Our NIGHTMARE started the first morning, my mom called me crying at 11:20am and said nobody got her…read moreout of bed yet, no meds, no breakfast. So of course i was so upset, ready to come up there and get her up myself. I called and talked to the front desk. Eventually, she did get out of bed maybe an hour later. When we inquired about the reason she was still in bed at 11:20am, we were told, We didn't know her preference."!We heard this statement many times during her stay. She was left in bed many times throughout her stay there and they always had the same excuse. Seemed aggravated we would even be concerned about it. There was not one week there wasn't an issue. From, CNA's being verbally abusive to CMT'and nurse's not giving her medication, nebulizer treatments and insulin, her not being checked on regularly during the night. Not receiving her dinner, to which we were told she received it and it came back untouched. No accountability at all, and i mean NONE. Every-time we would ask, Beth the director of nursing would say, "We have to educate staff." EVERY TIME. She was not given her textured altered (pureed) diet. I was so worried she would choke. They did not care AT ALL. Mauri, the day nurse supervisor never had a moment to address anything and always called my mom by a wrong name. She was mean to our mom, even other CNA's told me she (Mauri) "couldn't care less about your mom." So many incidents. She had scratch marks on her one time, and again we got"we will educate the staff." One time she hit her head on the headboard of the bed because a CNA threw her legs into the bed and no one let us know nor seemed to care. They seemed more aggravated that we were upset about it. We eventually installed cameras in her room, and that did help. We still had incidents though, and not minor ones. She had a CNA yell and pointed in her face, and yelled at her and told her to "eat your food and drink your drink" then walked out with my mom crying help me help me, again, we heard, "we will educate the staff." And also, the director of nursing, Beth went in further to tell us "she was not working with your mom that day, just helping out passing out trays and didn't know her". What!?'! So that makes it ok? The executive director, Michael, tried, i will have to say. I am sure i was a thorn in his side because I was in his office at least once or twice a week. He tried to rectify the problem.He would listen and generally seemed concerned. The problem was his directors didn't help him solve anything. The social worker had an attitude most of the time and was terrible at follow through. By the time my mom received her communication cards, she could no longer use them. I felt like i was always needing to fight just for adequate care for our mom. My mom had some fantastic staff, particularly, Dana, a nurse who worked in the rehab section but subbed on the nursing floor, was exceptionally great, and Lucy one of the overnight CNA's was good and my mom liked her. She had others that were good also, Victoria was another great CNA. It was my mom's home. She passed on June 13th, 2025. I did a lot of the CNA work (not just during her last days but the whole time she lived there)., when hospice came in, it did help, although when they were not there, I did the CNA's job most of the time. I needed to, otherwise she wouldn't have had the care. I rotated her, wiped her bottom, changed her, fed her, all things the CNA's are paid to do, but i needed her last days to be good. There were times i would go try to find someone to help me change her or rotate her, but to no avail, so i did it myself. The whole experience was horrendous. They were always saying to us they needed to educate staff, so hospice said they would be happy to inservice staff about ALS. They never took hospice up on that offer nor would they listen to the family when we tried to explain her needs. We appreciated the executive director coming to her room on what would be her last day, and ask how things were going and made sure we had snacks and drinks. But no one and i mean no one from administration ever offered their condolences, through any means, email, card, text, etc. No one. My mom paid $350 a day (private pay) to live there. Not one person from administration ever has contacted our family and said sorry for your loss. What does that say? Their were CNA's that offered their condolences and one nurse actually came to the wake. She became like family to us and we were so appreciative of her care for my mom and that she took the time to come to her wake. We didn't expect administration to come to anything, but we did expect at least a quick email"sorry for your loss." Please please don't make the same mistake our family did. Really reconsider if you want to place your loved one in this facility. You will have some good days but mostly horrible days that you will worry constantly if your loved one is safe or not. -The Kuhlengel Family

A very warm and caring staff who provides excellent care for your loved one. They understand your…read moreconcerns and the communication is open both when you are there and by phone. You are always greeted with a smile and hello from the staff. Our family is very happy to have found such wonderful care with Mount Carmel - Mary D's family

The entrance is like driving through a park as you enter the facility grounds. While the facility…read moreis very close to the interstate, fortunately you don't hear a lot of traffic noise. There is good security as you enter, as you have to sign in and an employee has to let you in. I recently visited a loved one at this facility and I was impressed with the helpful staff. They seemed caring. I didn't notice any obvious urine order and everything seemed to be clean. Despite it being winter, the outdoor grounds appear that they would be lovely in warmer temperatures with a fountain and several bird feeders.

I have been the primary care provider for my grandfather for years and after his fall, he needed a…read morelot more help than I could provide. Garden View has been really great from admissions, to rehab, to staff I have nothing but positive things to say. I find it easier to sleep at night knowing he's somewhere that takes great care of him.

Awful place, forgot to feed their patient, nothing near professional, rude and disgusting place…read more 0/5 stars

This is the best rehab place in the St. Louis area. Harris House gives you all the tools you need…read moreto be successful and they do offer other options besides AA. Yes, they do put focus on the process of AA because it has helped a ton of alcoholics stay sober but they do give you a ton of other resources. Every single staff member is kind and compassionate. You have a lot of freedom here and I honestly view this place as a safe space and the staff have said that you can talk to any one of them if you are struggling. It's a non profit treatment center so they are not trying to make money off you. I think of this place more like a self care vacation and the classes were very helpful and they bring in speakers that got my crying because their message was so powerful. I will definitely be coming back to Harris House for AA , NA, and HA meetings. Also the food is delicious! I truly love this place . It's clean, the staff truly want you to get better and when I was suicidal they were all there to support me and comfort me in the best of ways they could. If you are struggling with addiction, Harris House is the best option.

Delmar Creve Coeur has been sold and transitioned to a to the new company…read morecompany.I believe Delmar sold it because it an old building. They are very short staffed and have to rely on people to come in from agencys.Several times my family member got skipped over for meals ,didnt take them to the dining room or bring food tho the room. Food is sub par at best. There are days where it looks decent but most days its pathetic. This may be petty but I think everyone deserves the little things like butter for a roll or sugar for cereal.But again they are short handed. My family member is there now and we are looking for a new place

Smells of urine when you walk in the door. I wouldn't let my dog sleep there. It's nothing but a…read moreparking place for people who were kicked out of the hospital. Double rooms with one patient sleeping N-S and the other E-W. with a thin sheet between them. Some patients have been there over a year. I spent three hours there and left because of the poor conditions.

first night was rough, shaky and restless. nurse kept checking. meds helped some. food was meh…read moretho... not terrible, but not great. 4 stars.

From the owner: St. Charles Rehab Center is a Drug Rehab for individuals who are suffering from Alcohol abuse and…read moreDrug addiction. We offer Inpatient rehab and Drug Detox as well as Alcohol Detox. We also provide opioid detox treatment for Opioid addict rehab. We specialize in alcohol rehabilitation which is comprised of alcoholism treatment and 30-day alcohol detox methods. We have drug treatment specialists for different types of substance abuse such as heroin, oxycontin, and fentanyl dependence, meth addiction, crack addiction and cocaine abuse. Our Drug Rehab has many drug detoxing services available and provide alcohol treatment, addiction detox and alcohol use disorder recovery. We also specialize in heroin detox, cocaine detox, opiate detox, meth detox, substance abuse detox and more. Our Drug treatment centers offer 24/7 detox recovery for those seeking immediate help from alcohol abuse and drug abuse. Contact our Detox center for more information on our drug & alcohol rehab.

Dad came here after back surgery at Saint Luke's. He is 70 this year. He's been here two weeks n…read moreleaving Friday as a successful rehab visit. Everyone is so nice n fun n welcoming. Friendly group of women. It might not look like much in some parts but the work done here is worthwhile. Don't let looks deceive u. The nurses pay attention to their clients and their needs. Good views from 3rd floor rooms. Ground hogs was fun wildlife outside on the walks. Pets welcomed to visits and activities to do. Easter services n meals. Would take my dad again if needed!

My Mother has been here for 17 months after a fall that resulted in a fractured pelvis. During this…read moretime there have been six aids that have been truly kind and caring people, now only three of them are left. I question the care during the 2nd and 3rd shift hours when we are not there. She routinely comes up with large black and purple bruises on her arms and legs, and the staff always blames her instead of taking the blame for rough handling. The owner claims this is a 5 star facility...not even close!...but you pay 5 star prices..$300 a day. The "real" 5 star facilities in this area actually look like a five star hotels inside. This place looks like an old hospital inside. The rooms share a toilet without showers. Do your research there are better facilities around.

I stayed as a rehab patient in 2002, 2011 & 2016 and found the staff kind, caring, attentive,…read morehelpful and the rehab therapists amazing! Nothing is perfect but when I was admitted a doctor took my vitals, reviewed my history thoroughly with an R.N. also taking notes. The R.N. explained the procedures, introduced me to my main caregiver. They did check on me many times each day & before I turned in for the night. Yes, they have rules about bringing in your own meds but the chances of getting double doses or over dose would be extremely high if not. When I had both knees replaced in 2011, I picked my meals & they were brought to my room since I was on the rehab machines so often. But I could also go to the lunch room or dining room if I wished. If I didn't like what they had on the menu I could order something else. In 2016 I came back due to another hip replacement since I live alone with the bedrooms on the 2nd floor. Did not find anything different in the care. Eileen Toy

Hostile nursing staff. The social worker is extremely rude and disrespectful. The building is nice,…read morebut the staff is not welcoming.

I am a current employee at McKnight Place Extended Care. I think this is wonderful place to work…read more The owners and management care about their employees and make it a point to show it. The residents here are amazing along with the loved ones that come to visit. All in all, in my opinion, McKnight Place Extended Care is a top-notch organization!!!!

I have worked there and know many people who lived there and found it to be a place of excellent…read morecare, compassion and outstanding food.

Sweet nurses and staff. Bright colors but out of date decor or room looks. Pretty clean bathrooms n…read morepatient rooms. They sweep and wipe down rooms twice a day. Pretty quick responses for medical button in patients rooms. Cute welcome signs and name tags on room doors. Two hrs late with medications which is not ok for my client with pain.

Beautiful! And clean! Does not feel like a nursing home at all. Staff seem happy too.read more