Excellent place to get glasses and exams. Dr Fung is very friendly and professional! Nicole the…read moreassistant and Mya the eye glasses tech were great to deal with and professional! Thank you for being such a great place and caring about your patients!

Been coming to see Dr. Sienko for about 10 years. Great office staff that is very diligent and…read morecaring. Dr. Sienko always takes whatever time necessary to care for you. The eyewear center is convenient and not a hard sell. They obviously know you can get glasses elsewhere for less but you don't get the service and follow up you get here.

Changed policy. Now they bill your medical insurance for all visits to collect a copay…read more Unscrupulous policies now. They bill your eye insurance and collect a copay. Unacceptable. They have been reported to EyeMed and my medical insurance company. Currently talking to DPH about the issue

Place is pathetic..I over paid on a co pay by 80 bucks clearly there fault that they…read moreacknowledged...I made numerous requests to get refunded. No response back at all I'm a customer there but that don't matter...the lady in charge of that stuff won't ever answer me back ...bad business

I have been seeing Dr. Caliolo for about 20 years. She is one of the few doctors I have seen over…read morethe years who actually cares about her patients. The office staff always greets me and is very pleasant. Eyes are very important to me and I have complete confidence in this doctor and the doctors she has referred me and my family over the years. My husband has a serious condition and was referred to an excellent specialist. My elderly mom also has a serious eye condition and was referred to excellent specialists. Sue has been helping me choose frames that are both attractive and comfortable. She accurately measures and fits the glasses. I love this office. I can't understand the negative reviews. Sometimes you get the attitude you give. No one has ever been rude to me. Only time I was referred to another doctor was when my family or I needed care this office could not provide.

The office staff are very rude. They call and cancel your appointment noting that it is a medical…read morevisit, really? What do you go to the eye doctor for? Don't they read the chart? Then when they send a bill and you have proof that the balance is not correct, they get "not happy" and a few days later cancel your appointment and say they will refer you to another doctor?? Why?!!!

Staff is amazing. I must havetried on 30 pairs of glasses till I found the perfect pair and they…read morewere so helpful and patient...thank you

Unprofessional, my family and I will not be coming here anymore. The lady that orders the frames is…read moreunprofessional and assumes without knowing, saying out loud that my son "purposefully" broke the nose pads because it's a "trend" it made my sons & I feel uncomfortable, I didn't appreciate how she made us feel an for that I'll give a 1 star. Do Better

Dr. Dawson and her staff are extremely helpful and kind. I was given an appointment last minute and…read morewhen there was a mix-up about participation in a vision club program from another company, Dr. Dawson agreed to honor discounts that were promised me by the other company. She owed me nothing as a new patient from out of state but she helped me out anyway. The exam was thorough and careful and Dr. Dawson really took her time to make sure I understood everything she was doing. I highly recommend this location.

Phenomenal Eye Center. Exceptional staff, lovely group of people. Everyone in the office is very…read morewarm and welcoming. Dr. Conrod is an A++ Doctor, He is very reassuring and thorough.

I needed a yearly eye exam along with new contacts and glasses. They're about a half of a mile away…read moreand I decided to give them a try. The plus side: The office is very friendly especially the woman at the front desk. They had a great selection of frames including Coach, Versace, Calvin Klein, Ed Hardy and a few other designers. Prices were a lot better than your Lens Crafters or Pearle Vision stores. My appointment was at 3 and they took me at 3:02 so there wasn't a huge wait. Dr. Conrod was extremely personable and polite and explained my many options for eye care. The negative: The tech or whomever that I first saw was really rude and possessed the listening skills of a toddler. If I have to explain to you multiple times in a five minute conversation that I mainly wear glasses and rarely wear contacts and I want to wear contacts daily and use my glasses as a back up, you really are not listening to me at all. It's frustrating to be a new patient with a new provider and have the staff treat you like you're stupid and you wouldn't possibly understand your own eye care or eye health. In a similar vein, the woman at the front desk gave me the fifth degree over my insurance plan, corrected what I said and then ended up being wrong. However she, unlike the tech or whatever, apologized and corrected her mistake. Honestly? LISTEN TO YOUR PATIENTS! If it wasn't for the doctor himself, I would have gone elsewhere. I'm hoping that when I go back to for my contact lens follow up, I have a better experience.

I had a really good experience at the Walmart Vision Center. Dr. Mark Calixte was professional,…read moreanswered my questions during the eye exam, and I found him to be a kind and caring man. The support staff were excellent, from the receptionist Lorna in the doctor's office to the eyeglass staff in the Vision Center, Cheryl, Kenny, and Danny. Cheryl even saved me money by her re-checking of my insurance plan. Kenny and Danny did a great job ordering and fitting my glasses. Overall, a very pleasant experience and I would go there again.

Excellent service and professional staff & environment! So convenient to the Cheshire/Hamden…read morecommunity

As politely as I can say this.....never, EVER again!!!! Last 6 months have been so difficult…read more Insurance issues. They never bothered to submit to insurance (never told me) and when I was due to pick up glasses they told me I could get the frames now and the lenses in a year! Of what benefit is that? It took an entire day for ME, without their help, never disclosing they failed to submit to insurance and were deceptive about ordering glasses three weeks prior, to straighten this entire mess out. An unbelievable nightmare. They finally submitted to insurance and immediate coverage of course but I had to wait an additional three weeks for glasses to come in for a total of six weeks unable to see. They never offered to expedite. Then the glasses come in and I can not see a thing through them. I was told to keep wearing and get used to them. Could NOT see. Had horrible headaches from straining to see. Then the final visit for a lens prescription change when the frustrated doctor changed the exam lenses so fast that vertigo was brought on snapping at me "which one you see better" and my ability to answer because I could not either. I just guessed to stop him from snapping at me. Finally I could not take it anymore, gave up, left in tears NEVER to return EVER again! They were good upon initial opening. Now it is incredibly difficult and I truly do not want to leave this bad review but hopefully the Dr and the VERY, VERY rude staff will understand there is very real problem that needs to be addressed. Customer service is horrendous. Horrendous! Now I know why. If the doctor is snappy of course the staff would be the same and incredibly incompetent as well. I hope they can fix their issues, I truly do. As long as nobody messes up they are adequate however if there is an issue you are in for one heck of a long, impossible nightmare.