I ordered from this company a while back and had great results....HOWEVER!!!!! The last order was…read moreincomplete. I had written emails and rec'd a reply from John Hutchinson, that the items had been sent to the warehouse late and I could expect them in a week....that was in July. It is now the end of August and I don't receive email replies and the phone number for the company says it is no longer in service or has been disconnected.

I had an appointment with Dr. Todd for new contacts due to a problem with my current prescription…read morethrough my previous doctor, so I arrived at the appointment wearing glasses. Dr. Todd is the caricature of a doctor who will talk down to you and tell you what you have to have regardless of what you are telling her you want and need. I know better than she, that cataract surgery is in my near future, but she felt it was her duty to lecture me non-stop on how I need to stop driving and that I am a danger on the road, forgetting that she was testing my eyes without my glasses. Wearing contacts or glasses I see very well and have no problem driving. At one point Dr. Todd even said to me, "If you were my mother, I wouldn't let you drive". All i could think was, goodness help me if she were my daughter. It wasn't until the next day, when I went online to order my contacts that I found she actually wrote a prescription for glasses! Again, doing what she wants, not what I want. NEVER GOING BACK!

I would have chosen 0 stars if that was an option. I was a patient for several years of Dr. Todd…read more In the fall of 2023 I experienced some flashes in my eye sight and made an appointment to be seen. They charges me a copay of $161 even though I told them that my copay is $15. Then they added a test with one of the machines that I would have had to pay for out of pocket - when I declined they told me that the already processed the insurance for it - I told them they better cancel it. Fast forward to May of this year - I had some blurriness in one eye and felt it warranted an exam - they refused to fit me even though I described the symptoms. Fortunately Dr. Salem at new insight was able to get me in immediately and diagnosed with me a retinal detachment for which I needed immediate emergency surgery. I would NEVER go back to MYEYEDR.

Had a good experience here. The tech (Susy) was efficient, friendly and made me feel comfortable…read moreimmediately. Dr. Strebig was amazing. She took her time with the exam and explained every question I had in detail. Definitely recommend.

I've been a patient here for 2 years and I adore them all. The front desk is lovely as are the…read moretechs and the Dr. I have zero complaints. They are thorough but quick.

I wish someone had warned me about the amount of time a regular eye exam takes in this office…read more Three (3) hours. I sit and wait and hear patients asking the front desk personnel about the three hour appointment and they are told "each appointment takes three hours." Those of us seeing the doctor (once the assembly line techs are done with us) on our lunch break cannot afford to stay for three hours. Actual time with the MD is about 15 minutes. So that is a lot of waiting and patients guess we are being double, if not triple booked. I have seen patients fall asleep in the waiting room. Do not be talked into their highly overpriced eyeglass collection! Just another money maker for the corporation. You are better off getting your prescription filled elsewhere. There will be a sales pitch the first appointment though. They prefer wealthy patients so that is their preferred target pool. There is no point in mentioning the billing office but be prepared for them to be inept and you the victim of their ineptitude. Never have I witnessed so much lying in one place before. No one told me, so I am hoping my taking this time will give someone else a chance to reconsider this very, very corporate type office.

The worst experience with Dr. Nguyen. I accidentally put nail fungicide in my eyes instead of my…read moreglaucoma drops. Called office, was told twice that the doctor would call at the end of the day when he finished seeing patients. Fortunately, called my primary care physician who picked up my call immediately z

I had the 1.5 hour relaxation massage recently. The place is really nice! The massage room has a…read morenice vibe. Heated table (ahhh) a fireplace, and a cool ceiling with gauzy drapery. The massage was just what I needed. I saw Gayle for my treatment. She was great. Just the right amount of working out the knots and relaxing massage. Gayle also is a reiki practitioner. That part was really cool. I'm looking forward to another session!

I am a chiropractic, athletic trainer, and strength coach. I have been to a few massage therapist…read morebefore but wasn't satisfied, then I found Dave. He is a great therapist, he listened to my complaint, did a posture analysis, understood the sports I recreationally play, and told me his treatment plan before he gave giving care. He then retested my range of motion and pain immediately after he was finished. I would highly recommend for anyone seeking results. I wish I found Dave earlier.

I've been going here for a few years now and everyone at New Insight is Wonderful! I've never had a…read morebad experience. They are professional yet friendly. Dr. Villacis is and Dr. Germain are both kind and attentive. They listen to my concerns and always take their time to give me the best possible results. My daughter just went yesterday. It was her first optometric visit ever and she was very pleased with the service she received. I tell everyone about New Insight and highly recommend them!

My recollection is that I was rushed through the eye exam. Also, the Doctor was very condescending…read moreand would not listen to my concerns about my eye care. I stopped going there.

I have been using Dr. Ulc for all my eye care needs for the past 20 years. Very attentive. Great…read morestaff. I would highly recommend him.

The doctors here have always been so kind and I have always had a great experience here. Most…read morerecently I needed to get new glasses because of an updated prescription. I procrastinated and waited to get them two days before I went on a long trip. I asked if there was any way I could get them the next day but they said it would take at least 4 days for the glasses to come in. I dropped them off anyway but the next day I got a call that they were ready for pick up!! It was so kind and helpful of them to rush the process. Thank you to everyone in the office!

I have been seeing Dr Filchak for 8 years now and have absolutely no complaints with him…read morewhatsoever. He is courteous, professional, and confident in his exam. However, since the sellout of the practice there have been changes in operations of the business that are concerning. There are repeated reminders sent to your email and text telling you your exam is due. The reminders are relentless in time and do not stop until you shout out to staff to remove them. The staff seem to lack a certain professionalism in the fitting of glasses and appear to be more concerned with telling one how good they look rather then checking on fit. When picking up glasses they no longer have you read anything to double check if they are appropriate for you and you are no longer given eye care washes via spray for cleaning.

Very rude and cold...I was very shock at his behavior and disrespect..will never go back there…read moreagain..

Everything was ideal. Liz and Dean took the time to help us find exactly what we were looking for,…read morefound a great price and worked with us to expedite delivery in time for a special event. They kept in touch, and let us know exactly where things were at in real time. Delivery was also perfect. From start to finish, it was a great experience. I would highly recommend Middlebury Furniture to everyone. I'll be back as well!

Decent selection, don't expect much from the "movers" they'll hassle you and your friends to do…read moretheir job.

Wonderful eye doctor! Very thorough and professional and really nice staff. They fit me in the day…read moreafter I called since I had a concern. So happy to have found them!