Glowy & Hydrated Just in Time for Italy!…read more Heading out to Italy in the morning, I wanted to make sure my skin was glowing and hydrated--so I booked a last-minute appointment at UnBaised Skincare & Spa through their easy-to-use online portal. I had no idea this gem of a boutique spa was right down the street from my house! I had a dermaplane and express facial with Jamee, and she was absolutely amazing! Her warm personality and deep knowledge of skincare made the whole experience even better. She tailored everything to make sure my skin would be smooth, hydrated, and ready for the change in climate--exactly what I needed for an stress-free, glowing arrival in Italy. I love that they use Epionce products it's one of my favorite lines! The setting is serene and relaxing--no outside noise, super clean, and thoughtfully organized. From booking to payment, the process was seamless. I truly can't wait to go back! Keep up the amazing work, ladies. See you soon!

I cannot recommend this business…read more Jasmine, the owner, greeted me pleasantly, but unfortunately that was the best part of the experience. The odor in the waiting room was very strong and offensive--to the point that I almost left before my appointment even began. My appointment was at 10:00 a.m. I arrived at 9:55, and by 10:36 I was already back in my car driving away. That 36 minutes included the consultation before and after, getting undressed, getting dressed again, and the actual treatment itself. I paid $159 for a one-hour service, so I was honestly stunned when she told me it was over. There is absolutely no way I received anything close to an hour. I would estimate the actual facial lasted about 25-30 minutes at most. The checkout experience made it even worse. A 15% gratuity had already been added to my bill before the monitor was turned around for me to sign, and then I was charged nearly another $5 for using a card. My final total was approximately $186 for what was essentially a half-hour facial. For that price, I expected a full one-hour service and a much more professional experience. Instead, I left feeling rushed, overcharged, and taken advantage of. $186 for roughly 30 minutes of actual service is unacceptable to me. I will not be returning.

Kristina is the best in the business! She's thorough, professional and helps you get the best skin…read moreever. I go to Kristina regularly for facials and have also done wax services, lash lift, tints, etc. Everything is fantastic, highly recommend!

I will only ever get my Brazilian waxes from Kristina! She is extremely talented, fast, efficient,…read moredetailed and overall really an amazing artist. Thank you Kristina for meeting my needs over and over again.

Top Notch service! Very friendly staff and attentive! My masseuse for this visit, 1st Visit, was…read moreDebbie and she was great! I went with the 50 Min Relaxation Massage w/Hot Stones. Located on the 3rd Floor inside the Fitness Space, you are greeted upon entry and complete the appropriate form. Escorted to the Women's Locker room to change and await your masseuse. You can use the steam and other facilities while there. Overall, a wonderful experience and I would visit again.

I was disappointed by a few things regarding my recent appointment for a custom facial and massage…read more The front desk staff, very friendly and accommodating, I even gave her a tip. The Locker room with the sauna etc closed at 7pm. I found that rather early and as a guest at the hotel on a business trip didn't have the opportunity to truly utilize it to unwind. Bummer. Now for the services. My masseuse was good enough, I enjoyed the aromatics and the massage itself was relaxing and that's what I needed. I could have used more time there than with the facial which was lacking. I expect excellence from the Ritz and that is where the moss came. I didn't hav a facial analysis. I received no information as to what was being used and what was being done. I got little information absent of the push to buy a product that I still can't tell the reason for. I left with whatever was the last product on my face peeling off which was unfortunate as I was quickly transitioning to an on-site dinner. I don't think it was a moisturizer. Things were out on my face and just removed, it felt like something I could have done in my room myself. I didn't get any massaging. Things stipulated in the description and it was the same cost as the massage and I have gotten much more for less at like facilities. I would not return except to utilize the sauna etc. Massage, maybe. Facial not at all. Thus. The 3 star which is a rounding of what might be a 2.8

They are the worst. Please don't go there. They only want your money. I went there to get my lips…read moredone and the nurse did an awful job. My lips are lopsided and they refused to fix the problem. Once they have your money you are done... don't go there

I have personally never been to a Medspa, but I can say, with absolute certainty, from everyone I…read morehave talked to, that Josie Mueller is Absolutely PHENOMENAL! The word on the street is she is simply amazing, with so many years experience and amazing results! With a reputation like that, you could not pass up a chance to be in her chair for a total Life changing experience!!

The guy who takes care of my hair moved here from the place he was when I started going to him a…read morefew years ago. So, of course, I followed him! I love this place! It's big, and airy, and light. It's clean and it's busy, but it's not a hectic and uncomfortable atmosphere. I guess you could say it's kind of lively! And everyone doesn't wear all black! I enjoy seeing the staff members show their individuality through their clothing choices. I go to Devin and really like him. I like him enough to have to drive a bit longer to go to him now! I don't have great hair (super thin and fine), but he listens, and helps me figure out what will work best on me. I'm glad Devin moved to Smith Simms Hair because I really like this salon more than the one he was at before. Check it out! Booking available online.

I began coming to Smith and Simms when it was recommended to me as a good salon to find stylists…read morefor my daughter's wedding party. I was fortunate to be introduced to Courtney Johnson. Courtney guided me through the entire process and was so talented and reassuring that I am now a loyal client. I have enjoyed going to Courtney now for almost 4 years! My sister has become her client too! I highly recommend Courtney. She is talented and a good listener, resulting in a style and color that is just what works for me!

This place is so cute! Very clean and staff was friendly! I got some of the best color I have had…read morein a while. My stylist actually listened to my requests and took into consideration my inspo photos. I walked out happy and beautiful!

I was absolutely blown away by Glossed Salon. The staff is so kind and so incredibly talented. The…read morespace is stunning. I found my forever salon! Can't wait to go back and will be sharing with all my friends

This place is really cool. They have such a clean and neat aesthetic. I happen to walk in here…read morewhile I was walking down the streets of Saint Charles. I love finding little shops like this that have homemade items for you to try out. I will say it is a little pricey, but of course that's what you get when you get clean, handmade products. The employees were very friendly and helpful. I did smell this one scent that had oatmeal in it and it smelled so good but unfortunately it was all out. They are able to add you to an email list to let you know when things are back in stock, which is great.

I am a sucker for lovely scents and Provenance Soapworks did not disappoint. The fresh, floral…read morearomas drew me in right away. I resisted buying everything and instead tried one of the bar soaps (I'm a body wash gal). I don't remember the name, but it has a clean, ocean scent and I love the creamy lather. It doesn't leave my skin sticky or slimy. LOVE IT! They also have a rewards program that I signed up for so I will be back!

Absolutely enjoyed coming here and getting my feet done. This establishment was clean, well…read moresanitized, and booking was easy. Although depending on which service you are requesting, there was a wait list, but i didn't mind. They are a little pricey, but you get what you pay for. Top quality service! All the staff were friendly, and inviting. My nail technician Alicia was welcoming, friendly and kept the conversations going. I'm not a big talker, but i enjoyed the small talk. I would recommend this place to others and can't wait to go again for another pedicure.

I am very upset with this business. I booked a pedicure and was looking forward to the appt. but…read morethe night before I stepped on broken glass and cut my foot. I'm diabetic and thought it best to re schedule after it healed. I tried to do it online but they require a phone call. I left two messages, since they never answer their phones! While waiting to hear back I was notified that a transaction was pending on my credit card. I reported the $ 25 fee to Goldman Sachs and cancelled my card on file with the spa. An hour later the spa finally called me back and said that is their cancellation policy. Their policies and customer service are horrendous. Beware not cancel an appointment for apparently any reason!