In early June Josh pulled my toilet and snaked the line. In late September another plumber did the…read moresame job. Josh's work was okay. KINDA PRICEY. Josh was over three times the price of the second plumber.

Yesterday was the second time we used Josh and Redwood plumbing. He is always quick to respond and…read morewas able to help us out within a day, which is great because our hot water heater was leaking! Super nice guy and easy to work with. Thanks Josh!

Thermostat for forced air heating stopped working during chilly weather…read more Called them; receptionist got on it right away and was able to arrange for a technician house call that same day! Checked old thermostat as I watched, answered questions. We needed a new thermostat, which he had in stock in his van. Showed me the specs and price on his phone, which I approved. He then installed it and voila! problem solved. Price? Not cheap, but reasonable considering the immediate and hassle-free service. It spared us another chilly night in the house! How that for value?

After the first company I scheduled with flaked on my appointment, they called a completely wrong…read morephone number to cancel, I reached out to Evan's. My prior land lord had hired them so I set up an appointment to get my dryer ducts cleaned. I was told it would be between 10-12 today. Prior to 10am Dylan called to let me know he was on his way. He showed a few minutes later and within a half hour I had excellent air flow! There is a flat charge and trustworthy service! I am so excited to start only running one dry cycle during laundry! A bit embarrassing, but this is how much he removed. Many years of build up, and I have cats... so you know that is mostly from them.

Best selection of plumbing parts locally. Friendly, helpful staff. They are free to offer advice…read moreand share their knowledge.

Folks here know their business. I've gone in multiple times and they always seem to turn my words…read morearound and paint a better picture of my issue than I do. Then they come up with a better solution. From simple projects to serious issues. Prices aren't the lowest but they are local and the best prices around here.

Called for a consultation and ended up getting my entire bathroom checked out, tub fixed, and sink…read moreinspected. Thank you, Bart! He is the man for the job and responded extremely quickly after I called. I was stressed looking for affordable, high-quality, plumbers and got lucky calling Northcoast Plumbing. Definitely check them out!

I had a plumbing issue. Bart came out immediately and diagnosed the problem. Then he didn't charge…read moreme because there wasn't anything he needed to do. Very pleasant and friendly. I will call him again.

Our bathroom sink was not draining. It's been slow but finally stopped all together. Had seen the "…read moreBig Chunks" truck around town and decided to call. OMG! I'm so glad I did. Answered the call second ring! Came the same day. Our home is old so of course it was tricky. But they unclogged the sink and are very reasonably priced. They are my GO TO NOW. 5+

James came out to give us a bid for an upcoming project. He was polite and helpful. His bid was…read morevery prompt and reasonable. His knowledge and experience were greatly appreciated. We will be using him as our go to plumber from now on.

The service was prompt and efficient. Plumber was very professional…read more I would call them again!

I've been using Roto Rooter for 20 years and it's always been reasonably priced. Not any more! Just…read morecost me $99 to teach me to read the yelp reviews first even when it's a business you know and trust. Had them give me an estimate to install a Leaksmart Valve leak detector that I am providing. Their price to install my valve is the same price that I can get the top of the line Moen full system installed through Farmer's Insurance. Location is outside next to my porch so no access issues. Easily an hour or two to install. Double what the job should have cost

If you want your plumbing issue resolved quickly and professionally, call Maples Service! I called…read moreyesterday about a clogged kitchen sink, and the person I spoke with was able to schedule a technician for the very next day. They even provided a reasonable arrival window, which made planning my day much easier. A coworker recommended Seth to us, and he absolutely lived up to the recommendation. He called right on time the morning of our scheduled appointment and arrived promptly. Seth was friendly, knowledgeable, and professional throughout the entire visit. He not only cleared our clogged kitchen sink, but also took the time to answer our questions, offering helpful advice about our dishwasher and other products. Our kitchen sink is now draining perfectly! Thank you, Seth and the team at Maples Service, for the outstanding service. You've earned a loyal customer, and I'll gladly recommend your business to others.

My request was urgent. (back up on both toilets and bath tub) Maple service was here within an…read morehour. Fast, efficient and he solved my problem with a smile. I am very happy. Its nice to know that you can get plumbing help when you need it. This is a company you can trust. From a very satisfied customer in Mckinleyville

Had a wet water heater at my parents house and feared the worst. They got us in immediately and…read morehad resolved the leaking supply line and replaced the inlet and outlet hoses within 2 hours of our call for under $250. Totally worth it. Honest repair.

John the Plumber is one of the best plumbers in Humboldt County. He's booked months in advance but…read morefit us in "after hours" for an emergency. He is very knowledgeable and reasonable. We will use John with any future plumbing repairs.

Worst customer service I have ever experienced…read more I purchased a home in late 2023 and shortly after, my furnace went out during winter. I had the American Home Shield (AHS) insurance and I made a claim and they contacted Redwood Mechanical who they contract with and they responded promptly. The technician was courteous and professional and gave me detailed explanation of what needed to be done. It was upwards of $10,000 job mostly covered by AHS except for some personal upgrades I would pay out of pocket for. The technician told me that he would email me on Monday probably for a grand total. This was on a Thursday. The following week I heard nothing so I called the office and a woman answered and she said she would check and get back to me. I hadn't heard back from her for a few days so I called back and left a message which went unreturned. From that point on, I was unable to get a hold of anyone at the company for about six weeks. I called several days a week, sometimes several times a day and no one ever answered the phone. I left voice messages, text messages, and email message which all went unanswered. During this time period I called AHS and let them know what was going on. They called and emailed Redwood Mechanical twice with no response and my complaint had been escalated to a higher level with AHS. At the six week mark AHS told me that if Redwood Mechanical didn't respond by the next day that they would find an alternate HVAC company to do the repair work on my furnace. The very next day I called Redwood Mechanical and they actually answered the phone. A coincidence that on the final day before they lost the contract they responded to me? I told the woman I spoke to that I had been trying to get a hold of her for six weeks. Her response was that the product hadn't come in yet, she was sick, I think she said she had to take the kids to school, etc. I was like yeah okay but SIX WEEKS with not answer to any of my messages? She admits that they "dropped the ball." They did complete the job eventually and the work was good quality and met my expectations. I usually give people the benefit of the doubt and am understanding when mishaps occur but this was the worst customer service I have ever experienced in my 59 years. I don't understand how anyone runs a business like this, ignoring a customer's call and emails for a month and a half. The only thing I could figure was one of two things: 1. Because I was using AHS and Redwood Mechanical had the contract to repair my furnace, they knew I would be there waiting regardless so they didn't care enough to make a minimal effort to "meet and exceed" their customers' expectations as stated on their website. Just put me dead last on the customer service list knowing I'd be there when they felt like dealing with me. Pretty coincidental that on the last day before losing the contract they responded to me. For all I know, the product had already come in days before but they preferred to handle other jobs first. Or 2. The other possibility is that they just don't know/don't care how to run a business. It's been about a year since I had work done and did not plan on writing a Yelp review. However, a few weeks ago I had called the office asking about type/size filter they had installed so I could get some. She told me she doesn't have the info but would ask and get back to me. And I never heard back from her. So same old same old so... 5 stars for work done 0 star for customer service.

Installed new wall heaters and did a great job making sure they worked! Came back again for a…read moreservice call to fix a small hiccup on one of the heaters. Thanks again!