Terrible place. Have a bunch of idiots who don't know what to do. If you don't know how to use a…read moreneedle please don't use one on me. This was my first time donating and my last. This girl Jessica did this and if you can't take your time and do it right you shouldn't work at a place because this left my arm so ugly and it hurt so bad the day of and my arm still isn't back to normal

Excellent staff, very professional and kind. Michael did my medical new donor exam. Lari was my…read morephlebotomist and Keisha helped when my machine malfunctioned. Great experience!

I had a very disappointing experience at KED Plasma in Irving. The staff seemed unorganized and…read moreuninterested in helping donors, and the overall process took way longer than it should have. Communication was poor, and no one explained delays or what was going on unless you specifically asked--sometimes more than once. The facility itself didn't feel very welcoming, and the wait times were excessive compared to other plasma centers I've been to. It felt like they were rushing through people without much care or professionalism. If you value your time and want a smoother experience, I'd recommend looking elsewhere. I won't be returning.

I've been coming here for years and KED is the best and the phlebotomist are so nice and fast…read more Jazmine and Mel are the best !!! I highly recommend this place for all new donors

Please, donate blood! It really only cost you a little bit of time, and they offer swag, drinks…read morewith snacks and they have awards program, whereby you can accumulate points for things like: Starbucks gift cards! Swag: nearly every visit, they will offer you an item. This time it was a sweatshirt, frequently it's a blanket or beach towel and sometimes it's a tote bag. However, there's always seems to be something! There's always bottles of Dasani water and different flavors of Powerade to drink! Additionally, they have a wide variety of snacks: potato chips, peanuts, energy bars, Cheez-Its, and more! In DFW, there's likely a Carter Bloodcare somewhere near you, just google it! I've used three different locations, and the staff in each is always friendly and helpful! The phlebotomist are very skilled, so don't worry if you're a tough needle stick. I do my best to come every eight weeks, highly encourage you to also do that! I really like this one, in Valley Ranch, as it's next to Mi Co Mexican restaurant. Do the right thing, and make a donation! You won't be sorry!

This was my first experience at this location. Because of my job, I have to be off for 72 hours…read moreafter giving blood, that makes donating a strategic endeavor. But donating is something I am passionate about. There was a time I was the one in need of blood, and it is because of others, I am here. So, I will go out of my way to donate, when I can. And I am over four gallons! I made an appointment to come to the Irving location and it was great. They got me in right on time, the phlebotomist was kind and efficient, and they had nutter butters. Those are my favorite. I never buy them, they are like my special treat for after I donate. I was in and out in less than a hour, full of cookies and a promotional hoodie. Couldn't ask for more.

Beautiful experience! I donated whole blood and Evelyn was amazing! She placed the needle with ease…read moreand it was painless. Just felt the pinch when it went in. I hardly have a mark on my arm. The receptionist and other staff members were very pleasant too. Go donate that blood!

I've been going there for many years. I've donated almost 50 times. Unfortunately, I had an…read moreunqualified person this time. She accidentally yanked the needle out of my left arm and it bled everywhere. She changed arms and couldn't get blood going. After she poked around a few times I asked them to stop and I left without giving blood. It was not a good experience at all, and I don't know if I will go back

I would NOT recommend this place for donating plasma! If you like your arm being bruised from…read moreinadequate training then this is your place. The so-called techs that do this obviously are clueless. How they ever passed their initial training or whatever they do to get certified is the most ridiculous thing I've ever seen. This place needs to be shut down ASAP!

their machines are a piece of shit. And most the women there do a piss poor job of trying do…read moreresolve the issue of any matter. They have the worst customer service of any plasma facility I've been to. You can tell that the women there hate to do their job. when your machine is green and ready, a lot of the women will have a full on conversation while you're finish and ready to go. The women are more concerned with gossiping than doing their job. they really need to be trained on good customer service and how to interact with people in dealing with issues that they're not accustomed to. Today a white girl actually sat a person before me because she was too busy chatting with the guy and didn't care I was in line first. That place is trash because of the lack of focus and care they have for us. I went to try in help but I won't be going back anytime soon

My husband and I give blood at this location and the staff have always been professional and…read morefriendly. They always get me on the first stick (which is wonderful) and, since I'm a nurse I watch their procedure closely...it has always been by the book. We will continue to donate here.

I have worked for Carter Bloodcare for few years. I started as a phlebotomist & later on I decided…read moreto transfer to the corporate to work at the Rade Department (records Auditing). I do have to say the 1st year in the Rade department everything was great, until we got a new manager and things went downhill from their. The rade department has lost 11 employees within a couple of years that I was working their due to management lack of communication, retaliation against staff is unbelievable. Few employees from the Rade department have gone to HR concerning issues with the management and yet nothing has been done. None of the management's in the Rade they don't follow the SOP Guidelines as they should. If anyone confront them about any issues that they they will retaliate against by failing you quality (monthly evaluation) claiming that your not able to perform your job. The Rade manager doesn't have her employees back. It seems that honestly does not exist in that department. Do your research and know what your getting yourself into.

coming in today, from what i read and how i was treated at BioLife , Id rather come over here and…read moredonate.

Well I'm back again. Here is another example of mis advertisement of information and the…read moreincompetence of the management staff. This text message was sent out and when you ask the manager was there a miss print he said no it's correct. Because you are unable to donate 6 times in 2 week time frame. Can someone please train your staff. That you can only donate 2 times in a 7 day period, because you have to have 5 days off in between. Thank you, Tammy

Today, i visited this location. It has been 6 months minus 1 day. I went into the booth and the…read moreyoung lady explained i would be a new donor if came back Tuesday 9/25/2018. I declined. She proceeds to tell me all the ramifications of today's visit and the payout. This is when Stormy(female phlebotomist )the cactus interjects. Y'all she so dry and prickly i hate to look at her. And she is very pretty too. Her bedside manor is probably better suited to a special episode of CSI -MIAMI SPECIAL VICTIMS UNIT. - She just mean and BLAHH. I hate when you ask for the manager and the worker always says they just gon' telll you the same thing, very unconcerned very drole. Well I did manage to see the registered nurse Kristen and she was very polite and I explained that I would leave a very good review for her the only person that I'm co-signing for today's visit is Kristen the registered nurse everybody else needs to go back to training school

Very skilled at the phlebotomist level. I've donated for a decade at different plasma donation…read moreproviders and CSL is the most proficient. Screening intake is private and expedient. Recommended.

Absolute garbage…read more First appointment here. After waiting for about a half hour to be called for intake info and completing everything they need from me, I am waiting to give a blood test, and take off my sweatshirt. Everyone stops to stare for a moment, while I said something along the lines of "I know what you're thinking..." because everyone seems to be intimidated to insert an IV because of my tattoos. After what felt like decades, some entitled, opinionated, and visibly miserable "supervisor" walks out of her room, stands next to me, gives me an up & down look, then looks at the agent at the counter and just simply shakes her head at her with a face of disgust, then proceeds to walk back into her cave, as if she's the lords gift! Well apparently, they CANNOT DRAW PLASMA IF YOU HAVE TATTOOS!??!? Never heard this from any medical "professional" before, nor is it stated ANYWHERE on the website! So clearly I'm feeling a bit singled out here. I asked the agent that was helping me if this is normal, or if they have issues with anyone else, and she replied that they do! And I even asked that they PLEASE put that on their website, or "forward to the appropriate individual that actually cares..." because their alleged "supervisor" clearly did not, and because they've wasted hours of my life (researching the location I feel comfortable and convenient online, set an appointment, prepped last night and this morning, and took time off from work for), but also wasted their time too. I guess the fact that my hands are cover in tattoos wasn't enough indication that my arms were also tattooed, during my intake process?! A lot of things should be done differently here. Treating people who are donating plasma without respect for no reason is one of many I can think of. I would NEVER recommend anyone go here, tattoos or not. You never know how you'll be treated.

I saw this sign on a gas station that said you could make money by donating plasma, so with…read moreCovid-19 and times being tough I decided to check it out. I work in Dallas, so going to this location was a trek, but it looked nice in pictures so I decided to give it a try. Big mistake. Just leaving the center for the 4th time being turned away for not having something correct on paperwork from my doctor. 4th people, haven't gotten past the physical, no plasma given. I have been lucky enough to have neck surgery twice in the past year. They asked that my doctor fill out a piece of paper saying they didn't use some kind of cement that would make me have an allergic reaction. No biggie. I simply scanned and sent to my doctors email and received my form back quickly. After work another day, I decided to proudly take my form back and give plasma. Negative. After waiting an hour to see a nurse, I was informed that I still couldn't give because my doctor didn't fill out the physical piece of paper with holes punched in it that they gave me. There was even a box to check if I could give plasma 2xs a week, and my doctor approved. By this time it's after work and they close at 6, my doctors office closes at 5, in Plano. Day 3, physically drive to Plano and explain to the receptionist exactly what they need, except my doctor was in surgery that day, so waited a week to get papers in the mail. Tried for the 3rd time to find out the doctor didn't fully give them everything. After dropping off the original paperwork in Plano I was sent home to wait another week on snail mail, yet again. 4th time trying to donate today and was informed my papers had a wrong time/day stamp. The nurse then informed me that even though the doctor only works on Wednesdays, for the morning only that I would have to wait another week bc the doctor was only there for a few hours. The phrase, "jumping through hoops" would be easier than getting approval by this place. If plasma is needed so bad, why do they make it impossible? It was actually suggested by an employee there to see if they were more lenient at another plasma place. Wow. I literally wasted a month trying to do what was asked. The moral of my story is that if you have any kind of surgery, you will have to get all kinds of unnecessary paperwork from your doctor. My advice, find another way to make a little extra money, save time and go somewhere else.

Everyone there are very friendly and especially Merari with excellent care and service. She should…read morebe promoted to a manager position . Definitely recommend to this place . Will be back again. 5 star for Merari.

I am a Donor with only $8.00 in my Bank Account....after paying Rent and Electricity. I failed…read morethe 4 Month Protein check and had to submit to another one....Don't know exactly when to expect the second as the first only took exactly 1 week from the day the FIRST one was taken, I have never failed a 4 Month Protein Check in the many years I have been going to to Octapharma. The Phone staff here in Dallas are ROBOTIC and therefore show NO Empathy toward ANYONE who depends on Donations for Important Expenses and don't offer to check with other Staff members UNLESS you ask .....SO FAR this 7-10 SO CALLED WAIT for Results has cost me $260.00 in Donations . SO if I have to wait until NeXT week....for the DOCTOR to review the Test Results......