 18 months (and later every 24 months) was fine considering trees, etc. I've used his services for years and he never disappoints.

Zack is prompt and goes the extra mile to do the job efficiently and effectively. More over his…read morepricing is fair and he shares information with his customers to better educate us on how to care for our older home. I have him on a yearly maintenance schedule.

I had a window well backing up. It was a pretty easy fix he told me to try before he came out. It…read moreseems to have worked. That's great service!!

I've used this company several times over the years, and they've always been fantastic to work…read morewith. They're quick to respond, efficient, and always professional. I called them this morning around 7 AM, and by 10 AM they already had my hot water heater replaced and the sewer line cleared. You really can't beat that kind of service. What makes it even better is that they're a veteran-owned local business. As a veteran myself, I truly value supporting companies that share those same values of integrity, reliability, and commitment. They've earned my trust time and time again. I highly recommend them.

Reise from Roto-Rooter came in today and ran 75 ft of snake to clear my totally clogged kitchen…read moresink drain. Why such a great rating? I tried to unclog it myself using several methods including a 15ft snake with no luck. I also paid someone from Plum-it that tried his best but kept getting interrupted by his head office. After no success, they suggested next step would be to tear up my basement's ceiling drywall to replace the entire 3" 60+ft of pipe!?!? Well, Reise explained the process, gave my plumbing issues complete attention and worked hard to fix the problem. Good thing Reise was smart about the job and what needed to be done. Thank you Roto-Rooter!!!!!!!!! I'm a totally satisfied first-time customer and recommend Reise and his support team!

Their representative showed up late. A bit of a language barrier between us, but I managed to…read moreunderstand him. He showed up about 7pm which was way later than promised. Basically told me he lived in Chicago and that it would take him a long time to get home from my location. Gave me a price of $850 to do a basic rod out the sewer line. After coming out of shock, I told him I'd need to think about it and he was out the door! Clearly he didn't want to stay and do the job, so he gave me a high number of $850 for a basic job. Not a good experience at all.