Went here for Valentine's Day 2025. Reservation was for 7:30pm, I arrived early to check in (about 7:25pm), was told it would be about 10 minutes before my table was ready, no worries at all, as the restaurant was clearly busy and I was early. Several other couples were also standing around waiting for their tables. I thought nothing of it and my partner soon arrived at around 7:35. Still no seat, but I was told it would only be a few more minutes by the hostess table. However, at 7:45pm, our table was still not ready and we were just told to wait. We were not seated until 8:00pm, and only after we told the hostess we will leave and want our money back (dinner was prepaid for Valentine's Day) if we were not sat. We later learned through conversation that the first reservations for the evening were extremely delayed and late due to weather, and instead of seating those who were there on time, the restaurant had everyone wait. Another couple we spoke to had also waited 30+ minutes after they arrived on time for their dinner.
Our waitress was great, she was clearly trying her best to serve us quickly and checked in with us several times. She even recommended a bottle of wine, which was a great addition to our dinner.
The dinner itself was a mixed bag. The food was well cooked and tasted great, however we had multiple delays to our courses and were brought other tables' orders several times. For a pre-fixe menu, I do not understand why the delays and these mix-ups happened. There was a clear breakdown in communication amongst the staff, and it impacted various parts of our dinner. I received my second course and we had both finished it (we were starving after the long wait for seating) and had corrected two separate waiters who brought us the wrong food by the time my partner's second course arrived. Luckily, we took the opportunity to have great personal conversation and make the best of the long wait times between courses. Dessert was fantastic.
For a pre-fixe menu dinner for 2, a near $400 dinner (not including the wine, which was almost another $100), I was really disappointed with the service we received. I completely understand that unforeseen weather can impact people's arrival and that busy nights can make things difficult, but it seems a bit backwards to "punish" those who arrived on time with a 30+ minute wait and not offer any type of consolation for their wait. For a pre-fixe menu, there were an unreasonable amount of delays to our meal. I was very excited to eat at Bistro Monadnock for Valentine's, but after this experience, I would be hard pressed to ever recommend this locale to anyone I know. read more