I have been using Dr. Ulc for all my eye care needs for the past 20 years. Very attentive. Great…read morestaff. I would highly recommend him.

The doctors here have always been so kind and I have always had a great experience here. Most…read morerecently I needed to get new glasses because of an updated prescription. I procrastinated and waited to get them two days before I went on a long trip. I asked if there was any way I could get them the next day but they said it would take at least 4 days for the glasses to come in. I dropped them off anyway but the next day I got a call that they were ready for pick up!! It was so kind and helpful of them to rush the process. Thank you to everyone in the office!

The eye doctor was very thorough. I was very impressed. The eyeglasses brands were extensive. If…read moreyou want to stay with your old frame, then that's okay too. They were very pleasant. Found my new place. Thanks.

Omg this place is a hidden gem. Staff was so helpful, quick and efficient. There frame are to die…read morefor. I have husky d and when I tell you the selection is everything! I mean EVERYTHING!! They also have different frames to choose from in storage and willing to show you different colors of The frames you choose. They are awesome.

From the owner: "Waterbury Vision Center is full service eye care center offering eye exams and high-quality…read moreeyewear. The on-site licensed optician has the knowledge and skills needed to help with the selection of lenses and frames. Our facility provides eye exams by a qualified optometrist and eyeglass frames, lenses, and coatings. Waterbury Vision Center provides custom eyeglass lenses that are produced in-house, resulting in a quicker and more cost-effective service. Most lenses are ready the same day! We take pride in providing the best service for every patient. Please call or walk in."

My doctor was very nice. I had Dr. Tichy and his eye exam was painless. He took the time to explain…read moreeverything he was doing and why certain tests are done. What I didn't like about this office was how much they push sales. When I was getting fitted for glasses I just wanted to get what the insurance would completely pay for-which was one pair of frames on the rack. I didn't want any of the extra add-ons or insurance and even after saying no it was continuously repeated to me. I get that it's their job to sell but if I say I don't want it, I don't want it. I also had retinal imaging done while I was there and I was informed that it wasn't covered by the insurance, it was a $30 charge. I had it done and as I was sitting with the optician my break down of benefits that she had in front of her very clearly stated that retinal imaging was covered under my plan. They still charged me and said that they will bill my insurance for the procedure but it wasn't a covered service. I later spoke to my insurance and they did confirm that the break down of benefits was correct and that I shouldn't have been charged for the imaging. A few days after the appointment I called my insurance to make sure that the retinal imaging was billed, and the office left it off the claim. The office in turn lied when they said they would still bill my insurance. The office staff also gave me a problem when I asked for my pupillary distance and my frame measurements. I understand that they want the patients to order frames through their office, but in the event that I need to replace my glasses, I will not pay the hundreds of dollars when there are much more affordable ones online and a much wide seThe patient has every right to obtain their own information and the office can't withhold it for their own benefit.

Professionalism as well as Covid 19 adherence was magnificent…read more REVIEW DESCRIPTION My husband and I have been patients of Dr. Bonnanzio's for years. She continues to display the utmost professionalism, expertise, honesty, and if needed empathy. We always leave our visit knowing she has the best interest in the well being our vision. Additionally, the staff is and always has been fantastic. "Moddi" continues to be an expert in helping us pick out just the right glasses for our face frame... We were extremely apprehensive to attend our visit during Covid 19, as I am an OSHA Safety Trainer as well as an Educator in Infection Control Practices, I unconsciously watch to see if everyone is following guidelines. Needless to say, this office practice was spot on and received a 100. The door was locked and only patients who had an appointment were allowed to enter. The entire office was immaculate, seats and touch areas were immediately washed after use. Masks all worn properly, hands washed, touch surfaces such as countertops were washed, glasses that were tried on were sanitized, equipment washed in front of us prior to use. Thank you to Dr. Bonnanzio and her entire staff.

Front desk staff are very rude. They talk openly about other patients. My last visit they were rude…read moreas usual and were telling crap about another patient until Dr Kline came out from the back to talk to a medical sales representative, at which point they were as pleasant as could be. Have an issue with billing and the woman who does the billing is just as rude. Every year we go we mysteriously have a credit owed us. She always claims it's the billing from corporate in some other state. If the doctors and especially the gentleman in the optical department weren't so professional we would be going across the street again where Dr Marciano came from

So after my appointment I had lost my prescription to the contacts I called the office to see if…read morethey can reprint the CONTACTS prescription mind you I cant see up close too much so I assumed they had printed the correct one. so I submitted it to an online contact company, they normally call the office to verify the information is correct which means someone from the office verified the wrong prescription, I had an appointment with them today and the Dr was dismissive, I never went to get a new paper with my prescription I went to see who was responsible for giving the online company the wrong information but he just basically said your all set see you next time, I was left confused and just walked out, while I explained to him his staff made an error he quickly finished up printing a paper gave it to me a shooed me away. I will not be returning to this location, some of the front desk ladies are rude as f*ck. Best belive i will be writing this same message on all the platforms, CAUSE THIS IS BULL still don't have the write prescription same old contacts and no one here gave 2 f*cks about my problem, stupid staff member gave them the wrong prescription and now I'm f*cked with contacts I cant even see with.

I started going to Dr Deluca because my former Optometrist stopped taking my. insurance. 10 plus…read moreyears later I do not think I would change regardless of insurance. He has always taken time to explain every aspect of your care. When I mentioned having a stoke since my last visit he really bore down with questions and tests to make sure that it did not impact my vision. I am not an expert but Dr Deluca seems to have the latest technology to assist in making a diagnosis. It is important to note that he uses the technology to assist in the diagnosis rather than to make the diagnosis. It is the time he spends evaluating the tests, in your presents, explaining the results for which I am particularly grateful. Dr Deluca recently split with his former partner. I think it says a lot that the entire staff elected to remain with Dr Deluca. I can't say enough about the staff. From the women at reception, the women that assist Dr Deluca, to the men and women that fit and adjust your glasses. They are all top notch. Caring, informative, and above all expert at their jobs I would also like to mention that Dr Deluca had to "fix" the two prescriptions I had prescribed by his former partner. Bottom line. I recommend Dr Deluca without reservation. Please feel free to email for confirmation of this post

Dr. DeLuca and Dr. Marciano are truly 2 of the best optometrists in the area. We left the state 2…read moreyears ago but we still make the 800 mile trek from South Carolina for our eyecare. We don't think we can get the same care anywhere. The office staff is as wonderful as the doctors! They are very professional as well as approachable. Any questions you might have during the exam will be answered. They are always very accommodating when we need an appointment and thankfully we've never needed emergency care but we do know other family members who have been in that situation and they were seen immediately. You can't find better eyecare!

Would never go back there. First they tried to make me pay for my glasses. saying my insurance…read morewouldn't. Even after me telling them that I've had the same insurance for years. And then they added things to my glasses without asking me if I wanted to add them. They wouldn't even take the time to call the insurance. I had to do it myself. Then they told me my glasses would be ready in 10 days. 21 days later i call them to see what's going on just to be told my glasses were there. So how long would they be sitting there if I didn't call. Never apologized for the mix up with the insurance. Never explained why they never called when my glasses came in. Just all around failed.

Staff is courteous appointment on time - price is good - except after two tries I see better with…read moremy present glasses - First time was told you have to get use to new glasses - had them a couple of hours took them back - Dr. checked them said they where good - but I could not see! Remeasured and reordered glasses. Went to pick them today still see better with present glasses- Would not give them another try at it. They refunded my money without a problem. Would not recommend Naugatuck My-EyeDr.