I am going to copy and paste my review from google. As well as add the photo that google wouldn't accept.
Our first experience here was that it took over a month to get an appointment scheduled. Dr. Middleton/practice manager assured me it was due to a move and problem with the phone lines after the move. Scheduling follow up appointments proves equally as difficult although it took only two weeks to get someone to answer the phone during business hours.
We were referred out to a specialist and I've requested those records be sent to the specialist numerous times since December 16, as of December 29th records still have not been received by the specialist.
As far as care- while hurried, I do feel that Dr. Middleton is thourough and does provide good care, he does jump to the defense of his staff perhaps too often or too quickly; instead of digging into the same problems being complained about after reading these reviews. His staff, specifically the front office leaves something to be desired.
Edited to add: the picture below was sent in retaliation for what I assume is this review. I do not know what "non compliance" Dr. Middleton is referring to, nor am I aware of any abusive behavior by me. During our last visit, I addressed my frustrations with Dr. Middleton regarding the medical records not being sent; he placed the blame on the receiving physicians office and said it was because that office likely didn't want to take our insurance. There was no exchange of words during this conversation, I simply nodded as he explained his theory. He then sent the records I had requested be sent while in my presence, and we moved along to the reason for the visit. I am unsure why he considers this to be abusive behavior. When you're a business owner/practice manager you have to expect that complaints will be brought to your attention, and should investigate potential issues without becoming defensive, behaving like a petulant child, and making false and inflammatory accusations via letter.
At the end of the day, there was no need for Dr. Middleton to terminate treatment for as soon as we were able to get past the referral process our intention was to find another physician; but for a doctor to stoop so low as to make false, inflammatory statements only goes to show that he clearly missed the part of his Hippocratic Oath where he swore to avoid voluntary acts of impropriety and corruption. read more