Brilliant and incredibly professional team at this store. Very clean and the shelves are well-stocked! Fantastic experience and SO glad to be a member now! read more

10/4/25 - this review is for the tire center; in particular the worker there. Although he is alone, and very busy he still is calm, and helpful. Some people would be abrupt or ignore the clientele, not him. Stopped in today to have the wheel lugs retorqued, had new tires put on the car Monday. He working on another car on the lift, he asked me if I could give him a half hour to 45 minutes, and he would do it. I said no problem, if you want me to come back later. Then he said, he's almost done there to give him a couple of minutes and he'll retorque wheels. That's great customer service! He really must enjoy his job, because he tries to get as much done as he possibly can. Unlike some places where they do as little as possible. I only hope the human resources department gets him an assistant before he decides to go elsewhere That would be a major loss for BJ's tire department. read more

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Customer service desk is full of excuses. They work very slow. Attempted to get propane. And there's always an excuse, no one available to fill the tanks, it's raining wappingers location is horrible. You get better prices at Costco's and Sam's Club. read more

Prices excellent. For example, on Cesar tray dog food, I save $1 per day or $365 per year! Deli service is slow. read more

Much better than Sam's Club; huge inventory with lots of choices. Not too fond of the meat department as I find the prices are higher than supermarket sale prices, however, the dairy department is top notch with a great selection of organic and standard cheeses and butters. If you don't need to purchase a lot, or if you don't have a place to store bulk items, you may find that you won't get your moneys worth out of your membership. Some things are actually higher per unit price then in the supermarket or ordering online. But overall, a great place to shop with lots of elbow room, and friendly staff. read more

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The management is horrendous, they create problems instead of resolving them. Let's talk about their shopping carts!!! GROSS! I wouldn't let my dog sit in one of their carts because she might catch a germ. If I put her in a shopping cart I make sure she isn't touching the cart! I wouldn't expose her to such filth, that is why she will always sit on a clean cushioned seat not touching the cart! That is my rule because these shopping carts carry more bacteria than a dirty toilet! That's the truth these shopping carts are dirtier than a dirty toilet, children with wet pee and diarrhea diapers sit in their carts and than customers not realizing it put their produce and food in the dirty carts. I've seen kids sitting in the carts with dirty sneakers that they walk on the streets and pick up the worse germs from human spit - dog feces. I've seen kids jump up and down in the carts with dirty sneakers - dirty feet - dirty hands, etc.. I saw kids eating nuts and chocolate in the shopping cart, nuts and chocolate are deadly to many kids and adults who have life threatening food allergies! I wiped a dirty shopping cart one day thinking it was chocolate, and it was feces from a baby's diaper! That is so gross! Also, children sitting in the carts expose every customer to the Coxsacki Virus. They are carriers of the virus! And, if you never had this virus, look it up on Google! They do not disinfect their shopping carts to protect their customers from life threatening food allergies, Coxsacki Virus, and deadly germs! BJ's management should disinfect those Shopping Carts everyday because their carts are dirtier than a toilet. The Shopping Cart is dirtier than a toilet. They should be disinfected after every use. read more

BJ's Wholesale Club - The Shopping Cart is dirtier than a toilet. They should be disinfected after every use. - Wholesale Stores Near Me - Wappingers Falls, New York

I do love the ability to buy in bulk but not have to purchase huge industrial containers like at Sam's Club. Coupon prices are great. The lines are so bad since COVID. I placed a deli order through the app at 8:20 pm, this being the main reason I was going to the store. I proceeded to the deli and they were closed since 8 pm. The deli at the Yorktown location stays open until the store's closing time. This is very frustrating! Also I wish the town of Wappingers would approve a BJ's gas station, they certainly have the space in the upper parking lot. read more

This is a decent BJs. It usually has everything in stock that I look for at a BJ's. My one complaint here - and at all stores in their chain - is that their produce isn't always competitive in price or quality. Everything else is fine. With their membership coupons, many items are priced even better. BUT... this is also where I do all my Verizon business, at their Verizon kiosk. Going to a Verizon store can be incredibly hectic. There's almost never a wait for service at their kiosk. The staff - not exhausted from talking to hundreds of people daily - and just as eager to earn their commissions - are more than glad to give you as much or as little assistance as you need. I've never had a problem getting the parts or service I wanted here. read more

So unhappy with the service I received. I tried taking advantage of their online ordering process yesterday, and spent about $100 on my grocery order. In the time it took to submit the order (maybe 6 minutes?) the time slot I selected was no longer available, and I could pick it up today at the earliest. Oh well, out of everyone's control and it was the evening. Today my wife was told our order was moved to YORKTOWN because "one or more item was unavailable". Why bother selecting my store if the available items aren't available? When she called customer service, they relayed that "you don't know if somethings unavailable until you confirm the order. At that time your order is sent to the closest store". Yeah AFTER you pay for it. What's equally frustrating is, she was told the order would not be canceled until after we "Failed" to pick the order up, and it would take 5 days for the refund to process. So now I'm buying groceries AGAIN with the BJ's charge, hoping they follow through on the refund. Any sort of credit would have been taken with gratitude (nothings perfect and things happen) but was pretty much all shoulders and a simple "I completely understand, sorry for the inconvenience. I will say that, although the rep was unable to help, she as an individual was very polite. Extremely unhappy. We will be canceling our membership. (The one we JUST GOT. This was our first and only BJ's experience.) read more

Not good. Got an offer for a 3 month free membership. Went there today to enroll and the woman insisted the $55 membership was better and would not give me the trial membership. Why would B Js waste money by sending out those flyers and p I s s I n g off potential customers. read more

Somethings gotta give!! This location somewhat ok could be better! Clean, well stocked but once you get to customer service you are literally screwed!! Long lines!! No one should wait for a return or damaged item. Ask for backup!! read more

I came back to BJs this summer after being gone for 2 years left because the way the employees treated their customers. Prior to that I had been a customer for 8 years. In the three months I was back I spent over $1,500. Now I've left for good I will never return. BJs likes using self serve. So after particular long day at work I had 5 cases of large items things that the belts on handle there was four employees there and they were not busy at all you think anybody come over and help even after I started dropping the cases on the Belt. They could have scaned it all right in the cart and I wouldnt have to deal with that hassle. I went right to the customer service desk and canceled my membership customer service manager was standing right there and said nothing. This store still treats its customers like we're inconveniences to them. read more

Good selection of products for big families or parties/ restaurants. Membership is required for the select few that may not know ( its not free but you can likely get a day pass) . Prices are fair for the most part . Checkout is easy . Place is conveniently located on route 9 with ample parking. Now for the reason i didnt give 5 stars 1 the cafe needs a overhaul. The food sits out too long and the woman behind the counter is somewhat slow ( meaning pace) but polite :) im shocked that bjs doesnt offer onions and sauerkraut for the hot dogs like costco does. These hotdogs are disgusting without that. 2 does this place not give out food samples??? Costco does.. i mean come on now the average customer spends 45 min to an hour in here you dont think theyre hungry lol?? Its a great way to sell a product someone may be hesitant about buying in bulk. 3 the restrooms needed cleaning today - maybe a freak accident but they werent in the best of order read more

BJ's Wholesale Club - Wholesale Stores Near Me - Wappingers Falls, New York

I am just not a fan of these places...although I do go for the occasional deal. I do like self checkout! This club has a deli and a bakery... They claim a tire sevice but it is a Meineke thing and as such does NOT have discounted prices...so buyer beware, you can do much better elsewhere. The bottle and can machines are always a mess with most of them out of order. read more

I wouldn't normally review a grocery type store but I was so disgusted with the lack of cleanliness in their bathroom that I had to say something. So, disclaimer: this is regarding the bathroom only. I think the store is perfectly fine and everyone I dealt with was very friendly and accommodating. That being said, I hate using bathrooms in grocery stores to begin with but I was desperate or they'd have a mess to clean up! I walked in, after fighting with a 100lb door while on crutches, to a lovely blue slushy on the counter and no one in there that it could have belonged to. I went into the handicap stall and couldn't believe the amount of paper towels, toilet paper and ripped toilet set covers all over the floor (pictures uploaded). Now, bathrooms are supposed to be checked every 1-3 hours for upkeep, this mess could not have happened in that time. Also, the two toilet paper holders were empty and a fresh roll was just placed on top of the empty slot. I know BJs can't be strapped for cash so these can't be broken, the cleaner must be too lazy. I thought how many times this roll probably had fallen on the floor and into a wet puddle. Ew. I did my business and walked to the sink to find that "blue drank" still there and more paper products all over as well as an overflowing garbage! Clearly, this couldn't happen in an hour or two. Next thought, look at the cleaning schedule and see when the last time this place was checked. Low and behold not since the store opened. See photo as well. Now, I know that the empty suits up the totem pole probably don't pay much attention to Yelp reviews, but I feel better that this was documented. Maybe I'll link my review to a honcho and let them know how gross this place was. End rant. read more

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The lines are Horrific! I know it's the holidays and covid, but they need a better system. Stood on line for 68 minutes. It only took me 12 minutes to drive there, and 23 minutes to gather my items. You stand in one line that goes to the back of the store and around. You save money here but not that much. When you compare to other places it's literally a couple of dollars and cents. Save time and buy online, goto Walmart. The BJs by my job have a better check out system and even on a busy Saturday I still managed to get in and out in less than 20 minutes. Absolutely ridiculous. People without jobs or off from work can entertain this. I can not and will not again. My BJs card is not doing anything for me but filling my time and emptying my pocket. read more

This company is impossible to deal with online. I Placed an online order and received the wrong product nobody is able to help meanwhile I am out a lot of money. Customer service is non existent you need to wait on line for an hour and a 1/2 to 2 hours. So much for membership privileges. read more

I love this Bj's. I shopped here for 6 years and never once considered stopping. I would travel 20 minutes to do so. I moved out of state or I'd still be shopping here. Everyone was overly helpful. read more

The only good things about BJ'S Wholesale is that they accept coupons and they have a larger selection than Sam's club. However, it's overpriced (the same steak is $2 a lb cheaper in Sam's club), their produce isn't that fresh and it doesn't look that clean. read more

Today I came to the Wappingers Falls BJs Tire Center. I did not have a good experience because after I was quoted for $354.00 I noticed that my bill was actually $467.00 I told the attendance if he remembered that he had just told me the price was $354.00. I acknowledged that I made a calculation error. He did not seem bothered about it. He did not apology for his mistake. Instead, he said that if I did not agree with the price, I should get refunded. Very rude and unprofessional! read more

Bjs is a terrible store, they lack in customer service and their bathrooms are always a mess. Any upper manager I've come in contact with doesn't know anything they're taking about. I've never been so upset about a visit to a store that you have to pay to shop in. I don't recommend this store to anyone. read more

This review is for the tire center and customer service! I recently was in and purchased four new tires for my car and had coupons for free installation! They were put on Wednesday before Thanksgiving. When I got to my appointment the guy checking me and was super rude and told me he didn't deal with coupons that I had to go to customer service. So I did and they had no idea what I was talking about. They proceeded to complain and talk about the rude tire guy to me. About 30 mins later trying to get my installation coupon validated they proceed to tell me that I have to print out the receipt of my tires and that they will not except my email receipt and made me drive to Staples to print the receipt out. After got back from Staples they give me the $60 off however it was ridiculous hassle and they were all quite rude about it. But now for the actual tire apart I picked up my car drove it home and my husband and I used your other car to go off for Thanksgiving for two days. When we returned the front tire was completely flat! I Immediately called BJ's and After the phone rang for about 30 minutes someone finally graced me with an answer. I told them what was going on and that I have just been in and these are brand new tires and that my husband put the spare on and said there was no nail they're like well we can't get you in totally nonchalant about it totally on sympathetic to the fact that I needed my car this week at my daughter goes to school and I have 1 million things to do now it being the holiday season. They were totally unsympathetic didn't try to work with me at all! I then get a call after I hang up with them about an hour later telling me I can come in now knowing that I live 40 minutes away. I remind them that I live so far away and the guy goes oh yeah that's not gonna work maybe I can get you in on Thursday after telling them that I needed to be in Connecticut on Thursday. He says he'll call me back it's now Tuesday he still has not called me back and I've called a bunch times and nobody answers. I ended up bringing the car to a local body shop and they fix the tire for me and informed me that they in fact did it wrong and siliconed a piece together instead of doing with they're supposed to do and ended up leaking air and that's why my tire was flat! So these people are incompetent, rude, and lack customer service and I will never go there again and I will tell everybody never to go there!! read more

I usually only shop at local super markets and I rarely if ever rate a grocery store, but I was so impressed with this store that I have to write this review. I look for sales and use as many coupons as I can to save a little money. Why pay to shop somewhere right? Well I was enticed to go when I got a free 60 day Bjs membership in the mail ( you can get one easily online I found) I entered the store thinking I would have to fight for my free membership but to my surprise the customer service people were super friendly and very informative. They explained the different types of membership very well (there is one that even pays you to shop there!) I ended up just sticking with the 60 day free membership since I have never set foot in BJs before, and the customer service lady told me if I wanted to add more months I would still be eligible for any promotions they had on the membership , she took my picture and off I went. I was surprised with the selection of merchandise available they carry gift cards at a discounted rate, greeting cards are 50% off. Their deli has land O lakes cheese at a fraction of the cost of regular supermarkets and I can combine the Bjs coupons and the coupons I get from the newspaper. Their employees all seem genuinely happy and they are extremely helpful, I can tell they enjoy working there by the colorful decorations I found as I walked to the customer device area. All in all I can really say I have been missing out all these years, I was so happy to find organic and all natural products at a reasonable price that I went back to the customer service lady and asked her to add more months to my membership. ( and by the way if I change my mind it has a 100% Money back guarantee!) I'm so excited to see the new things they offers through out this year! We'll see if I keep my membership! read more

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some of the food is reasonable some are not but that's not why I am writing this review went to b j at around 2 pm Friday 17 of November the lines were long very long after about 29 minutes I noticed a short line went over to the cashier I'm closed then she took the next person on her line ok whatever so I went back to her after seeing that and again told I'm closed we all were waiting at least a 1/2 hour then a new cashier opened and a customer from the isle strolled right up to her with out waiting a second my point is he should have said NEXT PERSON ON LINE but he did not why? because of lack of training and poor management the help in the back area just stood there and watched us only l one person helped put a customers grocery in her cart I wont be back read more