Visit for the first time on a Monday evening the host staff idk if it was a shift change or new training staff. The food was good the waiter was friendly and helpful in making recommendations and suggestions. The ambiance was good just remember if you order a drink or a boba and it doesn't come ask your waiter the waiter forgot mine until after the meal came towards the end. You shouldn't have to pay for something that you never got or received remember you don't give the waiter your card to pay you have to scan a qr code with your phone to pay read more

Came in on Father's Day for a last minute meal. I was able to make a reservation online just a few hours in advance. Our party of 4 was seated right away, unfortunately we ended up waiting over 20 minutes before anyone greeted us. I had to flag down a server to ask who our server was. Eventually she came over and apologized. The experience was uphill from there as the server offered us a complimentary app. The sampler plate was good. I got their Sunday special which was a prime rib meal with starter salad, two sides, and a pizookie dessert for 33.99. My wedge salad was great. The prime rib was fine, although pretty fatty, but it was a good size. The pizookie was a pleasant surprise. We got the strawberry shortcake which came with a sugar cookie, real strawberries and a little syrup and ice cream on top. It was really good and tasted super fresh. It was definitely enough to share after an app, salad, and entree. My prime rib reheated great and it was a good value at 33.99. read more

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45 minutes to get frozen private equity food is diabolical. Not even decent ranch for said frozen food. Disgusting. Never again. Gross. Front hostess can't even greet you. read more

Big place. Lots of beer to choose from and you can do a 4 sampler. Cherry chipotle salmon wasnt bad. Decently healthy. The garlic vegetables I replaced the asparagus with were woefully undercooked and the salmon was pretty dry/cooked past well done. The double chocolate pizookie was delicious. The calamari was great because the seasoning was super salty and flavorful. The aioli and marinara were good too. Not bad all around. read more

BJ's Restaurant & Brewhouse - Beer flight - American Near Me - Orange, Ohio

Surprising to see so many bad reviews here. I came here straight after work for a happy hour work hangout and had a great time! It was on a Monday where there were not many people at all. I got a mocktail that the bartender suggested and it was great! They made me a mango mint seltzer with popping boba! Then we got some appetizers--wings, mac n cheese balls, chicken potstickers, flatbread. The potstickers were good but I wish the random filler that came with the dish were easier to eat. It was the plasticky fried white wisps but if it could've been subbed with a simple Asian slaw, that would elevate the dish. There weren't many people and it didn't take long to get actual drinks (beers, mocktails, etc.) but I waited for more than 10+ min for a water. The first time I asked for one, I didn't get it at all! I thought the taste, presentation were all pretty good and I did like the variety. However, two types of the appetizers we ordered were just out even though it was only 5:30pm. It's a big space with high ceilings and ample parking. Hoping to come back here on a weeknight to get one of their specials! read more

BJ's Restaurant & Brewhouse - American Near Me - Orange, Ohio

I went here with my daughter. It was kind of busy so we sat at the bar. We were never greeted when we walked in as no staff was available to speak, or let us know what was going on. We stood there about 10 minutes waiting and seeing the staff but no came to the front to say anything. Finally we finally just went over to the bar and asked if we can just sit there. It took awhile for someone to come over to us and help us. It definitely appears like they need more staff and help. On the other hand the food was delicious. I had the steak and wedge salad and the steak was cooked to perfection and the salad was tasty. My daughter said her burger and fries were really good and my cocktail was good, but not really strong. I would definitely go back but hopefully at a time when they have adequate staff read more

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BJ's is one of my go-to spots, always reliable. I stopped in for a late lunch around happy hour and appreciated how quiet it was. I got the chicken pizza. They had some great deals, and my server was friendly and attentive. Nothing particularly standout this time, but I always enjoy coming here. It's a solid choice when you want something easy and familiar. read more

BJ's Restaurant & Brewhouse - Entrance - American Near Me - Orange, Ohio

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We stopped by BJ's, already knowing that we'd order the $13 Pizookie Meal Deal. The place was packed with happy people, and we became another set. Our server, Alexis, handled the order with flair and care. My friend and I both chose the Strawberry Fields Salad with Chicken. Perfect choice for a hot summer day. We selected our Pizookies with care: so many choices, only one for each of us today. (We'll be back to try others soon!). I devoured the Personal Salted Caramel, and my friend's Personal Cookies and Cream disappeared quickly. We appreciated the attention by Alexis and really enjoyed the food. What a great deal for $13! read more

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What an absolutely horrible restaurant and a dreadful experience over all that lasted over two hours. Our waiter was so discombobulated. He had a person trailing behind him who did absolutely nothing and said absolutely nothing. It took over three tries just to get the checks right. The food was not as we ordered it, and I have included a photo of the slider that we were served with our appetizer. Everything about this experience and establishment was horrible; and I mean everything. The only thing I could say good about this restaurant with us the restroom was fairly clean. read more

BJ's Restaurant & Brewhouse - Slider from the appetizer we ordered. - American Near Me - Orange, Ohio

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The host had a big issue with us gettin a booth... really !? The place was 75% dead - I'm a tad nervous about this experience. Not a great start especially as I slipped around the greasy as hell floors. Ordered wings - denied - told sorry, out of wings - on a Saturday at 2:00!? Seriously? Our server was fairly solid as was our food. I especially enjoyed the chicken potstickers The host was often not by the stand near the door and in my short stay I saw a few groups walk out bc they were frustrated with the wait. Summary: degrease the floor before someone falls - a lady in heals almost did! Get a better host - maybe the current one could be promoted to "floor degreaser guy"! read more

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Lady at the takeout counter is very nice and gave wonderful recommendations for pizookie flavors - got salted caramel in this picture (which is quite popular) and have gotten oreo prior. I recommend if you're doing takeout, order ahead of time in the app for a scheduled time. Otherwise, the wait could be 15 min or more. For takeout, the pizookie comes a bit flat and really harder than I expected. This could be due to the 35 min drive home, but I suspect that's just how they come at takeout. I took it out of the tin and wrapped it in a wet paper towel and microwaved for 30 sec to soften it a bit, as that's how I like it. The ice cream they have is not bad. Haven't tried anything else on the menu, but the pizookies were ok. Downloading the app gives you a free pizookie reward though! Parking lot available. read more

BJ's Restaurant & Brewhouse - Salted Caramel Pizookie - American Near Me - Orange, Ohio

Great food. Superb service. We had a big party and we were served by two very nice servers. Our food was so flavorful. I chose the chicken power bowl and several in my party chose chicken wings. The lemon pepper wings were better than many others I've tried. We loved the clean atmosphere and the cinnamon roll pazookie is worth returning for. read more

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Honestly had the absolute worst experience here. First asked if we could seat ourselves at the bar bc there was no one at host station and they were like whatever...seriously? Then we sit and it takes about 10-15 min to be acknowledged-- which it was then we should have cut our losses and left but we hoped it would be better. Finally we get a drink. Then we order our food. I order the Thursday night special and all seems ok -- fast forward 35 min and she says sorry we don't have tri tip. Uhm so now what? She says we don't have it so finally we get frustrated and say we will just take my husbands tavern cut pizza to go (it also hadn't came out yet) we wait another 20 min/- pretty sure non of our food had been ordered and finally it comes. Awful service and awful everything -- my husband is too nice and still tipped over 20% bc he paid before he knew I wasn't getting my food. AWFUL! read more

Very poor service! They were not busy but took an extremely long time for food. We ordered dessert and never came and then our waiter acted like he didn't remember us ordering dessert. Interesting that Cooper's Hawk across the parking lot was very busy and I think we know why after experiencing the poor service at BJ's!! The food was fine despite the poor service. read more

The service industry has lost its way. Slow Tuesday night and friends from out of town and I couldnt sit in the bar area because there were 5 of us. The laziness of people today is absolutely epidemic. The lady bartending was pleasant and told us to sit wherever. After waiting several minutes with no service, some guy comes over and tells us we cant sit in the area because there are no servers. He could move us to a table where evidently a magical server could then take our order. This is a nice building and Im sure it has a ton of overhead with rent and utilities but it must be doing so well that $300+ can walk out because somebody couldnt walk an extra 10 feet to where we were sitting. When these places go under, and they will, ZERO sympathy. read more

Food is mediocre. Service is hit or miss. Last time, they screwed up our Chicago pizza. Our waitress took care of that. Good selection of brews and TVs for a sports fan. read more

Been a few times. Food was good but service is not always good. Went with handicapped person. Over 1/2 the place empty. Asked for table or booth but closer so they did not have to walk to far. Was told it would be a 5 minute wait. Ok sat and waited. Host left their post and never came back we waited 15 minutes and walked out. read more

I hate that I forgot his name, but he's Ukrainian and a real gentleman. He's professional and understands how to serve well. Hopefully, BJs Management treats him well. B/c of his hospitality, the food tasted better. read more

Food is average. Service was fine. Prices are absolutely outrageous. $14.50 for a single Tito's and lemonade is beyond out of control. Not to mention the food prices. Whoa! read more

Came in for the first time for happy hour. One bartender for the entire restaurant. happy hour personal pan pizza was ordered by both of us. One arrived hot after 30 minutes and the other was lukewarm.Beer was the MAJOR issue. I had an instant headache after their IPA ordered a Stella which smelled and tasted SOUR! Tried a Modelo with similar results. I have been nauseous since! Poor service but understaffed Mediocre food Awful beer read more

I don't even know if the food would have been worth the treatment I received just trying to get an accessible table at this restaurant. I came in to enjoy a birthday lunch with my sister but was met with the rudest people I've ever met. Will never be returning to this location. read more

We came here on a Tuesday night for the $13 entree+ Pizookie deal and were surprised to see how busy the place was! As such, our waiter was stretched a little thin but he did the best he could. We thoroughly enjoyed our meal (the fried chicken was delicious) and will definitely come back again for this deal. Knocked off one star due to receiving a dirty knife in the silverware. read more

Fantastic food, excellent service, modern restaurant. Our waitress was Heidi R, very friendly and attentive. Staff provided coloring book and crayons for our 4 year old granddaughter. read more

We were a party of two. Walked into the BJ Pinecrest. There were plenty of open tables and booths throughout the restaurant. No one else was waiting for a table besides us. The host fumbled at the computer and then stepped away. So a second hostess stepped forward and asked for our name to put into the computer. She told us it was a 15-20 minutes. We said no thanks. We left. Totally unacceptable in a restaurant with that many open seats. We felt it was intentional bad treatment. read more

They have very poor service. This is my second time here in 5 months. We left last time after waiting 30 minutes for table in empty restaurant. That is same thing. The greeter is a train wreck. Disorganized and not friendly. Sorry, I'm not coming back. read more

Pomegranate margarita was ok, kind do weak! Good tuna salad. You have to wait until 1/2 your party is there to be seated. read more

BJ's Restaurant & Brewhouse - Enlightened Seared Ahi Salad* - American Near Me - Orange, Ohio

I've been coming to this location periodically since they opened 2x the food was good, but the service was very slow, this time around it was the opposite, our server Robert was excellent!! My food- ordered the crispy chicken sandwich n fries, ima retired restaurant manager of 30 years and I'm not sure what the holding procedure was on that chicken but it was luke warm and certainly not fresh cuz the breading was burnt and hard as a rock to the point I had to peel it off. Just to consume it!!! It was bad...I had 2 guests with me, I guess their food was ok, they finished theirs, I had to pick up the check which made me even more annoyed. I had to ask for mayo cuz the sandwich came with no condiments on it, I couldn't imagine trying to eat it without anything on it. I hope mgmt are reading and following up on these reviews, it's a great tool to improve your business!! Take advantage of it. read more

Eh. The food was fine, once it arrived! We visited on a Sunday afternoon and they were not busy at all. The service was very slow and the waiter acted as though he didn't want to be there. The food took 35 minutes to come out (wings, burger, appetizer) and was ok but nothing we'd return for. While we were waiting for our food, two of the workers were out front sledding down the hill in the parking lot while the other employees were standing at the front window watching. I wonder if they had a manager on duty? read more

We stopped on our way back from camping and had a pizza a young lady by Kate and suggested a hot and honey pizza we were un sure so we order 2 pizzas that one and a classic combo. She checked back a couple of times and OMG we should have order two of the hot and honey it was wonderful. Never had a manager stop and suggest a meal for us. Man am I glad she did!!! read more

My fiancé and I stopped in for a drink (or two*) and a pizza to go. Everything else in the area was closed for the night (about 10:30ish) so we figured we'd pick up a pizza from BJ's and head back to our hotel across the street. Took 15 minutes for the bartender to knowledge us, another 5 to get our drinks. At that point I watched two couples sit down at the bar, (which had PLENTY of open seats) get up and walk out. After that we ordered the pizza, which was actually good, however it took 45 minutes at least to get it. The bartender gave us plates, napkins, and silverware since i told him we were staying in a hotel. The old fashioned I had was not very good, all I tasted was bourbon but that's not something to complain about. Needless to say I'll avoid this place next time I'm in town. We could've ordered DoorDash to the hotel and just sat at the hotel bar and got a drink instead. Only giving it 2 stars because the pizza was good. Service sucked and I do not recommend. read more

Food and servers were nice but just for appetizers it took over 40 mins. Better than last time but still lackluster service.

Great place to meet friends and eat! Our server helped us order an assortment of delicious appetizers like ahi tuna, potstickers and avocado rolls. Lemon drop and espresso martinis were just right. We'd come back anytime. read more

Yeah this place is so weird . So I asked the server what do they recommend, steaks were the recommendation. Ordered the ribeye medium rare and it came out medium well after a super long wait for the food, the steak was butterflied. So I sent it back and it came out raw as the server said your meal will be discounted. Asked for the manager and he asked me what I wanted to do. I said I want a steak not raw or well done. Steak came back decent. Bill came back without a discount. I asked for the discount and it was 8$ for steak fucked up 2x and a 2 hour wait. There is a reason for 2 stars. I guess this is accurate read more

You'll grow a beard waiting for a beer here. I've literally had faster flights to Florida than our dinner. If you've ever been divorced, it's like that, but with food. . read more

We dined here on a Thursday afternoon around 230. The restaurant wasn't busy at all but when we walked in, there was no hostess there to greet us. It took about 4-5mins before someone finally came to greet us. We were immediately seated and given waters. Our waitress was very nice. She took our drink and appetizer orders. It took about 20 mins to get the drinks. We all wanted to order their bone in wings because they looked very good on the menu, but we were told they were out of bone in wings! So we had to settle for boneless wings instead. I ordered the wings and spinach artichoke dip as my entree and another person also ordered boneless wings. It took a while for our food to come out. And when it did, the wings and the dip were both cold. I sent it back and was told that they were "reheating and retossing them" that sounded odd because why not just recook them all together! Who wants heated chicken?!?! When i got it back, it still wasn't as hot as i would've liked it but warmer than the first time. The spinach dip really had no taste at all. The chicken strawberry salad and the pizza was the only thing i thought was really good. The drink was also very good too. I believe the slow service is what bothered me the most especially because it was not a busy time! Our table could've been attended to much more and the food all together was just ok with me. Since our hotel is just right outside of this restaurant, i could come back to give it another try but i won't get my hopes up. read more

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They were out of the "shareable size"medium pizzas which means it must be frozen dough. Which is fine because it has always been good. The mini pizza came on that plate instead of the usual pizza pan so it got cold quickly. I completely understand the cost of everything now so I get that everything is more expensive but it honestly wasn't worth the $15 price tag. I ate one piece and brought the rest home to heat up later. The pizookie was really good; the cookie was thinner than the last BJ's I got one at. The fish and chips was better than it looked. The fried couscous mac n cheese didn't sound good on the menu but it was actually very good. The waitress was attentive. The restaurant and restroom were clean and plenty of parking. We came on a Sunday afternoon read more

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The host wasn't friendly, was "huffing" while getting menus and never made eye contact. The restaurant wasn't 1/4 full and and it took 20 min to get a beer and mixed drink. The waitress was wonderful and the food, ok.​ read more

I love BJs but this location just takes a really really long time to get food out as well as seat people. My friend and I went a little while ago when it was essentially empty and we had to wait a good 30 minutes and then another hour and a half for our food. The food is great, it's a childhood favorite of mine, but I would make sure to shell out a good amount of time if you were to attend this location read more

Maybe just short staffed or inexperienced cooks. Ordered an appetizer that we never got! It happens. But then my chicken dish was served on cold black beans and rice that wasn't completely cooked. They did replace it but I think the managers comment when she asked what was wrong and we explained about the rice undercooked and suggested she just look at it she responded with attitude. Many other restaurants in the Pine Crest area. The sparking Sangria was great! read more

BJ's Restaurant & Brewhouse - Sparkling Raspberry Lemonade - American Near Me - Orange, Ohio

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Cleveland is not working out this far. I sat down and 5 min later asked if I wanted a drink and ordered one. I asked for a second to look over the menu and decided I wanted potato skins. It's been awhile so I figured why not. Came out fairly quick. Just we're gross! Worst ones I've been hard to be honest. I've had better in dive bars. Then the table behind me asked if they were ever going to get service and two waitresses blamed each other for not taking care of them. It's not like the place is packed and I understand why. The service is awful!!! read more

BJ's Restaurant & Brewhouse - Potatoe Skins. - American Near Me - Orange, Ohio