We had a horrible experience with this company . They asked for all payment upfront . Should have…read morebeen first red flag . If it wasnt covid would have walked away . Make sure to get real solid references. We just had an absolutely horrible experience the owner said he doesnt get involved in day to day operations

I'd give them a zero star but it's unavailable to click their "interior designer. Heather totally…read moreblew me off with the appointment it was set up two weeks ago and texted me a few hours before the appointment saying they're out through July of 24 and their minimum bathroom is $28,000minimum contract order never asked any details of bathroom size or anything else. My bathroom is only 55 ft.² ridiculous would never do business with these people totally unprofessional. ! Wasted my time I hope the owner reads this if she's the owner she sucks !

About 4 weeks ago I requested a new roof on my home and garage. Actually, it was much earlier than…read morethat, but I thought the glue on the shingles held better in the warmer weather so I waited to call. The roofers came within a good timeframe and cleaned up well but there were issues. I called the company back and sent a couple of pictures. It took a few days but soon two professionals from Buffalo's Best showed and took the time to really listen and address my concerns. We all thought taking care of the issues would only take a couple of hours, but it turns out we were all wrong. They found additional problems that were caused by the previous homeowner, thus for no extra charge (shocking!) the kind, hardworking men fixed it by working a 10-12 hour day. By the time they were done the part of the roof that was sagging had new plywood and looked straight and true! I am so happy with the job and my roof. Thanks Buffalo's Best Josh and Scott!

Buffalo's Best Roofing review by Mary Corio…read more On Monday, October 20th, 2025 - I was abruptly awoken to the pinging of water drops bouncing off the pots and pans in my living room. They were there for issues I had been having when it rained, and on this particular morning, I hadn't seen it was raining - but I heard! I thought someone was breaking in, but it was the damn roof again!! Raining in my living room - not good! I was crying as much as it was dripping! I was getting more and more frustrated, had many people coming to help and give me prices, but as the old saying goes: "Action speaks louder than words", and they just never really followed through or showed up. I was desperate. It just so happened, by some random stroke of luck, I had scheduled an appointment that very morning with Joe White, salesman for Buffalo's Best. I was simply curious about them. Joe came in to see exactly what and where my issue was and knew it needed to be fixed sooner than later. Everyone told me to get more estimates on the job, but I felt Joe's price was fair for what I needed and the reviews I read were encouraging. Joe gave me hope and I trusted him, and so I said "Let's please just Git-R-Done" .... On Monday, October 27th, an amazing 'team' showed up, under the supervision of Domenic D'Angelo, and worked diligently from 8 AM to 5:30 PM. I needed a complete roof tear off and reinstallation. I was certain there was no way it could be done so quickly, but it was almost like magic! By dinner time, I had a beautiful new roof, everything was cleaned up and put back nicely, and to anyone who wasn't around on my street that day - they would never have known so much activity had taken place here. I was and still am in awe! The peace of mind alone is priceless. I cannot put a price tag on the feeling of security, after decades upon decades, that my roof is intact and leaks are a thing of the past, at least for the duration of my lifetime. I have a warranty transferable when I sell my house, and the assurance that if there are any problems whatsoever, Buffalo's Best Roofing will come to my aid and assistance immediately. It's not like doing business with a business, it's like making a new friend who I can trust and build a lasting relationship with. It all started with a new roof! I'm so appreciative to Buffalo's Best Roofing that I'm definitely going to get prices for new windows and doors come spring. Why not? Any company that treats their customers with such dignity and respect - from the office staff to the field laborers - has my repeated business. I will encourage all of my friends who need work done to call 'my friends' at Buffalo's Best! They have earned their title and I am forever thankful that I found them!!! Don't nickel and dime with band aid remedies - bite the bullet like I did and put a new brain on your home.... You deserve it and so does your house! Buffalo's Best - I am forever grateful to have found you! To all the staff who came to my aid and did a fast and expert job on my home - best wishes for a Happy Holiday Season 2025 and continued success and blessings in 2026. Sincerely yours, Mary Corio Town of Niagara, New York

7 weeks for 4 steps--poor communication and failed inspections…read moreDo I have steps? Yes. That is the only reason this isn't a 1 star review. We hired this company to remove our old, broken concrete front steps and pour new ones. While the initial communication was great, it became incredibly un-dependable and hard to come by as the job progressed. Ultimately, it took 7 weeks to complete a 4-step project due to poor craftsmanship and multiple delays. The issues began when the initial pour completely failed inspection. The step measurements were wildly inconsistent--the top step had a 4-inch rise, while the others varied from 7.5 to 8.5 inches from step to step, and it sloped from left to right. When I brought this up, the contractor was defensive, insisting that everything they poured was "up to code" and there was nothing wrong with them. However, they later admitted the mold had been stepped on by the crew. After several communication gaps, missed timelines, and a partial refund discussion, the city inspector officially failed the steps on May 4th, stating they required a complete tear-out and replace due to the safety and rise inconsistencies. The second round of demolition and pouring took another three weeks. Throughout this entire process, I was never notified in advance when plans changed or when the crew would show up. I had to actively chase the contractor for updates just to find out when people would be at my house. While the second set of steps finally passed inspection, they still have visible flaws. If you are looking for clear communication, reliable timelines, and a job done right the first time, I would look elsewhere.

7 weeks for 4 steps--poor communication and failed inspections…read more Do I have steps? Yes. That is the only reason this isn't a 1 star review. ​We hired this company to remove our old, broken concrete front steps and pour new ones. While the initial communication was great, it became incredibly un-dependable and hard to come by as the job progressed. Ultimately, it took 7 weeks to complete a 4-step project due to poor craftsmanship and multiple delays. ​The issues began when the initial pour completely failed inspection. The step measurements were inconsistent--the top step had a 4-inch rise, while the others varied from 7.5 to 8.5 inches from step to step, and it sloped from left to right. When I brought this up, the contractor, Gage, was defensive, insisting that everything they poured was "up to code" and there was nothing wrong with them. However, he later admitted the mold had been stepped on by the crew. ​After several communication gaps, missed timelines, and a partial refund discussion, the city inspector officially failed the steps on May 4th, stating they required a complete tear-out and replace due to the safety and rise inconsistencies. ​The second round of demolition and pouring took another three weeks. Throughout this entire process, I was never notified in advance when plans changed or when the crew would show up. I had to actively chase the contractor for updates just to find out when people would be at my house. ​While the second set of steps finally passed inspection, they still have visible flaws. If you are looking for clear communication, reliable timelines, and a job done right the first time, I would look elsewhere.

Real Concrete install my stamped patio in 2021. It still looks brand new. Since then I have used…read morethem for other projects. I trust them totally; they never disappoint. Today Matt and his crew installed a pad for a soon-to-be-delivered 10 x 16 shed. The guys were great: friendly, professional and meticulous as ever. If you need concrete work, I urge you to contact Real Help for the absolute best results.

Have used them multiple times including the original concrete work. Great company! Highly…read morerecommend them!!

Purchased a Regal Railing system here for self install. Had a few component issues but Len-Co was…read morevery customer satisfaction oriented and resolved my original issue with the utmost concern and attention to customer satisfaction. It's quite reassuring that businesses still operate in such a manner. Thank you all for your quick attention! the rail system is beautiful and have had many compliments after only four days. FIVE STARS!

jason in the best He help me to find right product…read morei aksed two people they don,t Help me. Jason Help Me

I had great experience with my porch railing installation which replaced broken wrought iron with…read moreblack aluminum. (After my own research, I opted against vinyl because I wanted comparable-- black and metal. I also saw reported issues with black vinyl fading over time. Many vendors won't warranty it.) I solicited multiple quotes which were all very similar. Divine Vinyl stood out with presentation of their proposal, including a rendering and altogether more detail and care than the others-- even the national chain just sort of shoved a number at me with little detail. This was an insurance-related claim due to damage from a tree fall, so responsiveness and detail was extra important. Most importantly, I'm very happy with the final product. The railing looks great, is sturdy and is exactly what I wanted. It was a quick installation with thorough cleanup. Would recommend and glad to support a local business. Once the contract was signed, the materials take about a month to come in, so plan accordingly.

The absolute best vinyl fence installers in the Western New York area! I requested a 6' privacy…read morefence to enclose an area for my newly adopted dog, Coco! They were very professional, and quick to finish the job within one day! The fence really looks amazing, and it was well worth the value! I would definitely use them again!

Excellent service from quote to install. Of the 4 businesses I contacted for replacing my garage…read moredoor, Ortner's had the best price and warranty. 10 years on parts and lifetime rust through! Dave was extremely knowledgeable on their products and Jim did a great job on the install. Highly recommend this business!

I would not recommend this business, first of all their responsiveness is horrible have to call…read moremany times to get someone to come out, the install was poor quality, six months later I'm having all kind of issues with my doors and I can't even get a response from them to come back and fix, half the equipment is either burnt out or not working and already needs to be replaced. They do not stand by their work nor warranty. I had to call another company to come and fix everything

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

Ron was very professional in assisting with my project. He addressed my concerns and as a result…read moreI was very pleased upon completion of my roofing and gutter installation projects