Instantly denied me service after I put in a quote for the 'MOVE-IN CLEANING' OPTION all because I checked "carpet cleaning" on the Yelp app. ALSO stopped responding to my questions and they don't answer the phone number provided. So they offer cleaning but they don't vacuum carpets?carpet?? CONFUSED. **update to business owners reply. -I have never spoke to ANYONE over the phone because they do not answer the phone. Called 3 times - NO ANSWER. Business owner doesn't read well because I clearly want the MOVE-IN cleaning option they provide. Where is he getting DEEP CLEANING from? I never said that anywhere. Lord. Taking my money elsewhere. 0 stars. read more

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Scheduled a deep clean with this business--they were super responsive and working with the owner was easy. Received a confirmation text for a clean Friday Sept 2nd at 2pm. 2pm came and went--no cleaners. I called, left messages, and DM'd through yelp with no reply. Cleaners didn't show up until 3:18 with no explanation. I was upset, but still let them in because I wanted the service. After showing them around they quoted me 150.00 more than what I was quoted by the owner. After We came to an agreement on pricing they told me they needed to wait for another person to deliver supplies so they could clean--and didn't know when they could start. At this point--I just asked them to leave. Very disappointed and unprofessional. A huge waste of my time. read more

Valley Clean - Conformation for a clean I scheduled. Cleaners an hour and 20 min late without supplies to clean - Home Cleaning Near Me

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Used valley clean just yesterday after we had done some serious remodeling done and had dust EVERYWHERE. I feel like I moved into a new house after they cleaned lol! Ariel sent someone over ASAP as I had inquired. The 2 young ladies were very professional and sweet. My bathrooms and kitchen are LITERALLY sparkling clean! Will definitely use them again! Thank you Ariel read more

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5/2023: Shame on you! Still telling false information about honest customers I see. Well the best part of my whole story posted is his cleaning crew knows he is a horrible boss and offered to come to my moms house to clean it after he told them to leave. They got paid in full the house looked amazing, my mom received her whole deposit back and this horrible owner received nothing!! 1 star because you can't do zero **Jady V. You better watch who you slander on public forums. You never met me or spoke to me to me in person only text, so you literally have no clue who I am in the public or what I do for a living. and the last thing I do is drugs. Better watch how you run your business before you don't have one. This will be my last post going forward because I am done with his business owner. All I can say for yelp viewers is "go to anyone but this place if you want to work with someone who knows how to run a business". read more

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I used this company earlier this year for a basic house cleaning in Elk Grove. Everything went smoothly and fantastic, afterwards I paid through an online portal via text, no issues. But I made an appointment for today weeks ago, confirmed the appointment. Thinking things were going to go smooth like last time. I made a last minute text and seemed to get a reply. As soon as the cleaners got to the residence, they asked for $300 from a teenager. I specifically stated to clean the house and any areas with open doors. not a deep clean, just a regular clean like I paid $175 +tip earlier this year. I sent a text asking why their maids are asking a teenager for $300 before working. I am extremely mad, I also tried to call both phone lines and got "leave a message" bot as if they never set up their voicemail. I'm expecting a fast reply, and an apology from the 2 schedules maids Keila and Minerva about this poor quality of service,. Update: The contact person got to me and said the maids make the price based on what they "feel". I don't get how they Feel that the same exact house that cost $175 + tip 6 months ago now costs $300 and there is one less room to clean. I also texted this person saying "Hey, I want a house clean like I had several months ago for the $175 + tip price" with him saying "okay". Not "hold up, that's not how that works". Realistically, I expected some more than $175 due to inflation. But not $300 based on the same house, to do the same exact job. Anyways, if you want a F around and F out price, just hire this company, who cares if their maids say it's going to cost $600, it's how they feel. While the business owner made his post. He still has yet to understand the meaning of a price agreement. Oh btw, the cleaners doing a walk through the house to set their "feel" price, was also never explained on the website or prior to service. And I still have the text saved where the owner says "okay" to $175 + tip. read more

Great job! Had Valley Clean come in to do a deep clean on a rental that had been vacant for a few years. They responded quickly, set an appointment in less than a week, and showed up a few minutes early to start setting up! Nydia and Alize were professional, masked and gloves, and very detail-oriented. The house got a wonderful deep cleaning and feels sparkly and new. They were also very fair with pricing and didn't overbill at all - in fact, my watch showed them having worked longer than theirs did! The final total was a tiny bit higher than the quote, but that was totally fair, because the house ended up having deeper grime than we expected. I won't look any further for future cleaning, and will likely be hiring them to do regular maintenance cleaning on my home and office too! read more

Hired them for a move out cleaning. Received a prompt response scheduling a day/time. They did a fantastic job and quickly too! I was highly impressed with their quality of work, the best of the best! Will definitely hire them again! Thanks! read more

The ladies from Ultimate Clean did an outstanding job on my home. They were efficient and thorough.

I requested services and i was home while the cleaners were here. I overheard one employee talking with her co worker about how she is being harassed by the owner of the company. Who is much older, goes by the name of Ariel so beware if you're a younger girl ordering cleaning services for this company, he is the first person you come into contact with on the phone. read more

Inquired on booking again for a different house, only to be left with no response. Taking down to 3 stars.

Provided excellent service. Great communication. Trustworthy. would absolutely use again.

The communication here was not the best. I had to text several times and call to get an answer on when the cleaning crew would actually be showing up at my home. It took lots of calls and texts but finally I got a response when turned out ok but was not highly impressed but needed a cleaning to sell a house. The cleaners on the other had did a fantastic job. However, they used a cleaner on the stove that ate a large portion of the black paint off. Mind you were had cleaning to sell the place so that was a huge inconvenience. So we had to use black sharpie over the spot that was gone. Other than those things were got an excellent cleaning which was the most important part. read more

Very good! They did a great job for a good price and they were all very sweet! I got the deep clean and when we were going over what I wanted done or made sure was clean all the items I wanted were included in that service which was pretty impressive! read more

Had them over today for a deep clean, very nice and did absolutely wonderful! Asked me what I wanted/expectations I told them all and they didn't miss a spot! Great price too will use again read more

The workers are careless and dishonest. I had multiple items broken and several items stolen.

Airell is very responsive to questions I had and worked really well with me and his team to schedule a time that worked for me. I signed up for weekly cleanings for my home and it is money well spent! Thank you soooo much Valley Clean! You have earned a life long client. read more

The ladies left my house in immaculate condition! I was very impressed with their cleaning services. I gave them a wishlist, and they followed through with most of them in the time I reserved. I could tell everything was completed with precision: mirrors were squeaky clean; shower doors were stain free and clear; all surfaces were dust free; and the house smelled amazing! I could go and on, but you get the deal. Look no further, this is the service to hire! I will definitely hire them back for my quarterly deep cleaning. read more

Exceptional Service! I'm a local realtor & I first came across Valley Clean as I was looking for a cleaner to get my seller's house ready for sale on a short notice. I found Valley Clean on Yelp and I noticed they had great reviews in their Modesto location so I decided to reach out. Needless to say, we were not disappointed! My seller was so impressed with their work that she ended up using them a few more times after the initial cleaning. The fact that Valley Clean made such a great impression with my affluent seller was all the validation I needed to use their services again. The 2nd time I used them was to deep clean another seller's house in Galt area. We were getting ready to close escrow and she wanted to clean the entire house for the new owners. The toilets had hard water stains and Heather did a wonderful job at getting the toilets looking good as new. My experience overall - easy to schedule, price is fair, honest people, and quality of work is outstanding. Definitely using them again. Highly Recommend! read more

Just had my first clean! The crew of ladies were AMAZING. They did such a good job and I feel so relieved in my house now. Working full time with a child leaves little time to get stuff done, and I was so thankful for the job they did. Efficient AND cost effective. Along with great customer service. I actually scheduled my next appointment after the service because I was so happy with them! 30/10 would absolutely recommend read more

If you are searching for a company that will offer professional cleaning services with low rates . Valley Clean is the way to go. Our house was in dire need of cleaning and Valley Clean did not disappoint. The owner and staff are always kind and very professional. They did a smashing job, cleaning different rooms in a timely manner . I came home to great job done and a lovely smell. I will definitely hire them again great service. read more

This cleaning service is incredible! Every time they've sent someone to clean, they have been the nicest people. And customer service is top notch. They aren't as expensive as other cleaning services, but they do 4x the quality work. I'll definitely be calling them again! Just make sure you have a list of what you need done and they'll expertly knock it off the list. read more

We hired this company to do our move out cleaning for a rental we just left. They have great communication and the most reasonable prices I found. Airell is very responsive and a good businessman. We did have an issue but Airell made it 100% right with us and we really appreciate that. We would definitely recommend them and still use them again. All of his staff were also very professional and polite. read more

They were supposed to show up at 10am so around 1020 I messages and asked if they were still coming, no response with a time frame of arrival. They showed up at 11 am and I told them services were no longer needed. Who ever is running the yelp account is very rude and unprofessional and tried to blame me for this issue when I'm reality they never responded and told me they would be an hour late, they she tried to lie and say I'm lying about their time of arrival and all of our messages have time stamps on them so how could i lie? And why would I lie when I'm the one who requested the service to be done. The staff was polite, but who ever runs this help account and manages them is terribly rude and unprofessional, she never even apologized for being an hour late, just had a nasty attitude from the start. read more

This is my second time using them...two different cleaners than before but same great service! They are so friendly and attentive to details. They ask questions and overall do a great job. Lots of little touches that I didn't expect like making beds, cleaning high chair, and folding blankets. read more

I had our rental deep cleaned before our final walk through and it was spotless! I honestly don't even think it was that clean when we moved in. Definitely planning on using Valley Clean in the future! read more

Heather and her team were able to get here early and got everything done in the time she said while getting cleaned right.

Really great people all around very understanding and were able to squeeze me back in the next day from original appointment being canceled due to power issues in my home Aerial was very great with communication and working with me. The cleaners as well very professional and nice they left my home very clean overall and I was pleased with the work they did I definitely recommend this business. read more

I scheduled with Valley Clean to clean my home and I was so impressed with their professionalism from start to finish. I had three cleaners in and out of my Home under 2hours and my home is so clean and smells fresh. I will be using them on a regular schedule. read more

I called them based on their reviews. Ariel answered my request quickly. After we communicated back and forth several times. He finally got a time for me to get work done. The cleaning they did is excellent. They made my house shiny clean. Thanks! read more

Really listen to everything I ask of them. Willing to work with me in every aspect. Highly recommend!

They met my expectations and then some! They did so great I'm going to have them come back from now on. They were both so friendly!!

I had Valley Clean come out and do a deep cleaning on our home and they did a fantastic job. If I could rate a higher rating than five stars I would. We will definitely ask them to come back again. Thanks for the great job! read more

They did an excellent job! Very detailed and thorough.. house was sparkling clean. Price was incredibly reasonable also. I would definitely recommend this service!! read more

This is my review of a cleaning done on 6/22/2020. Airell: personable, easily accessible via yelp messenger (a huge plus for people that prefer im/text/email), a breeze to lock in logistics. Price: More than reasonable. Quality of the cleaning: Jessica and Anastasia did an incredible job cleaning our home. They truly went above and beyond. Made the beds, dusted the fans they could reach, cleaned doors, etc. We had just moved in and the previous owners had been there for nearly 20 years. Their cleaning gave the home a fresh start and reset the base level of cleanliness and care. Definitely recommend Valley Clean for all your house cleaning needs. I will take photos of our next cleaning. read more

Ariely worked with our time issues and his crew showed up on time and ready to get started. Would recommend. Will continue to have his team come back every 6 weeks to do a thorough clean regularly. read more

Great interaction with Airell. Easy scheduling. Heather and her team were awesome! Polite, professional, accommodating. They verified exactly what I wanted, and confirmed it was completed. My house sparkles. She even helped me get my cat from under my bed! I will be brining them back soon. You cannot find better!! read more

By far one of the best cleaning companies In town. I recently go by home cleaned by them and they did an amazing job! The owner was a pleasure to work with and his response time was fast. The cleaners left my home looking amazing! I was so impressed! I will definitely be contacting them again. Thank you so much! read more

The team went above and beyond!! I will definitely hire them again. They were friendly and professional. They did a great job cleaning the areas I requested. Great job ladies! Thank you and until next time. read more

Stop looking for cleaners NOW! You found the right one! These guys are amazing! They showed up on time and did a fantastic job cleaning mold off my windows for my rental property. My renter said that the windows look brand new! 30 year old windows. Look new. That's all that needs to be said. I'll be using Valley Clean for all my cleaning needs from now on!! Do yourself a favor and give them a call today! read more

What a great job. Wow, I was super impressed with the work that Jenn did. I really appreciate the appointment from one day to another and she was on time. I am definitely booking once a month. Thanks again. read more