Everything is great. Office staff and Dr Hill are professional and prompt. I highly recommend him.read more

I called 3+ weeks ago to set up an appointment. They never called me back. What a joke of a…read morepractice.

This is, without question, one of the most unprofessional and frustrating medical offices I have…read moreever encountered. The overwhelming impression is that their priority is maximizing billing rather than providing accurate, ethical patient care. Even the office setting--located in a converted old Wendy's building--reflects a lack of professionalism. I was referred by my primary care physician for a colonoscopy at a five-year interval due to my documented high risk for colon cancer, based on both a personal history of polyps and family history. This office has my medical records clearly indicating that I qualify for high-risk surveillance. Despite this, they are refusing to bill the procedure correctly. Instead of coding it as "high-risk surveillance," which my insurance has explicitly confirmed would be covered at 100%, they are insisting on labeling it as a "routine colonoscopy" and demanding $800 upfront. What is especially concerning is that they acknowledge my history of polyps, yet still refuse to use the correct billing classification. This is not a gray area--it is a clear misrepresentation of the medical necessity of the procedure. Attempts to resolve this have been met with complete dysfunction. I have been repeatedly bounced between the Billing and Scheduling departments, each refusing to take responsibility and directing me back to the other. At no point has anyone taken ownership of correcting what is clearly a billing and coding error. I have already confirmed with my insurance company that the procedure would be fully covered if billed correctly. The office's continued refusal to do so raises serious concerns about their billing practices and their commitment to ethical standards. At this point, this is no longer just an inconvenience--it is a failure to provide appropriate patient care and accurate billing. I would strongly caution others to verify coding and billing practices in advance before trusting this office with their care.

Do not waste your time or money coming here…read more I have been having extreme nausea and abdominal pain after eating, so I was so hopeful getting into a GI after other doctors suggested going. Long story short - I did not get any answers, it felt like anything I said was not heard or understood, and she just kept suggesting different medicines. I asked about endoscopies, etc. to see if they could identify and actual issue rather than just trying new medicine (since I had been doing that), and she said I would have to wait until June or July...keep in mind I have pain after EATING, so I kept saying that will not work. I had to ask the nurse practitioner to leave the room so I could collect my thoughts because of how unhelpful she was. Do NOT come here.

This is, without question, one of the most unprofessional and frustrating medical offices I have…read moreever encountered. The overwhelming impression is that their priority is maximizing billing rather than providing accurate, ethical patient care. Even the office setting--located in a converted old Wendy's building--reflects a lack of professionalism. I was referred by my primary care physician for a colonoscopy at a five-year interval due to my documented high risk for colon cancer, based on both a personal history of polyps and family history. This office has my medical records clearly indicating that I qualify for high-risk surveillance. Despite this, they are refusing to bill the procedure correctly. Instead of coding it as "high-risk surveillance," which my insurance has explicitly confirmed would be covered at 100%, they are insisting on labeling it as a "routine colonoscopy" and demanding $800 upfront. What is especially concerning is that they acknowledge my history of polyps, yet still refuse to use the correct billing classification. This is not a gray area--it is a clear misrepresentation of the medical necessity of the procedure. Attempts to resolve this have been met with complete dysfunction. I have been repeatedly bounced between the Billing and Scheduling departments, each refusing to take responsibility and directing me back to the other. At no point has anyone taken ownership of correcting what is clearly a billing and coding error. I have already confirmed with my insurance company that the procedure would be fully covered if billed correctly. The office's continued refusal to do so raises serious concerns about their billing practices and their commitment to ethical standards. At this point, this is no longer just an inconvenience--it is a failure to provide appropriate patient care and accurate billing. I would strongly caution others to verify coding and billing practices in advance before trusting this office with their care.

Had a great experience here. Everyone was super kind and friendly and wanted me to feel comfortable…read moresince it was my first having a colonoscopy and I wasn't really sure what to expect. Every single person was great about explaining things and making sure I was comfortable and knew what to expect. For something that was a little nerve wracking in advance, I was pleasantly surprised by how easy it ended up being due to the staff and facility, including Dr. Hill.

Dr. Bass is without a doubt the best GI in town. The absolute nicest man who does exceptional work…read more I love this physician.

From the owner: At Digestive Health Associates of Texas, we are more than your doctor, we are healers and…read morecaretakers. We listen and care about your overall health. From North Richland Hills to McKinney with offices in between, we are here to take care of your digestive health.

wonderful doctor. Very knowledgeable and good with patients putting me at easy. He made the test I…read morehad to do seem so easy. His staff is great too. I will be going back to Dr. Hall if i need a gastroenterologist again. I usually dont write reviews but wanted others to know about him

From the owner: Dr. Hall completed medical school in Indiana, and then, moved to Dallas-Fort Worth for his…read moreresidency and fellowship training at the University of Texas Southwestern Medical Center. In 2006, he joined Digestive Health Associates of Texas where he specializes in general gastroenterology. Dr. Hall received extensive training in Endoscopic Retrograde Cholangiopancreatography (ERCP) and performs this procedure when needed.

Dr Shea has done a colonoscopy on me before and he refused me as a patient a second time doing the…read moreexact same procedure and he would not tell me why i was refused! All I wanted was a colonoscopy! I don't want a Dr with communication issues anyway!

From the owner: Dr. Shea diagnoses and treats a wide variety of gastrointestinal conditions including reflux…read moredisease, hiatal hernia, liver diseases, Crohn's disease, ulcerative colitis, irritable bowel syndrome (IBS), colon cancer screening, pancreatic disease, celiac disease, and diverticulosis. He performs colonoscopies, upper endoscopies (EGD), feeding tube placements, 48-hour pH BRAVO testing, and esophageal and colonic dilations.

Beware of billing- kept getting charged even though the insurance company said we owed nothing-…read moreinsurance did a 3 way call with us and them and the excess charge finally got dropped- now 2 months later a new charge appears- this is 8 months after the surgery. The physician is very good - but the billing department is trying fraudulent billing- I guess it will be another battle with them. Please check with your insurance company before paying them any extra money.

This is for the Far North Office on Beach St…read more I was referred by my doctor for possible endoscopy. I was called by their scheduling person (Eli) but did not get the message till after they had closed for the weekend. I literally called everyday for a week trying to schedule an appointment and never received a return call. I even called and spoke to a counter person twice and explained only to be transferred to a voicemail. It's now been two weeks and never received a return call. On a side note I called my personal doctor back and explained what I'd gone thru and was told I could try TDDC Southlake Office. I called twice on consecutive days at 4 pm and 4:05 pm and got their voicemail stating they were closed as it was after their 430pm closing time? I give up!

I had to come in for a procedure and received excellent care from start to finish from the staff. I…read moream very pleased on the services provided by the staff staff from start to finish. Everything was explained from start to finish and the staff had to excellent and caring bedside manner as they cared for me. No one wants to necessarily go to the doctor but you definitely want to be cared for when you do!!

They've had my over payment for over 2 months and are refusing to refund my money. I've called…read moreevery day this week and no one will take responsibility and see that the money is returned.