my job is about 90 percent finished. very happy with there work. i really searched companies ,…read moreand read all reviews. and they stand up to what I read. Mike has been doing most of the work, very particular, if he Is not happy with how something looks, will make it right. Brian made the process painless from start to finish. I am not an easy person to please, but they are doing it. Denise P

Very good workmanship, cleaned up everyday, etc. However, the Vikrell shower pan that was installed…read moreis extremely hard to clean... so looks dirty already and it was just installed about 6 months ago whereas my fiberglass tub took 10 years to look bad. Be careful of the products being installed

We had a balcony/porch leak during the last rainfall. I quickly scrambled to look for a few…read morecompanies to come help us remedy the situation. After 4 quotes we ended up going with Elite Roofing of WNY. Tyler & his team quickly came out to give us a quote the next day. We really liked their sincerity and honesty with the situation. They didn't seem too pushy and their price was very reasonable. I will refer all my friends and family to them moving forward. We have not started the repair yet but will update this review with photos once the work is done. Thank you Tyler & team for a smooth process thus far!

I had a wooden fence replaced with vinyl, They came out to give us an estimate . They were on…read moretime, they came when they said they would. Did what they said they would. They were friendly. Courteous. I would definitely recommend and use again!

We had the absolute best experience with Rock Hard Fence. Not only are their prices fair but their…read morework is exceptional. The guys work so hard and were very flexible when we had to make a change in the plan. Any questions I had during the process they were there to help! Also, our gate broke and they were over to check it out and fix it in no time. I have recommended them to all of my friends needing fencing and everyone has been extremely happy! Excellent quality and service!

We saw them at the Buffalo Home Show, and decided to resurface our kitchen cabinets. We checked out…read moreother companies and decided we liked their approach the best. The company owner and sales representative, John, was extremely easy to work with. Very accommodating, helpful and friendly. We were scheduled for the fall, but he fit us in just last week, in July, and our kitchen looks great. The installation staff of three employees were very efficient and neat. We particularly liked working with Steve who was very friendly and helpful. Before, during and after photos are attached.

We used Custom Interiors when we built our house 3 years ago and we had a wonderful experience with…read moreJohn Welt. We had them make all our kitchen cabinets, our custom island & our 3 bathroom vanities. It is nice working with them as they make all the cabinets locally, deliver and install themselves! The craftmanship and attention to detail was top notch!! Highly recommend John and Custom Interiors!

My experience hasn't been the best…read more The first issue is a roof leak that started 2 months ago. Amherst didn't offer a temp solution and it took them two months to replace. Part of the delay was definitely weather (thankfully the leak was minor), but there was poor communication through that process requiring multiple follow ups on my end so I could have an understanding of progress. The initial estimated time had been 3 weeks (seemed optimistic to me). Two months is obviously a bit of a difference and more than I was expecting, even with weather. Holidays probably came into play, but no communication. Promised communications didn't happen, consistently. I have sympathy due to the weather but the lack of a communication/follow up on promises is a negative mark. Estimate: onsite estimate service was friendly, helpful, and solution oriented. This won me over vs other companies that were "do the minimum" and some just knocked and then left without talking with one that even failed to send an estimate. Pricing was similar to the competitors that responded and sent me a quote. Amherst was only a couple hundred higher. I was willing to pay slightly more based on the positive estimate experience and reviews, but I question the wisdom of that now. Onsite: One of the workers peed on the snow in my back yard. I don't know why they didn't ask for the bathroom, but dude... gross. Don't worry, I didn't photograph. I know people gotta go, been there, but I have a bathroom. Also, my garage door was slightly opened about 6"(currently it's busted because a cable jumped the spool and so it requires work to open and gets stuck unless you work it). It's been closed for days waiting for a warmer/dryer period for me to spend a couple of hours attempting to fix. This makes me suspect the worker who peed in my yard also attempted to access my garage, but my camera didn't capture it so I'm uncertain. Not sure why else it'd be open on the day they did work. It was closed before. Thankfully opening all the way would have made a huge screeching racket, so while I haven't checked I suspect nothing was stolen. They needed a spot for a large dumpster placed in my driveway and cars to be removed. Just heads up that they'll want a dumpster as close to the roof as possible. Colors were slightly different from initial conversations (trim was supposed to be black (based on remembered verbal conversation) but were white. Roof tiles were green and the fact they were a very different green wasn't brought up until installation day. I appreciated it being pointed out but I was a little annoyed it wasn't mentioned on the front end. Cleanup: I didn't understand why reviewers posted about the "good cleanup" jobs of contractors. Oh boy do I understand now. We found 16 nails in our drive way in just five minutes of looking in a 10'x10' space. (Checking this morning: Our deck has nails and in our neighbors driveway I found 4 nails.) Thankfully we still had daylight to check our driveway before parking our cars as I'm pretty sure we'd have lost at least one tire. I'm extremely unhappy about this as magnets exist and can be used to sweep for nails or metal detectors can be used. Those methods would both be cheaper than me replacing my tires and I'd absolutely be looking for reimbursement. Also nails on my wife's office front steps that she didn't notice last night but were twisted and could have caused harm. Her reaction is significantly less calm than my post might indicate as she STRONGLY vented her feelings about it. Thanks Amherst. I had been two stars, but that dropped it to one. Photos: I was promised photos of work done, but they haven't been sent as of this review. The job itself? Ask me in ten to 30 years I guess. I mean, a roof lasting is sort of the bare minimum of expectations. What sucks is that this had seemed the BEST of the contractors I received quotes from and based on Reddit reviews. I've only had a couple positive experiences with Buffalo contractors and I'm not sure if this is a sign of the times or specific to Buffalo. Before COVID when I lived in other states/cities my experiences were significantly better with contractors. Now it feels like there's a bare minimum level of care to do a job well. Paying a little more doesn't seem to have gotten me a little more. Will I use again? Right now that feels unlikely but the other vendors seemed like they would be equally bad so I'd probably check Reddit/yelp for the most recent reviews as things change. At least, in theory, I have a lifetime warranty.

Incredibly professional and very helpful! I didn't go through w their services because I was…read morerepairing a gutter that fell. Definitely will keep them in mind for the future. Incredibly kind and straightforward

Quick response to our call. Came out to assess the situations we had. Unfortunately we had a…read moresnowstorm at the start of the repairs but Pete persevered even in the stormy weather! Did a great job on our roof, garage, gutters, and living room ceiling. Always pleasant and approachable no issues there. Pete will be our handyman for a long time!

Pete did a great job by fixing the problem we had with our kitchen sink . Would hire him again …read more Very Responsible

Five Star just completed a Siding job on my 1890 Queen Ann Victorian Home. With the challenges of…read morethis style of home, they did a terrific job at a very reasonable price. Everyone was easy and pleasant to deal with. Many thanks to Brian and especially Sergio with his skills and how he paid special attention to details, which made such a difference in the outcome. I couldn't be happier

The name says it all, 5 Stars! We contracted 5 Star after we suffered a house fire. Mike and his…read moreteam restored our house in better than new condition. Would hire again and again. They covered every aspect of the rebuild. From the roof trusses, sub floor, dry wall, spray foam, pluming and electrical. Top notch team.

The Good: - The…read morepre-sale process was smooth. Jake had an excellent presentation - They were the lowest bidder - The roof looks good and I have not had any issues with it. - Their "A" team came out to correct some issues (the flashing looked like it had been installed by a 4th grader) The Bad: - I was told that a PM would be onsite the entire time. In reality he was on site for maybe 10% of the project - My project was sub-contracted out to a another team and I was NOT informed of this. This became a major problem when I started having issues and could not talk to anyone (the subcontractors did not speak english). Note that Buffalo Fresh Roof is NOT the company you are signing with. The contract is actually with Bors Pros Construction - Within an hour on the first day, the protective tarps had come down and there was debris raining down on my deck and flower beds. When the PM showed up at the end of the day, he said that this could not be helped. Of course, that is garbage - they wouldn't put the tarps up if they didn't have a purpose. Also, this is not what I was told in pre-sales. As a side note, I saw the same sub-contractors working on a project down the street for another company a few weeks later. There were no problems with the tarps on that project. - The roofers decided to try to do a u-turn in my lawn and got stuck (I still have the ruts). They then gave me attitude when I refused to try to pull them out using my truck. - I have damage to my gutters, deck, flower beds and lawn. - I am still finding nails around the perimeter of the house To be fair, the PM did knock off the additional cost incurred in replacing some of the plywood. It wasn't worth what I am going to have to spend in the spring to fix my yard, flowerbeds and lawn - I just wanted them gone.

These guys were great. The roof over my restaurant got damaged by ice and wind during the january…read morestorm and Jake had a quote ready on the spot and got it to my insurance. From the time the damage happened to the time the damage was repaired it was just over 1 week. Thank god there are people out there who know what they are doing! Could not recommend these guys more!