When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

The sewer line out to the street was failing and he gave me two prices on the same page: pull a…read moreliner through it, or open a trench across the front lawn. The liner cost more up front and he said so plainly. I went with the liner and the grass never got touched.

Gabe, the owner, was kind enough to offer me a free after hours phone consultation minutes after I…read moreput out a job request regarding my broken water heater. Not sure if he would have been the cheapest out there, but I was impressed with his straightforward attitude. He was also able to fit me in the next day. Ryan and Gabe showed up the next day and promptly went to work. They showed me how to perform yearly maintenance, and patiently answered all of my questions. I felt bad that they ended up working later than expected, but they were so nice about it. Another cool thing is that Gabe offers first responder and healthcare discounts. I would recommend this company to my friends and family!

Out of business or unresponsive. We ended up going with Beyer. We needed the our blackburn water…read moresoftener serviced and heard nothing. No one answered. Im pretty sure theyre out of business.

OTT sent out Steve and Peyton they were highly competent and literally so determined to find a…read morecomplicated leak. Very professional, friendly, and incredibly hard working.

Ott Plumbing went out of their way to help fix our toilets. I would use them again and recommend…read morethem for sure!

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Poor communication. Made repair w/o giving me an estimate. Part cost $70/repair charge $345!!!read more

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Our pipes broke recently in the middle of the recent freeze we had.After calling SEVERAL plumbing…read morecompanies we were fortunate enough to get a hold of Monkey Wrench Plumbing.They told us they would be out in an hour and they were right on time!They even called to give us the heads up when they were 20 minutes away.The guy that showed up was Jackson.He was as nice and polite as he could possibly be.He had our pipes fixed in 20 minutes.We got quotes from other plumbing companies that were DOUBLE the price they charged us,I highly recommend Monkey Wrench Plumbing!!

Fixed my absolute mess of a well house. Showed up three different times fast. Reasonable prices…read more Small business NOT sub contractors. Fixed it when others COULD NOT. Only plumber I would ever use in future.

Competent plumber. Fair price. Quick to respond and friendly. Thank you Chris and Scott.read more

From the owner: 1-800-Plumber +Air is located in New Braunfels, TX and is focused on being the BEST! It's not about…read morebeing better than everyone else, instead our focus is on providing you with the fast, dependable plumbing and emergency services when you need it most. Our goal is to give you the BEST experience you have ever received from a service based business.

Talk about speedy service! My water heater had gone out, and taking a cold shower, even in the…read moresummer is complete torture!! So I went online that morning and looked up several businesses that repaired water heaters, read the reviews then called A & A Plumbing for an appt. Dane took all my info and was able to schedule an appt the same day. I received a follow up text advising me that a tech would be out shortly along with his photo, which as a female living alone was appreciated. Dave and Griffin arrived shortly before 9am, assessed the problem, offered me several solutions and thoroughly explained the processes going forward. Both gentlemen were extremely friendly and polite, but also very professional. They completing the option I chose, stuck around a while to make sure there were no changes and advised me they would follow up in the next few days. I would highly recommend this company as they were fast, friendly and very reliable.

I've counted on their plumbing service for 14 years and always receive first class professional…read moreresults. Kyle is a super technician who always solves our issues promptly and correctly. Highly recommend!

Had Culpepper come out for several plumbing needs last week. They came at the time they promised ,…read morewere friendly and professional. They told us what the problem was with a leaking shower and let us know what needed to be done before the plumbing could be worked on. I have always had a good experience with this business

I was supposed to receive a credit for service performed. No credit received yet . The clog was…read morenever fixed but I was charged over $600

I recently had a toilet that would get clogged, then would have water run under my baseboards…read more Fearing the worst, I called a plumber. Not knowing any better, I called a competing pluming company, and long story short, they took advantage of me. The plumber took his sweet time, and did not use a good camera to diagnose my problem. He informed me I had a broken pipe under my foundation and quoted me over nine grand to fix it. He said to diagnose what was going on with the water under the baseboards would be extra. He also ripped us off for over $800 to clear the clog. He also walked back and forth loading and unloading the same tools milking the clock, and taking numerous calls from his boss, slowing him down. Looking for a second opinion, we consulted with friends and they recommended Swain Plumbing. Mike came over a few days after and gave us a proper diagnosis, and confirmed what the other plumber did. Mike cut a hole in the wall near the baseboards and found we had a cracked pipe on the downstairs bathroom that was tied into a pipe flowing downstairs. The water only leaked when the backup of the toilet disrupted the flow. Recent foundation work was more than likely the culprit of the cracked pipes. Mike gave us his professional opinion on how to fix it, and he gave us a much more honest quote than the first guy who ripped us off. He also only charges a flat fee to clean clogs. If I could give Mike 10 stars, I would. I cannot stress how satisfied I was with his professionalism and good work. Saved me almost half of what the other guy charged. Put me at ease as well. Highly recommend Mike for any plumbing need. Give him a shot. You will not be disappointed.

I had him over to install a toilet and also to install some updated plumbing for my kitchen sink…read more He arrived on time and did the job. I thought the price was reasonable. I had an incident recently where I needed someone to come look at something soon. My hot water heater was making loud noises and dumping water out the drainage pipe. Being a new homeowner I'd never experienced this before. I called him twice, and also texted. Didn't get a response until the next day, after I'd already scheduled service with another company. I called him around 6:15 pm, which I realize is after hours. I only mention this because maybe he's not the one to call in an emergency, or even a perceived emergency. (The issue ended up being my water pressure regulator.) But I'd absolutely recommend him if you need some planned work done.