The receptionist is terrible. When I asked to send me invitation to patient portal and she said…read moreI'll send you reset password without listening to what I said. I said previous 3 times other staffs said to send me link but didn't happen. Anyway, I still didn't get reset password link or invitation link to patient portal. Dr Nguyen is great doctor but these frontline people need to be trained with proper customer service or hire people with better customer service!!!

Good doctor. The front desk don't even say "hi" or anything. She looked at me like..."what do you…read morewant?" I said I I need to check in. She replied " sign in". Well duh... I would sign in if they would have a pen up front. Rude. If it is not for my dad liking this doctor, We would definitely switch to another place immediately. Her whole demeanor is terrible. I don't know how did she pass the interview.

My husband and I both think he's the best around. Direct…read morewith compassion. I trust him and his nurse.

I have had many good doctors in my 60 years, but Dr. Owens is at the top of the list. Caring,…read morespends the time necessary, and provider of outstanding and professional service. 5-Star!!!

I have to give you all a back story before I get into my review:…read more When I lived in Arlington, I came here for regular check ups and such. Until one morning my leg was hurting really bad. I went in for a morning appointment the next day and Dr. Hale told me it is odd that a 25 year old man would have this but he said I had a blood clot. I just got back from Europe and on top of that I just started a new job were I had to drive an hour one way. He said a lot of non-movement can do this but it is rare in young adults. He told me to go to the ER right away. I went practically next door to the ER of the Arlington Memorial (I think) and once I got in the doctor told me that if I would have waited 1 more day, I wouldn't have woken up. I could have been dead. I owe Dr. Hale for telling me to go to the ER at that moment. They were able to have me stay in the hospital for a few days all medicated up and I left a few days later. Now that was 5 years ago. I went back yesterday, because I had a bad pain in my back for picking up my son off the floor. He remembered me from what happened before and he told me that they can run a new test on my blood that can detect if a blood clot can happen again as far as history and what-not. Most doctors probably would not have even mentioned it. Anyway he gave me pain medication for my back and asked me to call him is I don't feel better in a week or so. I forgot to tell you that I live in Valley Ranch, which means I had to drive an hour there and an hour back because of all the accidents on the highway. But, for a doctor to not only save my life ( to a certain extent) but to give me info on another blood test that can help predict if this would happen again is amazing. Its a really small office and the people that work there are super nice. I would like to thank all of them for the continued amazing service. I will be back if any ting else comes up. He is worth the trip even if you don't live in the area. MZ

Awful customer service. I have been calling them over the last 2 days and the phone just rings and…read morerings. I called every other hour at different times and no answer. I left my contact information at least twice and nobody has gotten back to me. They don't pick up the phone they just let it go to voice mail. From now on I will take my business somewhere else.

I kept asking to see if I could get bloodwork to check for cancer , totally ignored. few months…read morelater another dr found cancer. also office hours are not consisted, some times they would call and ask if I could reschedule my appointment.

no where online , in person or in new patients forms does say you can not bring children !!! I have…read morean infant and I'm a sahm with no help trying to been seen for my preexisting health conditions that have been unmanaged. my health should've been prioritized instead of focusing on my child that was doing absolutely nothing they were not a distraction !!! Especially since one of my reasons for coming was covering postpartum anxiety and depression I felt absolutely terrible leaving this place and broke down in tears feeling defeated for trying to get help for myself so I can be a better healthier person / mom mustering up the courage to get help is hard enough to do alone then to chew me out because I brought my kid at the end of my appointment was so distasteful I felt even worse than before walking in.

New to the area and looking for a doctor you feel you can trust and find a staff that is friendly…read moreand helpful is no easy task. We finally found it here with Dr Okolo. I was able to get back-to-back appointment times for my husband and I to be seen on the same day; we were also seen together. Dr Okolo was very patient with us as we answered her questions and provided the latest test results from Kaiser Permanente's app. It was also very easy to get refills on current medications I had run out of before our next follow-up appointment, which she easily scheduled with us.

Very easy to make an appointment (I use Zocdoc), never had to wait longer than 10mins, extremely…read morefriendly staff. I needed to get a titer test done and found Dr. Sobti on Zocdoc based on my school advisor's recommendation (for the app). 2 birds 1 stone. Great app and great office! You can make an appointment straight on the app. The office usually calls on the same day soon after the appointment is made to confirm everything. They're always super quick at getting me in too. On top of that, everyone in the office, from the receptionist to the doctor, is very nice and courteous. The only downside is they're not very consistent with the appointment time. Expect to get a different time when you receive an email reminder, then a completely different time (15-30mins different) from the call reminder. I just go with the original appointment time lol. Hopefully I won't need to see a doctor anytime soon again, but if I do, I'll be sure to come back here.

Beware. Scammers! He might be good if you have health issues or you are a hypochondriac because he…read morewill try to run every test under the sun. Billed $848 for a CBC. Normally $30. I was just there for a 100% covered well health check. Labs came back with excellent results. He proceeded during the visit to try to do an ECG and other tests. I kept having to almost argue with the billing lady who wanted to collect $100s up front before I saw the doctor. I am reporting the fraudulent actions to report fraud 866-242-7727.

I had visit him in apr 2026, blood was done and he never call to provide me blood test results…read more The front desk is terrible that I ask to email me invitation so I can signup to retrieve my test results but never happen though they claimed they did!

I've been going to this doctor for a year, and through that year has been hell. They never refill…read moreprescriptions, they want you to come in every month th refill. Until 2026 to were you have to piss in a cup for $50 dollars and if you don't pay or piss in the cup, your prescriptions will not be filled or sent out. I went to this doctor for high blood pressure and Todd recommended pain killers for that, the front desk has a angry fat person attitude and the doctor just doesn't care. Only thing he cares about is getting paid off those scripts he writes just to get told you have to pay $50 to piss in a cup, somehow some way it's the new law that has always been that way.