I discovered this place through TikTok and was genuinely excited to try it. The influencer…read moredescribed it as the best massage she had ever experienced, which set my expectations fairly high. In hindsight, I question whether she may have been new to massages, because my experience was very different. I have been getting massages for well over a decade, and I have learned to recognize the difference between a skilled, intuitive therapist and someone who lacks proper technique. Unfortunately, truly great massage therapists seem hard to find, and whenever I do find one, they eventually stop practicing. Because of that, I have been actively searching for a new go-to place.
Yesterday, I decided to book a massage because I was dealing with significant discomfort, including cramping and knee pain. I called to schedule an appointment and was told I could come in, so I headed out. Wanting to be sure everything was confirmed, I called again but accidentally reached the wrong business, and they gave me a different address. I went there first, but as soon as I arrived, I realized it could not be the correct location because I remembered the building from TikTok. That building only had the word "massage" displayed on it, which did not match what I had seen. I called the correct number again and was then told my appointment would need to be delayed by another hour and a half.
Despite the inconvenience, I chose to wait nearby because I was really hoping for relief. When I finally arrived, I completed the intake form and carefully marked the areas where I was experiencing pain. Notably, I did not mark my back, as that was not an area of concern. The person at the front desk encouraged me to switch from the two-hour massage I had originally planned to a foot soak and massage instead, insisting it would be more beneficial. I reluctantly agreed, trusting their professional judgment.
Once I was taken back, I was instructed to undress, lie down, and place my feet into a bucket of water while the table was partially separated. This position was extremely uncomfortable for me. Because of my body shape, lying that way created an unnatural arch in my lower back, which caused immediate discomfort and strain. I tried to adjust and get comfortable, but nothing seemed to help.
When the massage began, the therapist started with my face, which initially felt fine. However, as she moved to my arms and neck, it quickly became apparent that her technique lacked professionalism and skill. The movements felt uncertain and ineffective, almost like someone without proper training attempting to imitate a massage. Given my experience with many professional massages over the years, this was both disappointing and frustrating.
Eventually, she removed my feet from the bucket and closed the table, which relieved the pressure on my lower back. I had hoped that the foot massage portion would improve the experience, but it did not. The pressure she applied was inconsistent and often focused on the most tender areas in a way that felt excessive and uncomfortable. Meanwhile, areas that likely needed deeper, more intentional work were not addressed properly. A skilled massage therapist can usually identify tension and knots intuitively, but that was clearly not the case here.
I eventually spoke up about the pressure because it was so poorly applied. Instead of adjusting appropriately, she stopped using pressure altogether and switched to a light, friction-based rubbing that was irritating and even made my skin itch. At that point, I decided to end the session early because it was no longer tolerable.
I explained my dissatisfaction when I went to pay, making it clear that the experience had been extremely disappointing. Unfortunately, this was the worst massage I have ever had.
The physical space itself was large and appeared clean at first glance, but there was no sense of privacy or tranquility. While I was still in the treatment area, another customer finished their session and proceeded to have a loud, extended phone conversation nearby. I could clearly hear both sides of the conversation, which was distracting and disruptive. No staff member intervened or asked them to step outside, which further detracted from the overall experience.
In addition, the entire facility had a noticeable odor that resembled sweat or a gym environment, which made it difficult to relax.
To make matters worse, I am still experiencing pain because the therapist focused on areas I had not indicated on my intake form while neglecting the areas that actually needed attention. Due to the combination of poor technique, lack of professionalism, discomfort, and environment, I am extremely unlikely to return.
