After a really bad experience at another lumber company, we had a fantastic one here…read more We were looking for replacement hinges for our kitchen cabinets, but the company no longer makes the same ones. Moses spent close to an hour making calls to track down what we needed, even though he knew it wasn't going to be a large sale. In addition, he gave me a hinge to try, but didn't ask for any payment. He actually said to try it, and if it fit then come back and pay for it. If not, just bring it back. Moses was pleasant, courteous, knowledgeable, persistent, and respectful; these are positive qualities one rarely finds in an associate at a home improvement store. We appreciate the difference. This is what service is all about; he understands that when we need to make a significant purchase, we will come back to him because of his attitude with this insignificant one. Well done!

I just stopped by the store to buy/order shingles for my older house. The salesman at the counter…read moreassured me they did not have what I needed, could not order it and could not suggest anywhere I could look for it! My first time in the store and I am about to build a 12x30 deck and planned to buy all the material from them as recommended by a friend. Sadly, I went to Home Depot to get what I needed. I am not a professional but I know how things work and would have been happy to pay whatever I was told was the price. I hope he was having a bad day but I will not return!

Located within a convenient distance for me, and always have what I'm looking for, along with…read morehelpful advice on products I wouldn't know about. (I'm a homeowner, not a professional).

I discovered Kirley Masonry last year when I needed to order more wood pellets. I had used 4 tons…read moreof pellets by early February. It was one of the coldest winters I can remember, we had that polar vortex and as a result wood pellets were in short supply. People were stealing split wood in NH. Other pellet dealers who I had been doing business with for years were rationing out only 10 bags of pellets as their large shipments came in. They said they didn't even know when there shipments were going to arrive and that I'd have to come and pick them up on a first come first serve basis. I heard it was total mayhem. This is just not how you treat your customers. When I called Kirley Masonry I spoke with Eric and I asked if I could order pellets, his price was fair, he said how much do you want? I said a ton, and asked about delivery he said, sure no problem, he just needed a deposit to place the order and he'd deliver them to me next week when his shipment came in. He was true to his word, the following week Joe came with the delivery truck and forklift. He placed them exactly where I asked him to without any difficulty. I was very impressed. I called Eric to personally thank him. This summer I called Kirley Masonry for a good stove cleaning and tune up of my Harmon XXV because they are a Harmon dealer and I wanted to give them my business. It started making some loud noise last year. Joe came out and immediately noticed a problem with my pellet stove, he called it "sticky stove syndrome." He said he would try to have it covered under a manufacturers defect. They had to call Harmon on Monday and order a few parts. I asked them to go through it and see if there was anything else that needed to be replaced. Last week Joe and Tim came and picked up my stove at the exact time they said they would. So at 11AM they loaded it up, brought it back to their shop and worked on it late into the night and early the next morning. At about 10AM they were back! They got it installed and fired it up quickly! Joe said there was another part he had to replace that wasn't covered under the manufacturers defect but I was more than happy to pay for this repair, he said the chain and the gear set would need to be replaced in about two years so he definitely saved me some money. It's running like a brand stove now. We were thrilled because this is currently our only heating source, they took a lot of our stress away. You just don't find this kind of customer service every day. I highly recommend doing business with this company. I look forward to doing more business with them, this winter I scheduled a couple tons Okanagan Douglas Fir pellets to be delivered and trying this new premium pellet they sell in the dead winter. Many thanks! Keep up the good work!

There is NO better place to purchase your wood pellet stove. I bought mine from Kirley in 2004…read more This morning I had it serviced, and it looks and works like a brand new stove. Kirley had all my information from 20 years ago, they stand behind what they sell, and their professionalism is outstanding. I'd give them a higher score if I could. Thanks, Kirley!

We moved to Attleboro last year and found this place only 5 mins down the road when we we needed…read moresome painters tape and rollers to finish what we were doing to the house. This is not your typical hardware store, and it is definitely geared more toward contractors. Either way, that had the few things I needed without running to Home Depot another 20 mins further away. I waited in line for 10 mins while they helped out co tractor customer order supplies, only to be treated rudely when I only had card to pay with. Like this is 2020 (2019 at the time) and you have the Visa/MasterCard logo on the door. If I'm inconveniencing you by paying by card, maybe you need to update your business. Either way, this place is right around the corner, and we probably would have shopped here more often if I didn't get attitude when I checked out, now I'll be taking the further drive to Home Depot from now on.

Customer service has been horrible since I was a kid. I went there recently to purchase metal…read moreroofing. I was with my kids and when we left my oldest (7) looked at me and said dad that guy really isn't nice and doesn't care about people. He's miserable. I called back to order roofing material after I saw what I needed. He told me I can't take an order I'm to busy, I will call you back. I never received a call back and never was able to order anything. It's amazing people still give this guy business. I know I'm not alone since my 7 year old watched him talk to a builder this way. Stop going here and supporting a person who doesn't appreciate people supporting a local business.

Always a good option to stop for paint and painting supplies or landscaping tools and goods…read more Great location near other retail options as well. Staff is very helpful, even if you're there near closing time. Friendly and knowledgable.

What a wonderful lady Debbie was helping my daughter and I spiff up our new home with a fresh coat…read moreshe made great suggestions and was just simply fun to talk too. I hate hardware store it can be overwhelming but she made it a really natural and fun and exciting for both me and my babygirl thanks Debbie!

Wow. Honestly, I had no idea what I was doing when I walked into J & J - I just knew I needed some…read morestone for the border of our property and some small gravel for a new patio. Kevin took me under his wing and explained everything, from what certain stones are typically used for to how some of them are man made (I'm a curious human). I got what I needed that day, made the order for delivery and went home happy. As they say, man plans and god laughs so of course I needed to move out the delivery - so I called them up and spoke with Gyda. What a pleasant woman! She was friendly, helpful and flexible. Even if there were cheaper places for what I was looking for, I'd go to J & J in Rehoboth.

I ordered "screened loam" from this company. I wanted it for my gardens and top dressing my lawn. I…read morehad 2 yards delivered, $220+. It was raining, off and on, the day they delivered it, therefore Zi did not get a good look at it. I covered it with a tarp as I was working the following day. I used my wheelbarrow. The first load had me questioning what it was that they delivered. I filled the wheelbarrow again and spent more time picking sticks, over 4" in length, prices of wiring, glass. I filled a bucket with the junk I pulled out of it. I also noticed this "loam", seemed to be more of a sandy mixture. I attempted to reach out to J&J to ask if they "mistakenly" delivered the 50/50 mix instead of my screened loam. I sent a couple emails and something via messenger and I never received a reply. What they delivered seemed more like backfill from a construction site, this was not any type of good loam. I finally got someone to get rid of it from my front lawn as it was not usable. This was a waste of over $200 and they have a complete lack of customer service.

I don't know about you, but I always prefer to shop at a place like Dewhurst Lumber over a big box…read morehome improvement store like Lowe's or Home Depot. I suspect this is mostly because it's easier to get a little help when I need it, and because those big box stores are just a little too big! I'm not going there to buy something really elaborate like a new kitchen, or a suite of appliances, it's usually for small stuff like paint, or dowels or something, and I really don't need all those departments. Dewhurst Lumber does not disappoint. They've got virtually everything you need when you're moving or home improving, including East Bridgewater town trash bags! I went in there today for our family's third stop in since we moved to the area, and they were helpful, quick, and inexpensive. So far we've stopped in to pick up one of those dryer hose ring thingies, once for the rental of a carpet steaming machine, and finally, for a little paint and some supplies. The only tricky part with shopping at a local lumber spot like this one is the hours! If you find yourself in need of something immediately essential- like a plunger for your toilet or something- after business hours, you'll probably be headed for Lowe's in West Bridgewater instead! Personally, I'll do my best to shop 9-5 at this locally owned, family run, small and friendly store!

Great place and the nicest people! My first purchase here and the staff couldn't have made it…read moreeasier for me. The price is right, too! Sincerely, Paul Murphy

Great small family owned store. Customer service is always top notch. Need Benjamin Moore paint,…read moreorder online and the staff here will prepare the order and have it waiting at the register. Why wonder through a big box store? Have questions? The staff is always ready to help.

Don't go here. Go anywhere else. My husband was starting a flooring job and they apparently were…read moreclosing and kicked us out even though it was still open for 25 minutes. This was before Covid. They were just rude. I'd rather throw my money down a sewer than pay for something here!!!!!!

Don't know why this store has low star rating. I've had nothing but great service. Very helpful…read more Employees obviously like working here and I've returned to the store a dozen times.

Lowe's Plainville, MA - Avoid for Custom Kitchen Projects…read more I hired Lowe's Plainville for a custom kitchen cabinet order, and it's been a nightmare. The cabinets (Diamond Cabinets) arrived with visible defects--splitting seams and separated miter joints. A base cabinet was designed at the wrong height, throwing off the whole alignment. This wasn't an installer error--it came directly from Lowe's kitchen designer. Customer service has been just as bad. I was charged for items I never ordered or received, and only got a refund after threatening to file a complaint with the Attorney General. After waiting two weeks for a Diamond rep to inspect the issues, the appointment was canceled 15 minutes before with no clear reschedule plan. Months of back-and-forth with the kitchen designer, department head, and store manager --and still no resolution. Bottom line: poor quality, poor design, poor service. I would not recommend Lowe's Plainville for anything custom.