My wife uses a walker, and the longer I stand, the worse I limp. We had this Company come out for a…read moreFULL DEEP CLEAN. The first time I attempted to light a stove burner, it wouldn't light. This is what I found under the burner. Dust hanging from, and dirt on the baseboard under a cabinet. Dirt on the floor immediately after they left. There was a lot more, but I was already limping from taking photos. A windowsill. Again, I don't feel like limping to them all, to take photos. I haven't checked, because I can't pull the couch or futon out to see if anyone got behind and under them. Floor in front of the freezer, and a bread tie. Left sliding door track. Right track. Sliding door frame. See where our cat likes to rub against the light switches, wall and door frame? Silverware and spatula drawers. I suggested the inserts could go in the dishwasher, but an owner noted they'd not fit. This was seen during the walk through. When they came to clean, I mentioned it again, and again was told they'd not fit. I "think" I said they could be hand washed. Why would you not offer to wash them in the sink for an extra $20? Or just wipe them out?! They took them out to clean BENEATH them. How do I know? Everything was rearranged. I highly encourage taking pictures before removing items from a cupboard or cabinet. Cast iron skillets are HEAVY. They were in one cabinet but when they were done, some were in another along with our stainless-steel pots and pans. And in front of the stainless-steel pots and pans. Update: 5:14:'25. Kelsey asked that I call her to discuss the issues. I did. Had she started with an apology, our conversation may have been different, and my review updated with a thank you for a clean house. Instead she started by telling me I should have called before posting a horrible review. I do thorough and honest reviews. Check other reviews I've done. Masters Auto body repair, AT&T phone store, Valley psychiatry. I've done 22 reviews on both google reviews and yelp. You get a 5 star review or a 1. What's the point of three stars? Long winded, raving, above and beyond, reviews or a review like this. YOU deserve to know what I perceive to be a job done poorly. That's what they're for. She said they don't put things in the dishwasher. They're dividers for silverware. Wash them by hand! Wipe them down! Tell me it'll cost me another $20. She wanted to discuss correcting those issues. Had she started with an apology I would have been open. Why not start by discussing the sliding door tracks, those MASSIVE cobwebs, windowsills, the counter, under the stove burners, dust hanging from cupboards and cabinets, the area under the UPS's, the light switches, and the floor? Instead, I was almost made to feel it was all MY fault. She said they don't take things out of cupboards and put them back. How, prey tell, did the iron skillets get relocated? They do, and DID pull things from the cupboards because they are ALL rearranged. I watched them start. She told me the iron skillets WERE put back where they got them from. During the conversation I think I got three words in before being interrupted and talked over.

I used KC Scrubbing's services to come in and do the deep clean. The crew went above and beyond!!…read moreAfter they left, my husband and I noticed things cleaned that we did not expect. Cleaned my kitchen cabinet faces ~ Gorgeous!! My Shower ~ they need an Award!! Windows, fans, light fixtures. Last but not least, my Blinds ~ Perfection!!! Very Professional and accommodating! The Price was Right! Thank You! I am so Happy! I absolutely refer this Girl Owned Company! I give Kelsey and her crew 5 Thumbs Up!

The ladies were great. They did a lovely for me. My kitchen and bath sparkled and shined…read more I will use them again. Thank you ladies

Rose came out and looked at my needs and texted me a quote later that day. We booked a time and day…read morethat worked with both our schedules. She showed up on time and worked very hard, never slacking. I booked for every two weeks and am looking forward to her coming this week. Great job Rose.

I desperately needed a last minute deep clean of the common areas of my mother's home…read more Sol and Sage cleaning came and deep cleaned and also helped declutter these areas. The house looks so much better and for the price I paid they did an amazing job. I highly recommend them and will definitely be a returning customer.

Diana was fantastic. Arrived on time and everything sparkled when she was done. We will ask for her…read moreagain.

I wanted a move out cleaning and they exceeded my expectations for getting the house ready for the…read morenew owner. I'm a single guy with two hairy dogs so the project was a little more complicated than expected. They asked for a very reasonable increase after spending several hours in the house. I would recommend them for any cleaning project whether a one time need or regular cleaning

Strong cleaning work from the team, but confusing pricing, upselling, and billing practices from…read morethe owner This cleaning took place a couple of years ago. I hadn't planned to leave a review at the time, but I'm choosing to share my experience now after a recent interaction that reflected the same communication issues I experienced during the original service. The recent interaction occurred through Yelp's project quote request feature, which sends requests broadly. I did not reach out to this company directly. When I later asked for the quote to be declined, the response felt unnecessarily abrupt, which prompted me to reflect back on my original experience. The cleaning itself was very well done. Jodi arrived with two other cleaners from her team, and the two team members handled the majority of the house. Jodi herself focused on the master bedroom and master bathroom. I have a ~2,100 sq ft home, and I intentionally excluded two rooms (a home office and guest room) from the cleaning, which was agreed upon in advance. For the areas that were included, the finished result looked great, and I was happy with almost everything from a cleaning standpoint. Unfortunately, the communication and billing practices from the owner made the experience frustrating. Although I disclosed ahead of time that I have pets and understood there would be a $50 pet fee, that charge was applied twice, once to the base cleaning and again to an add-on, resulting in an additional $50 charge that was not clearly explained beforehand. Prior to the appointment, pricing shifted multiple times with add-ons and conditions that were not clearly outlined. During the walkthrough, I was asked to upgrade my bathroom to a "deep clean," which I believed I had already booked as part of the initial service. I was also offered mold-related add-ons for two very small specks in the bathtub grout, which felt unnecessary. One item was accidentally broken during the cleaning and appeared to be placed back without mention. While accidents happen, transparency would have been appreciated. After the service, I was pressured to schedule ongoing maintenance cleanings and informed that my initial service had been discounted with the assumption that I would continue regular cleanings. This was never agreed to, and it felt misleading and guilt-driven rather than professional. Overall, the cleaning team did solid work and the home looked great. However, the upselling during the appointment, unclear billing, and pressure-based follow-up communication from the owner took away from what could have been a much better experience. I recommend getting very clear, itemized details in writing before booking. If money is no object, I'd say go for it!

My husband was able to make an appointment for a carpet cleaning. They were able to take care of…read morethat within a few days. I was a little embarrassed because we had not had our carpet professionally cleaned since moving into our home 8 years ago. Not only were they fast but the technician explained the process from start to finish. On top of that, they give a Veterans discount.

I called black diamond because of their excellent reviews, I spoke with Nolan the owner. He seemed…read morecourteous and respectful. I was able to schedule the cleaning the same day. The cleaners arrived and seemed friendly. The cleaners charge a very high price of $75 per hour per cleaner. I was expecting good to great results at that price point. The cleaners were in and out in just 80 minutes. They missed most of the surfaces, they were skipping entire floor areas, they did a poor job in the shower. They don't even mop under the dining table. When I called for payment they said it's $300 minimum. When I told them about the poor cleaning they decided to only charge for the 80 minutes. They did offer for the cleaners to come back but the lack of care and attention didn't inspire confidence, and I would have to follow them around. I've had my house cleaned by several companies and this was the worse cleaning I've had, albeit they were friendly. The average time to clean the house is 7-8 man hours, so 80 minutes each was a joke. I would not recommend or hire again

I hired them thru Yelp and Im so glad I did. I had the first floor of my house cleaned to test them…read moreout. Response time was quick and value for the service they provided was definitely 5 star rating. I already scheduled another service with them. Highly recommended! Thank you, Five Star!

The girls did a nice job and what a job we had them do! I…read morewould definitely recommend and i will have them back

Friday's are always a little bit brighter when Carla and Jennifer show up to do the cleaning for…read moreus. We're busy people so being able to have some friendly people come over and tidy things up for us really is a great start to the weekend. They are punctual and courteous, and are always happy to see us. The work they do is always top notch, and it's a joy to see how they have arranged pillows and other items in a fun way. It's obvious they enjoy their work. The work done is a great value for the money, and I look forward to seeing them again soon.

Very disappointing experience. I was quoted almost $700 for an initial cleaning, which is…read morecompletely unreasonable given the size and already clean condition of my home. When I tried to discuss the pricing, Jose was rude, talked over me, and even said he had "Googled my home" to justify the charge. There was no professionalism, no willingness to listen, and the interaction felt pushy and borderline extortionate. Based on this experience alone, I cannot recommend this business.

I've never hired cleaners before, so I wasn't sure what to expect. It took a lot of work, but Dee…read moreDee was relentless. She's incredibly energetic, down to earth, and is clearly giving this business everything she has. It shows in the results, this place hasn't looked cleaner since I moved in. Setting up an appointment was easy, and I was so thankful she was able to squeeze me in before Thanksgiving. This was much less expensive than I thought; had I known before, I would have hired her ages ago. More than the great service and affordability: Dee Dee is someone I would trust to have in my home again. That's probably THE biggest factor in considering who to hire. I was so happy with this business, they really helped set me up to make Thanksgiving special for my family.

Leslie was on time . She did a great job cleaning two bathroom , showers , tiles and shutters …read more Reasonable rate as well Thank you

They went above and beyond! I finally decided to get bi-weekly services for home cleaning. With two…read moredogs, a toddler, and working full time, I don't have as much time as I used to. Yenny came over for an estimate and was very kind. Everyone who came for the initial deep cleaning was just as kind and worked so hard -- they really got into the nooks and crannies of areas in my home I haven't been able to reach in a long time. My home hasn't felt this clean in forever, and I truly wish I'd done this sooner. It's affordable for the size of our home and went beyond my expectations. Highly recommend if home cleaning services are something you've been debating and can fit in your budget. Money well spent. I already feel so much lighter. Thank you, Yenny and team!

I had a very poor experience with this company. I was told someone would come by for an in-person…read moreestimate, but after that initial communication, they never followed up or responded. I waited and reached out again, but received no response. If you're looking for a reliable company that communicates and follows through this is not the one. this was disappointing. A simple update or message would have gone a long way.