My husband was able to make an appointment for a carpet cleaning. They were able to take care of that within a few days. I was a little embarrassed because we had not had our carpet professionally cleaned since moving into our home 8 years ago. Not only were they fast but the technician explained the process from start to finish. On top of that, they give a Veterans discount. read more

I called black diamond because of their excellent reviews, I spoke with Nolan the owner. He seemed courteous and respectful. I was able to schedule the cleaning the same day. The cleaners arrived and seemed friendly. The cleaners charge a very high price of $75 per hour per cleaner. I was expecting good to great results at that price point. The cleaners were in and out in just 80 minutes. They missed most of the surfaces, they were skipping entire floor areas, they did a poor job in the shower. They don't even mop under the dining table. When I called for payment they said it's $300 minimum. When I told them about the poor cleaning they decided to only charge for the 80 minutes. They did offer for the cleaners to come back but the lack of care and attention didn't inspire confidence, and I would have to follow them around. I've had my house cleaned by several companies and this was the worse cleaning I've had, albeit they were friendly. The average time to clean the house is 7-8 man hours, so 80 minutes each was a joke. I would not recommend or hire again read more

I recently had my carpets cleaned by Black Diamond Services and couldn't be more impressed. The technician was extremely professional from start to finish. He clearly knew what he was doing, explained every step of the process, and made sure I was comfortable with everything before getting started. The communication throughout the job was top-notch. What really stood out to me was the level of trust and customer care. I wasn't home during the service, and he went above and beyond by locking up my house securely and even bringing my trash cans in at my request. That kind of attention to detail and integrity is hard to find. The carpets look amazing, and the entire experience was seamless. Highly recommend if you're looking for quality work and true professionalism. read more

The owner was amazing and actually came to do the work as well. He was very knowledgable and courteous. He understood my allergy issues and took extra care in the cleaning solutions he used. I sincerely had no flare ups nor reactions. He worked quickly and efficiantly and left my carpets in excellent condition. I highly recommend Black Diamond cleaning services. read more

Adam arrived early and did a spectacular job. He was courteous and professional explaining the various options for pet stains. Adam moved quickly through the 4 bedrooms - approximately 500 sq ft. He was done within 90 minutes and the carpets look brand new and house smells fresh and clean. Black Diamond is a perfect choice to lick off your Spring cleaning. They are also a family owned business which I am happy to support as so many are struggling to stay afloat. read more

House cleaning The housecleaners did a fine job. Very pleased. Upon completion we completed payment transaction and their work order, pre typed reflected 60.00 above what was quoted to me during initial interview, for follow up monthly services. Is this good customer service? Did you think because we were older it was ok to alter the quote hoping we wouldn't recall initial quote. Disappointing read more

Timely , fast and great looking high traffic areas! Nolan was professional and worked fast. Patient while we locked up the doggies too. Price was fair for the area of carpet cleaned. We definitely will use them again. Ty read more

I recently purchased a home what needed all the carpets cleaned throughout. The carpets were in really bad shape. Black Dimond provided a quite user the phone and were extremely accommodating when I had to reschedule due to our closing being pushed back. When they arrived, the article got to work and the carpets look great. They still need to be replaced (due to age) but note I'm not concerned about my kids playing or laying on them read more

It was a very nice and smooth cleaning services I had done this morning in my house. I work from home and I thought it was going to be a big disruption to my work but the guy was very smooth and cleaned very well my carpet while I kept working. He did a very good job! Thanks so much guys!!! read more

Great service from this company! They came and picked up my area rugs in Lodi and delivered them back when promised. They look great, we're very happy! read more

They did a great job on my carpet! I called last week to get my carpet shampooed with a pet treatment. They were professional on the phone, had great communication throughout and in person. The carpet looked and smelled so fresh afterward. Definitely worth it, I will go back to them. read more

Black Diamond Services were phenomenal to work with and well worth a five star review. Nolan was quick to reach out to me and book a carpet cleaning service the same day I submitted my inquiry. Nolan described the process and gave a spot on estimate. Ray, the technician was very personable and friendly. He also walked me through the entire carpet treatment process so that I understood what I was purchasing and how the treatment worked. Ray was efficient and completed the job in a timely manner while also ensuring that all my questions were answered. After the cleaning, I noticed some residual odor still present in carpet. I reached out to Nolan and he responded in a within the same day to follow up. He scheduled a time to come out the next day to assess my concerns himself and provided additional treatment to the area to ensure we were satisfied and happy with the service. I would highly recommend Black Diamond for your carpet cleaning needs and plan to use them again in the future. read more

The service that I received was friendly, knowledgeable, and efficient. The price was reasonable. I highly recommend them!

Very good service ! Beautiful job made the carpet come back to like new condition - friendly and attentive to detail Thanks 5 star Steve L read more

Ray was super nice. He showed up on time and did a great job getting the stains out of the couch! The most important part... My wife is happy! read more

Called Black Diamond, they were quick and responsive. They cleaned my sofa and 2 chairs. Did a great job (my couch was DIRTY!) will definitely call them back to do my carpets. He explained the process and were clear about what they would do and cost. Fair price. read more

Definitely a 5 star rating for promptness and quality. Adam came and professionally explained exactly what to expect from the cleaning and also his knowledge of what he was doing. Reasonable prices and great service. Highly recommend read more

I've used them in the past, there is a good reason I'll use them again. On time, very courteous, and they did a great job. My carpet looks and feels clean,no residue left behind, and dried quickly. read more

I am very impressed with Black Diamond. Reached out over the weekend, got a reply Monday morning at 8am. Phone call before 8:30. Scheduled same day and arrived on time. Cleaned my carpets with a focus on pet stains. Used a purple light to find every stain and pretreatment. The carpets came out like new and all pet stains are gone. I like how they took the time to explain everything and made sure I was happy. Definitely recommend. read more

Black Diamond Services - Living room that had dog poop on it. - Home Cleaning Near Me

So Happy with how this company made everything look brand new! We had our sectional, ottoman, recliner, and living room carpets cleaned. Excellent work and good rates! read more

Black Diamond Services - Top: 3+ years of dirt in carpets Bottom: 3+years of dirt removed - Home Cleaning Near Me

I had my staircases cleaned. The technician was on time. Ray was friendly and informative. My carpets smell and look wonderful. I would definitely recommend black diamond services. read more

We just finished remodeling two offices and a classroom. The carpets desperately needed to be cleaned. They look amazing! Black Diamond did an awesome job! read more

Black Diamond Services is an extremely professional yet personable home cleaner. Amanda and Janelle (owner) led a 5 member team and deep cleaned our home for 8 hours. We had to live through our remodel. 'Nough said, right? Wait there's more. My wife was having knee replacement surgery in a week! There was remodel construction dust everywhere. Counters, shelves, nicknacks, carpet, wood floors, photos.. you get the idea! Janelle's team of 5 allowed one to take a break while 4 kept working. They cleaned our two story home top to bottom to the satisfaction of my wife! We couldn't have been happier with the results. Finally, we received a text from BDS the day of my wife's knee surgery wishing her a successful procedure and speedy recovery! What an unexpected but grateful sentiment by BDS! Thank you BDS! 5 stars! read more

We had Black Diamond Services clean our rental top to bottom when we moved out. The house is old and the carpet in poor condition when we moved in four years ago. They did a fantastic job cleaning out the house and taking care of the carpets. The carpets look fantastic and the house is Significantly cleaner than when we moved in. They were on time and their team was extremely friendly. Hoping to be able to refer lots of business to them in the future. Highly recommended. read more

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I have a puppy who's been challenging to potty train. The little imp sneaks off to do his business and it took me a while to realize it. Anyway, Black Diamond came promptly and gave the carpet a deep clean pet treatment. Not only did it take care of the pet issue, Nolan removed stains that had been in my carpet for 3 years, and that other carpet cleaners had been unable to remove. It's been a month and those stains did not return! Plus puppy has stopped sneaking off! Win-win!! Highly recommended. read more

Prompt response. When they came out to give an estimate, they encouraged me to get other quotes as well and did not pressure me at all which I appreciated. It ended up taking more time than they estimated, but my house is 120 years old and has never been deep cleaned so that's neither here nor there as they gave me the option to work within a certain budget, and let me know when I was reaching the budget. They worked diligently the entire time and did not charge me for their breaks. Overall they were very professional, on time, transparent, and I will definitely use them in the future. read more

Professional and knowledgeable. We have used them more than once for carpet cleaning and have been satisfied with the customer service and results each time. Thank you! read more

Completely impressed with Black Diamond Services. From my initial phone call to the time they left my house, they were complete professionals and would highly recommend their services. They were able to bring our carpets back from the dead. Between pets and and working in an industrial environment I didn't think there was a chance that the carpet would come clean, but they look wonderful. read more

Black Diamond Services worked with our needs to get my mom's home clean and provided excellent service... going above and beyond. I will use them again for any future cleaning needs. read more

Great job and professional!great thanks see a business that cares and keeps you up to date on arrival time with employees that care

Nolan was so professional and he went the extra mile. So appreciative of his great customer service. They provide quality work and I highly recommend them. read more

I contacted them on Monday asking for a quote and to see if they could possibly clean the carpets before Saturday when my new furniture arrived. They were super quick with their response and I had an appointment for the next day at 8:30am. He arrived right on time talked to me about the concerns I had which were pet stains told me what he would be doing and gave a price. He was cleaning the carpets by 9am and when he was done they looked brand new!! He was very honest about two spots he didn't think would come out one was a burn so I knew that wouldn't and the other was a red colored stain I was fine with that in the end all the other stains came out. When he was done and showed me I was shocked at how good they looked they were honestly better than I expected! My carpets were definitely stained and dirty after 14 years living here having a kid and pets! He did the job fast and efficient and I'm more than pleased with the results! Thank you! read more

Black Diamond Services - Carpets free of stains and dirt! If you saw them before this was a miracle. - Home Cleaning Near Me

I have never hired cleaning services for carpet before, but we just purchased a house during this pandemic and we wanted to be sure the bedrooms (only carpeted rooms in the house) were clean for our family. I chose black diamond because they came up as a google guarantee, had good reviews on yelp, and the owner responded quickly with a quote even though it was a weekend. I was so impressed with his flexibility and willingness to gain our business even though we had a very tight window to get this done in. Nolan was patient and professional, and his quote was pretty accurate despite not having the initial square footage. He even was willing to get us in slightly after the end of his day, going above and beyond to show his customer service to new clients as far as we are concerned. Nolan and one of his employees are still working on our carpets as I write this, but so far I'm pleased. They even put up a door screen so the AC can be kept on while also keeping bugs out. As for price, I didn't compare many companies, so I don't know if they are the cheapest, but I'm happy with the service we have received and to have the piece of mind we are moving our children into clean rooms to play in! Hoping to use them for house cleaning services in the future too! read more

Black Diamond Services - a garbage truck parked in front of a house - Home Cleaning Near Me

BDS responded to my inquiry, provided a quote and did the job promptly as promised! They were professional, clean and efficient! It was a pleasant interaction and there were no surprises or snags. I dont think there is another local company that can provide such great service and fantastic results for the equitable price. They not only cleaned the carpet, but I also included a mattress and some pieces of furniture. I highly recommend this company. read more

Contacted Black Diamond Services to clean dryer vent, Nolan arrived as promised and I added carpet cleaning for 2 rooms since he was here. Carpet now looks great, and dryer is more efficient. I like to use a local company when possible and this was a very good experience. I highly recommend this company; they were on time, professional and provided an excellent service. My 20-year-old carpet looks almost new. I will use this company again. read more

Joel came to my house to clean the back patio, side yard and front porch. They have been neglected for the first 14 years of this house's occupancy. We move in and noticed it needed cleaning. There were water stains, grunge, grease and what not embedding in the concrete. He did a fantastic job! What a difference he made, he even spent extra time on the really crusted hard water stains. We are in our 70's and have limited strength and he offered to help move some of the extremely heavy pieces of furniture for us. What a wonder experience it was for Joel to clean and refresh the yard for us. I would whole heartedly recommend him for any of your concrete cleaning. He was timely, professional and reasonable. read more

I just purchased a house in Oakdale and I was in need of a company to clean the carpets. I am so glad I was able to use Black Diamond cleaning service. Nolan answered my call promptly and was able to do the job within a couple of days. He gave me a fair price and also a fair bid on tile cleaning. So I scheduled tile floor cleaning. Both carpets and tile look great! Nolan was very easy to work with, has great work ethic and polite. Couldn't ask for more. Highly recommend! read more

Nolan provided great customer service and was prompt with responding. However the people who came to clean honestly seemed like they didnt know much about what they were doing. They were respectful of my things but did knock off a collector truck from the top of a shelf and broke the wheel off. I paid $390 for 5.5 hours of deep cleaning and still had to clean my sliding glass door, front door(glass) and vaccum underneath my couches before my guests came over. Overall happy, but seemed more like standard cleaning than deep cleaning. read more

I'm a property manager and work with many different companies throughout California. It can be difficult to find quality services paired with quality people. Black Diamond-Nolan exceeded my expectations on both. I contacted Nolan to clean carpets in a Vacation Rental I manage. When he was finished, the carpet looked the best I've seen it, since it was first installed (Not just that day, the spots/stains didn't resurface). Not only was the carpet cleaning exceptional, so was his work ethic, communication, and knowledge. If you're looking to work with an honest, trustworthy, reliable, punctual company who also provides a fantastic service, you don't need to look any further. During our service, we never felt like Nolan was rushing through the carpet cleaning. He took the time to communicate with us and answered questions that weren't related to carpet cleaning. We ended up asking him to clean the grout in the bathrooms. He stayed later to get this done, with a positive attitude. After talking a little bit more, we found out that his wife had their baby (earlier than expected) the day before our scheduled cleaning. This tells you a lot about his loyalty to his customers. He didn't reschedule, was on time, called before arriving, even agreed to complete an additional service without prior arrangements. In my business, when you find companies like this one, there is no point in looking elsewhere. You may find services that are less expensive, but I will always pay a little extra to work with good people. read more

for just about a year, we've trusted our housekeeping to Black Diamond. they have done an excellent job, always going the extra mile and earning our trust along the way. we are very pleased with the price and the service and give them our highest recommendation! read more